Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
SB-070811/01/201010037486Ready05/24/2011
SB-070811/01/201010037486Acura: there are guidelines for various situations and procedures including: tire pressure valve stem installation, trailer stability malfunction light is on, engine oil application guide, new software, new transmission fluid, notchy steeri05/24/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
03/14/2011
 On returning from mpls. to milw. i stopped at a rest stop half way. when continuing the trip i noticed a thumping sound at about 50 mph. i stopped at the nextrest stop and noticed the sidewall of the left front tire was starting to open, exposing the inner wall. i replaced the tire. two weeks later it happened again on the right front tire when driving on i94 in milwaukee.
12/21/200634190108/28/2004
 Complete failure of right rear tire purchased new in a set of four approximately one month before (november 16, 2006). tire failure occurred while driving at approximately 70 mph. failed tire flew off rim (wheel) causing car to be nearly uncontrollable and causing damage to the front rim (wheel) and tire on the right side of the car. *jb
10/11/200515500101/03/2004
 My 2004 acura 3.2 tl uses bridgestone turanza el42 tires (235/45r17), w speed-rated. the el 42 tires had a so called flat spot problem and they were worn out only at 15,500 mile. there has been many complaints about this type of tires on the internet. many of them mentioned that flat spot problem could become a safety issue.
04/22/200516000101/01/2004
 My 2004tl came with bridgestone turanza el-42 tires. the dealer stated tires would be acceptable when i stated concerns with what i had read about flat spotting. on my first long distance trip (500+ miles) my front passenger tire blew off the rim. i had to have it replaced at procter acura in tallahassee which in formed me to take tire to a tire manufacturer since it is warrantied thru its manufactururer. as of this date nothing has been done. i bought a new tire ($225) and am waiting to hear what else bridgestone will do to compensate me. *ak
01/02/200512000105/30/2004
 I own a 2004 acura tl with original equipment bridgestone el-42 tires. while the tire preformed acceptably during the summer the preformance on wet roads and particulary in snow and ice was absolutly terrible. my family and i took a 500 mile trip in michigan over the christmas holidays and i almost had to park the car and get a rental to get home. i replaced the tires 2 days after getting home. the tires had only 12k miles on therm.*ak
02/08/20041
 The vibration in the bridgestone el42 turanza tires on 2004 acura tl resulted in accident in february 2004 and $1500 worth of undercarriage damage. flatspotting and vibration in tires caused loss of control of the vehicle when attempting to stop the vehicle in inclement weather. flatspotting and vibration started 1 week after purchase of vehicle. have documentation of numerous attempts to get the problem resolved by dealer, but dealer was complacent in dealing with the issue thus resulting in the aformentioned accident. loss of control caused vehicle to end up in oncoming traffic lane almost resulting in head on collision. car slid into curb causing the 1500 damage. tires have been replaced with michelin pilot sport tires. america honda/acura and bridgestone needs to be held accountable for their complacency in dealing with this issue. please investigate quickly as lives can be at stake. *ak
05/13/20042000102/28/2004
 Vibration and shaking of steering wheel during normal driving. replacement of the tires and numerous rebalancing have had no effect. acura dealer is not responsive and acura customer care has informed me this a charateristic of the car while at the same time admitting that we have received numeous complaints about steering wheel vibration and our engineers are investigating the problem i was also told there we was no timeline for resolution. given the situation, i am growing concerned about the handling and stability of the vehicle in its current state. acura has admitted there is a problem but has not fully disclosed the details. i am also worried because this seems to be a widespread issue affecting many tl owners given the number of web forums i have visited on the subject. *ak
TIRES - SIDEWALL
03/09/20063
 Four new p235/45zr17 pirelli pzero nero m&s tires purchased december 6, 2005 from tire rack. have had 3 [so far] of those tires blow out: march 9, 2006 after 3,295 miles; may 30, 2006 after 5,536 miles; june 30, 2006 after 6,184 miles. (1) were told by tire rack and their installer that it was just bad luck. (2) tire rack said it could be an installation problem. authorized pirelli dealer installers (not the ones who originally installed the tires) say it is impossible to install incorrectly and conclude it is bad luck. (3) authorized pirelli dealer says it could be that the valve stem has a tear at its base but denies any manufacturers defect. we are convinced we bought a bad run of these tires out of the italy plant before they stopped making them there. *jb
11/08/2005104/10/2004
 The majority of the owners of 2004 and newer acura tls know that there is an existing problem with the bridgestone turanza el42 tires that the vehicle is equipped with. there is an issue with vibration with these tires. in 2005, acura started selling the tl with michelin tires because of the complaints. those of us who still have the bridgestones are still experiencing problems. currently, my vehicle (2004 tl) has cracking on the sidewalls of the tires now. i am required to fill it with air approximately every 2 or 3 days. i have contacted the dealership, they inspected the tires and acknowledged the cracks, and they refuse to do anything about it. they wanted me to handle the warranty claim with bridgestone and sent me off on my way, with a potentially unsafe vehicle. i have no doubt that a blowout of the tire is unpreventable and it's only a matter of time before it happens, but they do not care. i am suggesting that a recall be placed on the bridgestone el42 tires and that all acura tls with these tires be replaced with the michelin tires, which the current year tls come equipped with. *jb
TIRES - TREAD/BELT
06/13/200512035008/15/2004
 During routine oil change on our 2004 acura tl at 12,000 miles, excessive tread wear was noted by acura mechanic on front oem bridgestone turanza el42 tires. tire size is p235/45r17 (this complaint form did not have the correct size option to select). said tires should be replaced. finding it hard to believe these tires would last only 12,000 miles, we got a 2nd opinion by a non-acura garage and they agreed tires were worn and should be replaced. acura said premature wear was most likely due to front end being out of alignment or possibly wrong tire pressure (later found not to be the case when acura replaced the tires). no mention of any problems with tires themselves. trusting acura's experience and expertise, we purchased and had them install two new el42s. since then, we have learned that we are just one of many to have quality and safety problems with these tires. read the many bad customer reviews/ratings reported on www.tirerack.com (enter 2004 acura tl in the shop for tires section, and read tire reviews for this vehicle). luckily, we have not experienced the poor traction, hydroplaning, noise, flat-spotting, etc that others have experienced.