Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 090105 | 09/16/2005 | 10018116 | Front interior water leak. *jb | 12/15/2005 | |
| STRUCTURE - BODY | |||||
| 505 | 05/16/2005 | 10016266 | Twang or groan noise at 12 mph. *tt | 09/06/2005 | |
| 505 | 05/16/2005 | 10016280 | Body paint peeling/cracking. dealer visit request. *tt | 09/06/2005 | |
| 01162005 | 01/16/2005 | 10014778 | Body paint peeling cracking. *eh | 05/09/2005 | |
| 804 | 08/16/2004 | 10014135 | Body paint peeling. *sc | 04/28/2005 | |
| 704 | 07/16/2004 | 10013732 | Bumper paint peeling. dealer visit request. acura tech line summary. *tt | 04/26/2005 | |
| 1003 | 10/16/2003 | 10004963 | Glove box housing removal and replacement tip. *tt | 01/21/2004 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 04039 | 11/12/2004 | 10013627 | Headliner sags at moonroof opening. *tt | 04/22/2005 | |
| 10688 | 04/23/2004 | 10008100 | Headliner droops@ sunroof opening. *mj | 07/21/2004 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 090105 | 09/16/2005 | 10018119 | Heat shield, pinging noise. *jb | 12/15/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/28/2013 | 116000 | 1 | |
| Overnight my dash board has significant cracks this car has been garage kept and apparently many 04 and 05 acura's have this issue looks terrible and dealer wants 1500 to replace i think a recall is in order from acura/honda i am so frustrated now ... almost want to get ride of this car because of this problem don't know where to turn for help. *tr | |||
| 12/10/2012 | 85000 | 1 | |
| The entire dash of my acura has cracked and the cracks are everywhere. over the air bags, near the air bags....everywhere!! what is going on!? *tr | |||
| 11/02/2009 | 1 | ||
| Bought this car in the dark. next morning i discovered the entire dash on both sides is split. i don't have another 10k to spend on a vehicle but am terrified of driving in it with my children as the airbag seems to be where the spreading started. please help!!!! *tr | |||
| 05/04/2012 | 105000 | 1 | |
| I noticed a couple of cracks on my dash. since i noticed them there had become additional cracks. after doing research i discovered this is a very common problem for this make and model and the cracks occur in the same spots. the biggest concern if the crack over the passenger side airbag. *tr | |||
| 01/05/2011 | 80000 | 1 | |
| There was no accident or incident. i have complained about this to you over a year ago and nothing was ever resolved! our dash is cracking only where both air bags are on both the driver and passenger dash! this was not cased by anything but the manufacture. we really would like to see a recall on this. we have a 03 and 04 acura tl. the 03 has a recall on the air bags and it doesn't even show any signs of damage. the 04 needs a recall before our airbags come out on us driving down the road, then we will sue acura! i have pictures if you need them! *tr | |||
| 10/12/2011 | 80000 | 1 | |
| The dash board has cracked in multiple places over the passenger air bag. if the air bag was to deploy in an accident it would shoot sharp edged pieces of plastic at the passengers resulting in injury or death. it is happening to every 2004-2008 acura tl. something needs to be done. some acura dealers are covering some of the cost but it should be a recall for consumers safety. my wife will not ride in the car and will not allow our children as well. so i have a $50,000 luxury sedan that is useless. please help us acura owners. thank you *tr | |||
| 09/03/2011 | 143000 | 1 | |
| Dashboard crack near airbag. *tr | |||
| 09/12/2012 | 120000 | 1 | |
| Got into my car and noticed my dashboard cracked in two places!! this is wrong!! acura should take accountability for this!!! *tr | |||
| 08/24/2012 | 51000 | 1 | |
| My dashboard has a crack around the driver's side airbag. the car has never been hit or wrecked. this crack just appeared and the check airbag indicator is on. i've been reading on the internet that many many other owners of this car are having the same problem. i'm afraid the airbag will deploy without cause. please check into this and let me know if there is a cause for a recall on this car. thanks. *tr | |||
| 07/01/2012 | 164235 | 1 | |
| There are some crack on the dash board due to bad material. *tr | |||
| 07/08/2010 | 75000 | 1 | |
| The interior of the car is literally falling apart. dashboard has severe cracks throughout, cupholder cover broke, rearview mirror liquid caused vision problem, arm rest broke, and now the foot rest broke! i take care of my vehicle as attested to by the dealer. unfortunately, not one of these problems was a surprise to the service tech!!!! *tr | |||
| 07/01/2012 | 164235 | 1 | |
| There are some crack on the dash board due to bad material. *tr | |||
| 07/08/2010 | 75000 | 1 | |
| The interior of the car is literally falling apart. dashboard has severe cracks throughout, cupholder cover broke, rearview mirror liquid caused vision problem, arm rest broke, and now the foot rest broke! i take care of my vehicle as attested to by the dealer. unfortunately, not one of these problems was a surprise to the service tech!!!! *tr | |||
| 08/17/2012 | 115000 | 1 | |
| Small crack started at center of dashboard near the window. in 1 day it has wrapped almost completely around the drivers side of the dashboard and is nearly 2 feet long now. my 1989 honda accord had a better looking dash after 23 years. this is a major safety issue and needs fixed asap by acura. *tr | |||
| 08/08/2012 | 194000 | 1 | |
| Wife made me aware that a crack appreared on the dash atter taking down the sun shade to come home after work. it was about a four inch crack on top of the left edge of where the air bag deploys. i was somewhat concerned because f the location. i rode on the car again this afternoon and not only has the original crack doubled in size there is another one on the opposite side of the air bag deployment. both cracks are on the edge of the air bag box now i am very concerned and i get only line to see how to either repair or replace this dash. after searching i see that there are alot of complaints with this same issue. it seems acura has a problem with the material used to cover the dash. they need to step up and replace these dash boards. *tr | |||
| 06/25/2012 | 56000 | 1 | |
| Dash board is cracking around airbag on right side and directly behind steering wheel. *tr | |||
| 08/08/2012 | 86000 | 1 | |
| Multiple cracks on dash began on passenger side. new cracks developed over speedometer. poor design of structural dash support is causing dash to fall apart. unknown if this will compromise airbag function. one owner car has been garaged at home and often parked under cover at work - this is not sun damage. acura will not pay for replacement. *tr | |||
| 08/06/2012 | 98188 | 1 | |
| Dash board passenger side air bags area and driver side 2 speaker cracked. *tr | |||
| 08/02/2010 | 120000 | 1 | |
| Dashboard has developed deep, long cracks in a square surrounding the passenger side air bag. manufacturer should recall this extremely common safety problem immediately. *tr | |||
| 08/06/2012 | 98188 | 1 | |
| Dash board passenger side air bags area and driver side 2 speaker cracked. *tr | |||
| 08/02/2010 | 120000 | 1 | |
| Dashboard has developed deep, long cracks in a square surrounding the passenger side air bag. manufacturer should recall this extremely common safety problem immediately. *tr | |||
| 07/06/2012 | 135000 | 1 | |
| One day i got in the car and noticed a crack on the dashboard along the passenger side airbag. since then it is beginning to spread. *tr | |||
| 07/19/2012 | 120000 | 1 | |
| I got in my car yesterday after work, to find a crack over 6 inches long on the passenger side dashboard, near where the airbag would be located. apparently this is a very common problem. most are reporting more cracks appearing and the cracks growing longer in size. i assume my dash will do the same as everyone else's and become worse. i believe it is temperature/heat related (expansion/contraction) but is no fault of my own. can you say recall!!! *tr | |||
| 07/15/2012 | 100040 | 1 | |
| The dash has developed a crack around the passenger side airbag. i am concerned that should an accident occur the airbag may not deploy correctly. *tr | |||
| 07/06/2012 | 135000 | 1 | |
| One day i got in the car and noticed a crack on the dashboard along the passenger side airbag. since then it is beginning to spread. *tr | |||
| 07/19/2012 | 120000 | 1 | |
| I got in my car yesterday after work, to find a crack over 6 inches long on the passenger side dashboard, near where the airbag would be located. apparently this is a very common problem. most are reporting more cracks appearing and the cracks growing longer in size. i assume my dash will do the same as everyone else's and become worse. i believe it is temperature/heat related (expansion/contraction) but is no fault of my own. can you say recall!!! *tr | |||
| 07/15/2012 | 100040 | 1 | |
| The dash has developed a crack around the passenger side airbag. i am concerned that should an accident occur the airbag may not deploy correctly. *tr | |||
| 07/06/2012 | 135000 | 1 | |
| One day i got in the car and noticed a crack on the dashboard along the passenger side airbag. since then it is beginning to spread. *tr | |||
| 11/12/2011 | 80000 | 1 | |
| My 2004 acura tl started to have minor cracks on the dashboard last november and then it slowly spread all over the dashboard. i now have multiple long cracks on my dashboard. i have done some research online and there are many acura tl (2004 & 2005 model) owners who has encountered the same issue as well. i have other vehicles that are older than the acura tl and those vehicles dashboards are completely fine. i believe it is a defect in the material and acura should be responsible for replacing this part. i do not feel safe driving my care in this manner due to the fact that it might impact the air bags or may not deploy the air bags in case of emergency. so, please help all of us acura tl owners with this issue. thank you *tr | |||
| 07/06/2012 | 65970 | 1 | |
| I noticed a large crack on my dashboard in front of the passenger seat and it appears to outline the airbag. there are two small cracks on the dash as well. my concern is whether or not these cracks make the deployment of my airbags defective in the event of a collision. *tr | |||
| 03/01/2008 | 90000 | 1 | |
| The dash started to crack around the passenger airbag and has continued to get worse over the years. the entire dash is cracked at this point. this is a know acura issue that they refuse to address in mass but have assisted many owners in varying degrees. *tr | |||
| 05/03/2011 | |||
| Tl-the contact owns a 2004 acura tl. the contact stated that the dashboard had started to fracture in the area around the airbag. the vehicle was inspected by a dealer and they advised her that she needed a new dashboard. the vehicle has not been repaired nor has the manufacturer been contacted. the failure mileage was unknown. tb | |||
| 06/19/2010 | 90000 | ||
| Tl*the contact owns a 2004 acura tl. the contact stated that there was a crack above the passenger side air bag and he could see the air bag imprint. the vehicle was taken to an authorized dealer who stated that the dashboard needed to be replaced. the vehicle had not been repaired. the contact called the manufacturer who stated that he would have to repair the vehicle at his own expense. the current mileage was approximately 103,000. the failure mileage was approximately 90,000. | |||
| 06/19/2010 | 90000 | ||
| Tl-the contact owns a 2004 acura tl. the contact stated that there was a crack right above the passenger side air bag; he could see the air bag imprint. the vehicle was taken to an authorized dealer who stated that the dashboard needed to be replaced. the vehicle had not been repaired. the contact called the manufacturer who stated that he would have to repair the vehicle at his expense. the current mileage was approximately 103,000. the failure mileage was approximately 90,000-bk | |||
| 09/01/2010 | 85000 | ||
| I drive a 2004 acura tl and around september of 2010, my dashboard started cracking around the area where the passenger airbag is located. since then, the crack has spread and the dash has started cracking in two other places. i was in no accident around this time and always parked in the shade or in a garage. | |||
| 12/15/2010 | 48000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated there were two cracks on the dash board by the passenger side air bag. there was not a light illuminated on the dash board but he was concerned the air bags would not deploy properly if involved in a crash. the vehicle was not taken to the dealer for repair. the approximate failure mileage was 48,000. ds | |||
| 10/01/2009 | 93000 | ||
| Cracked dash in many places | |||
| 07/15/2009 | 50000 | 1 | |
| 2004 acura tl dashboard is severely cracked in several places. *tr | |||
| 02/22/2010 | 90000 | 1 | |
| 2004 acura tl with huge cracks in dash around airbags. car has been garage kept and totally babied. dash needs to be replaced. not sure the airbags will work properly if needed. *tr | |||
| 11/01/2009 | 57000 | 1 | |
| I recently purchased a certified acura tl after two months of having the vehicle the dashboard has cracked in two places on the driver | |||
| 01/01/2009 | 45788 | 1 | |
| A few months ago my 2004 acura tl dash started cracking around my airbag on my dash. i feel that this is a dangerous safety hazard and is a defect of acura. i have noticed that there are many other 2004 acura tl's that have the same problem and i am wondering what is going to be done to resolve the problem. *tr | |||
| 10/01/2009 | 54000 | 1 | |
| 1. spontaneous cracks in the dash around the passenger air bag unit. 2. air bag warning light on 3. spontaneous crack in dash near steering column. *tr | |||
| 06/15/2009 | 75000 | 1 | |
| Dashboard is cracking significantly around passenger side air bag and also in front of drivers seat. *tr | |||
| 06/07/2009 | 1 | ||
| My 2004 acura has a dashboard that has cracked around the airbag. i have used a sun cover and parked in shaded spots, never leaving the dash in the sun. i am concerned about the cracking because it is involving the airbag and i am worried the airbag will not properly deploy in the event of a crash. or that the airbag may deploy unneccesarily and dangerously while i am driving. *tr | |||
| 06/15/2008 | 1 | ||
| Several acuras tl 2004 have huge cracks on top of the airbags, our members have raised the issue of the possibility of a cracked dashboard being a safety hazard. although we don | |||
| 02/28/2009 | 47000 | 1 | |
| There is no incident to my knowledge but i would like to prevent an incident from happening before it does. 2004-2005 acura tl dash will crack where the passenger airbag is to deploy. these cracks could affect the deployment of the airbag in a crash and cause permanent damage to the passenger of the car. i would not know the exact number of affected people but there is a group on facebook with over 30 cases reported, not to mention the amount of cases not reported yet. *tr | |||
| 08/09/2008 | 29000 | 1 | |
| Tl*the contact owns a 2004 acura tl. the vehicle has goodyear eagle tires. the contact stated that there was a tsb number 05-076 that was issued by acura. the tsb pertains to tire wear when the vehicle is loaded. the contact purchased brand new tires in december of 2007. he took a road trip with 5,000 miles on the tires. the trip was 5,600 miles. while driving 75 mph, he noticed that the tires were bald a couple of days ago. he called the acura dealer and informed them of the failure. the dealer stated that they would repair the tires with the towing issue and the tsb, but would not replace the tires. the tires are both on the rear of the vehicle. the tire size was unknown. the failure mileage was 29,000. updated 09/10/08 *bf the consumer didn't believe the problem was with the tires. he believed it had to do with the poor design of the vehicle. the consumer stated there was extra weight in the rear of the vehicle, in his case was about 300lbs comprised of suitcases and his daughter in the back seat (the suitcases were in the trunk). when he arrived home, he noticed the tread on the tires had worn down to nothing. updated 09/10/08 | |||
| 01/01/2005 | 1 | ||
| This is a near miss problem. we own an acura tl 2004. it has terrible blind spots. i think that the problem arises because the bars with the air bags in them are so wide that they can hide an entire car. we have had to add develop extra mechanisms to anticipate possible vehicles, and i feel much less safe driving this car than any other car i have ever driven. also, the hvac system is so complex that it is virtually impossible to manage it while driving. i hope you will start to look to see if you see a higher incidence of problems with the acura's or other vehicles with broad air bag holders and complicated heating and ac systems. *jb | |||
| STRUCTURE - BODY | |||
| 12/01/2011 | 111300 | 1 | |
| During the month of december 2012, i noticed that my dashboard on the above the passenger side airbag started to split. the car was not in any accident, and i am the only individual who operates the vehicle. as of this date, one split have turned into two large splits on the passenger side that measure at about a foot each. additionally, i have noticed a smaller split in the dashboard now above the driver side. i took my vehicle to an acura dealer on 11/10/2012 (acura of manhattan) for routine maintenance and to also inquire about what acura is doing to fix the issue and replace my dashboard at no cost to me due to the design defect in their product. i do not want to wait until the airbag deploys and does physical damage to my passenger or myself because acura was negligent in their duty to ensure that they manufactured a part that would not fail and cause injury to passengers of their vehicles. this dashboard needs to be recalled as soon as possible. *tr | |||
| 12/01/2011 | 111300 | ||
| During the month of december 2012, i noticed that my dashboard on the above the passenger side airbag started to split. the car was not in any accident, and i am the only individual who operates the vehicle. as of this date, one split have turned into two large splits on the passenger side that measure at about a foot each. additionally, i have noticed a smaller split in the dashboard now above the driver side. i took my vehicle to an acura dealer on 11/10/2012 (acura of manhattan) for routine maintenance and to also inquire about what acura is doing to fix the issue and replace my dashboard at no cost to me due to the design defect in their product. i do not want to wait until the airbag deploys and does physical damage to my passenger or myself because acura was negligent in their duty to ensure that they manufactured a part that would not fail and cause injury to passengers of their vehicles. this dashboard needs to be recalled as soon as possible. | |||
| 10/01/2009 | 80000 | 1 | |
| Cracking dashboard. *tr | |||
| 10/01/2009 | 80000 | ||
| Cracking dashboard | |||
| 08/09/2010 | 80000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated that dashboard crack under the passenger side air bag. the contact stated the passenger side air bag had become exposed. the manufacturer was made aware of the failure who did not offer any assistance since the dashboard was not covered under warranty. the failure mileage was 80,000 and the current mileage was 125,000. pmb | |||
| 08/09/2010 | 80000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated that dashboard crack under the passenger side air bag. the contact stated the passenger side air bag is exposed. the contact spoke with the manufacturer and was told the dashboard was not covered under warranty. the failure mileage was 80,000and the current mileage was 125,000.rl | |||
| 10/15/2010 | 115000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated that the dashboard was cracking. the dealer was notified of the failure and stated that the failure was normal. the dealer offered to cover half of the repair expenses however, the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000 and the current mileage was 148,000. kmj | |||
| 10/15/2010 | 115000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated that the vehicle dash board was cracking. the dealer was notified of the failure and who stated that the failure was normal and offered the contact to help her pay half of the repair of $692.00 and offered no other assistance. the manufacturer was not notified of the failure. the failure mileage was 115,000 and the current mileage was 148,000. lg | |||
| 06/04/2012 | 62000 | 1 | |
| The dashboard in my 2004 acura tl is cracked on the passenger side along the airbag. started out just a crack about 1/4 and two days later the crack is over 8 inches. also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. if this isn't a safety issue, i don't know what is! we own two other hondas, 2001 and 2000 civics,and neither of those cars have cracks and are in better shape than the acura tl. *tr | |||
| 06/04/2012 | 62000 | ||
| The dashboard in my 2004 acura tl is cracked on the passenger side along the airbag. started out just a crack about 1/4 and two days later the crack is over 8 inches. also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. if this isn't a safety issue, i don't know what is! we own two other hondas, 2001 and 2000 civics,and neither of those cars have cracks and are in better shape than the acura tl. | |||
| 08/01/2012 | 148000 | 1 | |
| While driving we heard a loud pop that sounded like a very large rock hit the windshield. while inspecting the windshield we noticed that the noise had come from the dashboard splitting. the area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. i am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: we purchased this car new and it has been garage kept its entire life. also, when the car is in the sun i always use a sunshield.) *tr | |||
| 06/04/2012 | 62000 | ||
| The dashboard in my 2004 acura tl is cracked on the passenger side along the airbag. started out just a crack about 1/4 and two days later the crack is over 8 inches. also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. if this isn't a safety issue, i don't know what is! we own two other hondas, 2001 and 2000 civics,and neither of those cars have cracks and are in better shape than the acura tl. | |||
| 08/01/2012 | 148000 | 1 | |
| While driving we heard a loud pop that sounded like a very large rock hit the windshield. while inspecting the windshield we noticed that the noise had come from the dashboard splitting. the area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. i am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: we purchased this car new and it has been garage kept its entire life. also, when the car is in the sun i always use a sunshield.) *tr | |||
| 08/01/2012 | 148000 | ||
| While driving we heard a loud pop that sounded like a very large rock hit the windshield. while inspecting the windshield we noticed that the noise had come from the dashboard splitting. the area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. i am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: we purchased this car new and it has been garage kept its entire life. also, when the car is in the sun i always use a sunshield.) | |||
| 08/06/2012 | 98000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated that a large crack developed on the dash board. as a result, the air bag became exposed. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 98,000. pmb | |||
| 08/06/2012 | 98000 | ||
| Tl- the contact owns a 2004 acura tl. the contact stated he noticed a large crack in the dashboard that the airbag could be seen. the manufacturer was notified but offered no assistance. the vehicle was awaiting diagnosis. the failure and current mileages were 98,000. dt | |||
| 06/30/2012 | 100465 | ||
| Dash separating around passenger side airbag. | |||
| 05/18/2012 | 49700 | ||
| The vehicle is a 2004 acura tl. it is mainly garaged kept and well maintained. it has developed a large crack in the dashboard running from the windshield towards the passenger seat. it appeared one day for no apparent reason. the car has not been in any accident. there is an extended warranty on the car but they won't cover this. in my opinion, this is due to inferior materials and/or design and should be repaired by the manufacturer. what happens if there is an accident and the air bag deploys...will the cracked dash prevent the air bag from deploying properly? or will there be pieces of the dashboard acting as little missiles posing a threat to the occupants? | |||
| 07/14/2011 | |||
| The dashboard on the passenger side has cracked. there are two vertical cracks over the airbags. i asked the dealership about replacing it and i was told it's considered wear and tear. i was quoted a price of over $1700 dollars. after looking into it on the internet i was amazed at how many people had the exact complaint. i was told by a collision shop that this is very dangerous if airbag mistakenly deploys. many acura.owners have had the exact experience with the dealership unwilling to replace it. can someone look into this issue? it would be greatly appreciated. | |||
| 03/17/2012 | |||
| There is a water leak under the right rear passenger seat that has caused the bottom of the seat cushion to be covered in mold. the water leak is a known condition with the '04 tl that acura has documented in their april 2005 service news. acura has been aware of the issue for at least 7 years and has done nothing proactive to correct it even though it's a simple fix. i'm confident that the long term exposure to the mold has caused me the sinus and lung/asthma problems that have been plaguing me for the last few years and that began shortly after i purchased the car and never connected to the car even though i have undergone a variety of testing from different doctors. | |||
| 02/16/2012 | 102000 | ||
| Tl-the contact owns a 2004 acura tl. the contact stated that a crack was present on the passenger side portion of the dashboard. the contact also stated that the crack was getting worse with time. the vehicle was not taken to the dealer. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 103,500. sm. | |||
| 02/16/2012 | 102000 | ||
| Tl- the contact owns a 2004 acura tl. the contact confirmed a crack on dashboard located on the passenger side of the vehicle. the contact added the crack was getting worse with time. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 103,500. rds | |||
| 09/01/2010 | 100000 | ||
| The contact owns a 2004 acura tl. the contact stated that the dashboard cracked due to defective material. the dashboard had an extensive fracture at the air bag area. the vehicle was taken to the dealer for the defect. the dealer advised the contact that the fractured dashboard would not affect the deployment of the air bag. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 100,000 and the current mileage was 130,000. kmj | |||
| 08/15/2011 | 80000 | ||
| There are cracks appearing in the dash. one long one is next to the passenger side air bag and there are several others on the driver's side as well. they have severely decreased the appeal of the car and hence the value. i had a toyota corolla for 245,000 miles and there wasn't a single crack in the dash and no special care was given to the dash. acura should be embarrassed. i have seen pictures of other defective dashes from the internet and the cracks appear in the same places. this is obviously a design flaw or a material quality issue. | |||
| 09/01/2010 | 100000 | ||
| The contact owns a 2004 acura tl. the contact stated the vehicle dash board cracked due to defective material. the dash board has an extensive cracked at the air bag area. the vehicle was taken to the dealer for the defect. the dealer advised the cracked dash board would not affect the air bag. the vehicle was not repiared. the manufacturer was not made aware of the failure. the vin information was not available. the failure mileage was 100,000 and the currnet mileage was 130,000. li | |||
| 08/15/2011 | 80000 | ||
| There are cracks appearing in the dash. one long one is next to the passenger side air bag and there are several others on the driver's side as well. they have severely decreased the appeal of the car and hence the value. i had a toyota corolla for 245,000 miles and there wasn't a single crack in the dash and no special care was given to the dash. acura should be embarrassed. i have seen pictures of other defective dashes from the internet and the cracks appear in the same places. this is obviously a design flaw or a material quality issue. | |||
| 07/01/2009 | 97000 | ||
| Tl* the contact owns a 2004 acura tl. the contact noticed that there was a long crack on the dashboard where the passenger side air bag was located. the vehicle was not taken to the dealer for diagnostic testing. the vin was not available. the approximate failure mileage was 97,000. | |||
| 07/01/2009 | 97000 | ||
| Tl- the contact owns a 2004 acura tl. the contact noticed that there was a long crack on the dashboard where the passenger side air bag was located. the vehicle was not taken to the dealer for diagnostic testing. the vin was not available. the approximate failure mileage was 97,000. kmj | |||
| 07/01/2009 | 97000 | ||
| Tl- the contact owns a 2004 acura tl. while parked the contact noticed a long crack on the dashboard where the passenger side air bag was located. the vehicle was not taken to the dealer for diagnostic. the vin was not available. the approximate failure mileage was 97,000. ds | |||
| 06/01/2010 | 75000 | ||
| Tl-the contact owns a 2004 acura tl. the contact stated that the dashboard failed and split in half near the passenger side air bag housing. the dealer was contacted and advised the contact that the dashboard failure was caused by wear and tear and was not considered a safety defect. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 94,000. kmj | |||
| 07/01/2009 | 97000 | ||
| Tl- the contact owns a 2004 acura tl. while parked the contact noticed a long crack on the dashboard where the passenger side air bag was located. the vehicle was not taken to the dealer for diagnostic. the vin was not available. the approximate failure mileage was 97,000. ds | |||
| 06/01/2010 | 75000 | ||
| Tl-the contact owns a 2004 acura tl. the contact stated that the dashboard failed and split in half near the passenger side air bag housing. the dealer was contacted and advised the contact that the dashboard failure was caused by wear and tear and was not considered a safety defect. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 94,000. kmj | |||
| 06/01/2010 | 75000 | ||
| Tl-the contact owns a 2004 acura tl. the contact stated the dash board failed due to defected material the dashboard split in half at the passenger air bag area. the dealership advised the dashboard failure was wear and tear, it was not a defect. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 94,000. li | |||
| 12/01/2010 | |||
| Several large cracks have appeared across the dashboard. it appears to be a huge complaint among acura owners. the largest crack runs over the passenger airbag raising the question of airbag integrity and function. such a widespread problem should be considered a munufacturer's defect and therefore be recalled and repaired by acura. | |||
| 10/24/2011 | 120000 | ||
| I recently discovered a huge gash on my 04 acura tl's dashboard. i am worried that this crack will cause an airbag failure or even result in deploying prematurely. it is located all the way from the steering wheel to the windshield with an additional crack towards the middle. as the crack has expanded within the past week, i have found that just above the center console, the airbag has been pushed to the side, causing the airbag to bubble up in the center. i called acura and was told that they give discounts on the product because it should never happen and because it wasn't my fault, just a faulty product that has been discovered in several other states. i talked to the district manager of gunn acura in sa,tx about the issue and was told that since i haven't used acura's service department as much as they like (pretty much saying that i haven't given them enough money), they would give me only a 15% discount when i was told to expect around 75%. my car is out of warranty but i don't see how that would matter if it was bound to happen anyway. i don't understand why this defect isn't a recall. the district manager told me that if anything, the airbag would come out faster if needed since there is already a crack to open it up. but that might not be a good thing, especially when it is pushed out of the way and how the airbag doesn't come out of the dashboard. when i spoke to the district manager, the first thing i was told was that the offer is staying the same, no matter what. he checked his notes and decided a price before even consulting me or asking questions. he was set on a rate before he even spoke with me. the price hasn't changed and i am expected to pay for a $2000 dashboard with a 15% discount. my main concern is that the airbag will deploy any day now for no reason. it is getting to the point where i am actually scared to drive my car because of this issue. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 06/02/2008 | 68000 | ||
| Dash board cracks on right side area of air bag | |||
| 09/16/2011 | |||
| 12-15 cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. | |||
| 08/01/2010 | 73000 | ||
| Tl* the contact owns a 2004 acura tl. the contact noticed that the dashboard was fractured and there was a larger fracture on the passenger side where the air bag was located. the contact was concerned that the failure could affect the deployment of the air bags in the event of a crash. the manufacturer was made aware of the failure. the vehicle was not repaired. the current mileage was 83,000 and the approximate failure mileage was 73,000. | |||
| 08/01/2010 | 73000 | ||
| Tl- the contact owns a 2004 acura tl. the contact noticed that the dashboard was fractured and there was a larger fracture on the passenger side where the air bag was located. the contact was concerned that the failure could affect the deployment of the air bags in the event of a crash. the manufacturer was made aware of the failure. the vehicle was not repaired. the current mileage was 83,000 and the approximate failure mileage was 73,000. kmj | |||
| 08/01/2010 | 73000 | ||
| Tl- the contact owns a 2004 acura tl. the contact noticed that the dashboard was fractured. she noticed a larger fracture on the passenger side where the air bag was located that could affect that deployment in the case of a crash. the dealer was not aware of the failure. the manufacturer was aware of the failure. the vehicle had not been repaired. the current mileage was 83,000. the approximate failure mileage was 73,000. bw | |||
| 06/01/2011 | |||
| Dash board cracked | |||
| 08/27/2010 | 81000 | ||
| I am writing about my 2004 acura tl and having a cracked dash and might have a saftey issue concerning the deployment of the airbag. | |||
| 02/02/2010 | |||
| I bought a used 2004 acura tl. the dashboard crack is outlining the passenger side airbag. i'm trusting that this will not be a safety issue for any passenger if i ever get in an accident. i do not often drive other people, which frees me from worrying about repercussions. when i called acura's headquarters, the representative stated that he did not know that this was a widespread issue in this model and year. i've seen the group on facebook as well. the cracks are located consistently in the same area. | |||
| 02/01/2004 | 10000 | 2 | 11/21/2003 |
| My 2004 acura tl (5at) has a driveline vibration at 1500 rpms. i have replaced the tires at my own cost, but that did not resolve the issue. the dealer has no resolution for this issue, and acura care claims that they are aware of the issue but there are is no resolution planned.*ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 12/18/2009 | 66000 | 1 | |
| Two weeks ago, i notice a crack on the dashboard about 1 inch long. today the crack is about 5 inches long (1/5/2010). i have extended warranty for the vehicle, but the they would not cover it because they said it is a wear and tear part. it is truly a defect, the vehicle only has 66,000 miles and nothing happened to the vehicle that would cause the dash board to crack. *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 07/02/2012 | 123145 | 1 | |
| My 2004 acura tl has a few large cracks on tha dash/instrument panel. i am the second owner that has been garage kept and very well maintained. i do not understand that a luxury car would have such a defect that may produce serious injuries on our children or spouses. acurazine.com, facebook, twitter and a georgia news reporter has hundreds of complaints and picturs of this deect and have been told that it is not a problem by dealships. please make a recall for this defective dash!!!! *tr | |||
| 04/01/2010 | 85000 | 1 | |
| Cracked along side of the airbag. two lines (on each side of the airbag) about 12 long. and there is also about 3 other cracks that randomly appeared! i won't buy another acura product if this isn't fixed and will tell everyone i know not to buy one! this was zero fault of my own and by the sound of it, it happens to a bunch of their dashes in this particular model!! *tr | |||
| 06/29/2012 | 138000 | 1 | |
| Large crack in the dash on passenger side above airbag. it gets bigger every day especially when i turn the ac on after the dash has been hot from parking in the sun. the car is garage kept and not in the heat very much. *tr | |||
| 12/01/2004 | 3 | 11/01/2003 | |
| Serious vibration in 2004 acura tl. vibration in the steering, seats and floor pan. replaced and rebalanced the tires three times. *bf the vehicle vibrates between the 52 and 58 mph regardless of gear selection. the consumer stated that the vibration is so annoying that he avoids that particular speed range. michelin xgt z4's were installed on the vehicle and the vibration continues. the consumer requests information on what to do before initiating the lemon law process. the consumer was told that this problem will most likely cause premature wear of various suspension components and tires. *tc | |||