Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
05-05012/19/200710024237Premature rear tire wear (evenly across the tread). 2004 tl - all with bridgestone turanza el42 tires & 2005 tl - from vin 19uua6...5a000001 thru 19uua6...5a049943 with bridgestone turanza el42 tires. *nj03/28/2008
0507601/19/20060507610019418Premature rear tire wear. *tt03/14/2006
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
SB-070811/01/201010037486Ready05/24/2011
SB-070811/01/201010037486Acura: there are guidelines for various situations and procedures including: tire pressure valve stem installation, trailer stability malfunction light is on, engine oil application guide, new software, new transmission fluid, notchy steeri05/24/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/15/2008519001
 Forty eight days after purchasing a new set of pirelli p6 four season tires p235/45r17 for our 2004 acura, my husband and i were crossing the chesapeake bay bridge, going approximately 35 miles an hour. about 3/4's of the way across the bridge, we heard a loud bang and the car instantly became more difficult to control. my husband was driving, and as there is no place to stop on the bridge, slowed down to a crawl and continued about a mile until he could safely pull over. there was nothing but the remains of sidewall on the rim. the police officer and the tow truck driver said they'd not seen anything like it but that we were correct in not stopping on the bridge. upon research, we found that this complaint of a sudden blow-out has come up several times with this particular tire. i am glad that it did not happen at a higher speed or in a situation where the outcome could have been worse. as it was, we were just delayed on our trip by a few hours. fortunately, the store where we purchased the tires a few weeks before (at almost $900.00) replaced all four tires with yokohama, the brand that is original to our car. the car is dealer maintained and i am careful to check airpressure when i fill up the tank. at any rate, the sudden deflation was extraordinary, and as no other vehicles seemed to be having the problem, i doubt that there was something in the road that caused it. the tires only had 2,000 miles on them, and they had a 60,000 mile warranty. this was not a unique experience and i would hope that a recall is forthcoming before someone gets hurt or worse. *tr
08/09/2008290001
 Tl*the contact owns a 2004 acura tl. the vehicle has goodyear eagle tires. the contact stated that there was a tsb number 05-076 that was issued by acura. the tsb pertains to tire wear when the vehicle is loaded. the contact purchased brand new tires in december of 2007. he took a road trip with 5,000 miles on the tires. the trip was 5,600 miles. while driving 75 mph, he noticed that the tires were bald a couple of days ago. he called the acura dealer and informed them of the failure. the dealer stated that they would repair the tires with the towing issue and the tsb, but would not replace the tires. the tires are both on the rear of the vehicle. the tire size was unknown. the failure mileage was 29,000. updated 09/10/08 *bf the consumer didn't believe the problem was with the tires. he believed it had to do with the poor design of the vehicle. the consumer stated there was extra weight in the rear of the vehicle, in his case was about 300lbs comprised of suitcases and his daughter in the back seat (the suitcases were in the trunk). when he arrived home, he noticed the tread on the tires had worn down to nothing. updated 09/10/08
01/18/2007107/27/2004
 Tl*- the contact stated that when the 2004 acura tl, was at the dealership on 01/18/07 for regular maintenance she was informed by the service mechanic that the 2 rear tiresprematurely wear wore out. the contact stated that nhtsa has a service bulletin #05076. the contact stated that the mechanic informed her that it was best to purchase 4 new tires instead of replacing the 2 back tires. the contact stated that these tires came with the vehicle with dot# 0b6ntu22404 and size p235/45r17 radial. the contact felt that this was manufacturing issue and the manufacturer should recall these tires. the dealership informed her that she has to pay 75% of tire replacement as per the dealership tire chart, honda will pay remaining 25%. the contact stated that this is a public safety issue and the tires could explode anytime and it is not the fault of the owner. *ak updated 03/30/07. *jb
03/01/200515000111/01/2004
 Dt*: the contact stated the original rear tires were replaced at 15,000 miles due to baldness two-thirds from the outside to the inside. the tires were replaced by the dealership. the tires are bridgestone turanza p23545r17.
02/03/200627200210/09/2004
 Dt*: the contact stated while driving 65 mph, the sidewall separated from the tread on the front passenger tire. the contact then noticed a two inch crack on the driver side front tire. the vehicle was taken to the dealership and it was determined these were rated for 25,000 miles. the vehicle had 27,200 miles at time of failure. the tire line is 92354517el42.
01/14/20061
 This complaint refers to the original equipment tires (bridgestone el-42, 235/45-17 93w ) supplied on the 2004 acura tl with 6 speed manual transmission. after just a short time i have found this tire to be entirely unsafe and unsuitable to this vehicle. i believe that both acura and bridgestone should be held responsible for replacing this tire on all existing vehicles. this tire exhibits unsafe characteristics in wet weather, with noticeable drift and hydroplaning in any amount of standing water, even as little as 1/16 inch. in heavy rains, even with no standing water present, the tire seems incapable of dispersing water as quickly as it falls, again leading to vehicle instability. from a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, especially in cool weather but even in warmer weather as well, leading to vibrations in the initial miles of any drive. it is also especially harsh over roadway expansion joints, and is so loud on concrete pavements that it poses a safety hazard due to driver fatigue induced by the continuous noise. i also understand that there may be an issue regarding the rating as an all season tire with many owners reporting that this tire is virtually useless in any kind of snow conditions. *jb
11/26/20051
 Bridgestone turanza e42 oem tire on 2004 acura tl have flat spotting issues and were worn out after 15,000 miles. very poor traction in rain and snow for an all season touring tire. acura and bridgestone should recall and replace these tires. *jb
06/30/20047000210/30/2003
 Dt: the contact stated when hitting a bump the rear end the vehicle skidded out. causing abnormal tire wear. he replaced the rear tires twice, every 7,000-8,000 miles. the vehicle has been taken to two different dealerships, and they were unable to diagnose the problem. *ak updated 12/7/2005. the consumer's vehicle is now on it's third set of tires. the dealer stated that since the rear tire were worn evenly that alignment was not the problem. *nm
09/12/2005005/22/2004
 I have called the acura customer service number and did not get through with anyone. my 2004 acura tl has a consistent vibration problem when the car is running between 50 and 60 mph. the vibration seems to come from the front of the car. i reported the problem to the acura dealer and they have assured me the problem was with the tires. i also had a second opinion from another dealership whom also assured me the problem are the tires. i find that this is a very common issue with the bridgestone tires, and i feel that these tires are unsafe and acura/bridegstone should recall and replace these tires. the consumers should not have to pay to replace these tires. my car has about 10,000 miles and this is a real problem for consumers who just purchased a brand new vehicle to have to worry about tires, which i feel may have a design or manufacturing defect causing a vibration in the car. this may lead to accidents and i also know that there are many other 2004 acura owners complaining about the same problem. i hope this problem gets resolved as soon as possible. *nm
08/14/2004308/14/2004
 In my opinion the manufacturer is knowingly was selling the 2004 acura tl with the bridgestone/firestone el-42 tires knowing that these tires had a design or manufacturing defect causing them to flat spot without warning the buyer first about the problem. not only this is deceptive and in my opinion violates implied warrantly but it was dangerous as it forced us to drive the car at slow speeds because of the vibration in high speed roads.
05/01/200510000103/01/2004
 Oem tires (bridgestone el42) completely worn out after 10,000 miles. from very beginning, all season tires would routinely hydroplane at speeds as low as 40mph and were unusable in the snow.
02/19/2005101/05/2004
 During light rain my 2004 acura tl with bridgestone turanza el-42 tires hydroplaned and lost control. it hit the center divider and spun and ended up on the right shoulder. the front left wheel broke off. fortunetly my car or the broken wheel did not hit another car. there were quite a few cars on the freeway all at normal freeway speed. i was actually following my wifes 2003 honda accord lx in the same lane at the time of the accident. i have filed a complaint with acura (800) 382-2238 and my case # b012005-02-2300320. so far the complaint has accomplished nothing for me.
11/23/2004004/29/2004
 Brand new acura tl 2004 (vibration )bridgestone teranza tires el42 flat spotting. acura national customer service notified ,has had several complaints fail to do anything. many users complaining see edmunds .com new model 2005 no longer uses bridgestone changed to michelins. dealer no help. *nm
08/26/2004201/05/2004
 Due to vibration dealer dealer balanced tires on 7/21/04. vibration did not go away. dealer replaced all 4 tires on 8/26/04. vibration continued.*ak
11/21/2003100001
 Consumer noticed that after having the tires rotated at 10,000 miles and while driving at 60 mph vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and pulled over. the vehicle was taken to the dealer for inspection, and mechanic determined that the tires needed to be replaced due to tread separation. *ak
07/12/2004112/13/2003
 El42 bridgestones that came with my new 2004 acura tl are unsafe. they flat spot and hydroplane in the rain. the tires are very unsafe in rain and they are considered all season they are not all season in my opinion. i lost control on a number of occasions with the el42 bridgestones because of hydroplaning. the faltspotting causes the tires to vibrate and bounce until they warm up. the car came with the original pvc type (early build) and the dealer refused to put the new tu@ on my car. ratings on this tire are terrible as shown on tirerack.com acura dealer refused to replace my el42 pvc original tires with acceptable safe tires. i have no choice but to put michelin pilot sport all seasons on my car quickly because i do not feel safe driving this car with the el42. please advise- i know many people with the 2004 acura tl are unhappy with the el42's that came with them. the el42's are unsafe in the rain and snow they are not all season and should be investigated agressively before people lose control and get in accidents. *la
06/15/200490106/13/2004
 This complaint refers to the original equipment tires (bridgestone el-42, 235/45-17 93w ) supplied on the 2004 acura tl with 6 speed manual transmission. after just a short time i have found this tire to be entirely unsafe and unsuitable to this vehicle. i believe that both acura and bridgestone should be held responsible for replacing this tire on all existing vehicles. this tire exhibits unsafe characteristics in wet weather, with noticeable drift and hydroplaning in any amount of standing water, even as little as 1/16 inch. in heavy rains, even with no standing water present, the tire seems incapable of dispersing water as quickly as it falls, again leading to vehicle instability. from a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, especially in cool weather but even in warmer weather as well, leading to vibrations in the initial miles of any drive. it is also especially harsh over roadway expansion joints, and is so loud on concrete pavements that it poses a safety hazard due to driver fatigue induced by the continuous noise. i also understand that there may be an issue regarding the rating as an all season tire with many owners reporting that this tire is virtually useless in any kind of snow conditions. *ak
04/09/20041004/09/2004
 This complaint referred to the original equipment tires (bridgestone el-42, 235/45-17 93w ) supplied on the 2004 acura tl with 5 speed automatic transmission. after just a short time i have found this tire to be entirely unsafe and unsuitable to this vehicle. i believe that both acura and bridgestone should be held responsible for replacing this tire on all existing vehicle. this tire exhibits unsafe characteristics in wet weather, with noticeable drift and hydroplaning in any amount of standing water, even as little as 1/16 inch. in heavy rains, even with no standing water present, the tire seems incapable of dispersing water as quickly as it falls, again leading to vehicle instability. from a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, especially in cool weather but even in warmer weather as well, leading to vibrations in the initial miles of any drive. it is also especially harsh over roadway expansion joints, and is so loud on concrete pavements that it poses a safety hazard due to driver fatigue induced by the continuous noise. i also understand that there may be an issue regarding the rating as an all season tire with many owners reporting that this tire is virtually useless in any kind of snow or ice condition. i have tried to resolve this issue with both acura and bridgestone to no avail.*ak
04/13/200410/30/2004
 Vibration and shaking of steering wheel due to vibration and unbalanced feeling from front tires. it seems that the front wheels and/or suspension have problems that cause them be unbalanced and make driving feel uncontrolled.
02/09/2004102/09/2004
 Bridgestone turanza el-42 tires that are oem on my new 2004 acura tl have serious problems with flat spotting. this perfect car runs like a flintstone car until tires warm up and round out. acura is replacing with same brand and model tires that are supposed to be fixed. *jb
01/02/20043000110/16/2004
 Tire vibration. at about 50 mph, the tires cause the entire car to vibrate. this continues at all highway speeds and does not seem to go away. i have contacted acura several times and acura's engineers 'are looking into it'. *ak
12/20/20031
 Severe vibration from the factory installed bridgestone turanza el-42 tires on my new 2004 acura tl. the vehicle has only 1400 miles on it and has been to the dealer four times for the flat-spotting in the tires. i am concerned that these are not safe. acura of dayton, ohio, acura corporate and bridgestone say they is nothing they can do. other 2004 acura owners have filed complaints with acura and there are many who have complained on various internet sites including one called tire rack. *jb
12/20/200152111/13/2003
 Acura 2004 tl vin 19uua66214a005588there is a problem with the bridgestone tire a vibration from flat spotting. acura is aware of this on a number of vihicles. they say that there will be a fix for it soon. i am concerned about the safty of the vihicle tires. the tire problem is with many of the acura 2004 tls. i think the delay is not good.*ak
TIRES - SIDEWALL
02/07/2006180601
 Oem bridgestone turanza el42 tire disintegrated on drive side rear wheel of 2004 acura tl. driving on highway at approx 55 mph. vibration and then suddenly tire fell apart. sidewall completely separated from bead. tire size p235/45 r17. *nm
08/27/20051
 This complaint refers to the original equipment tires (bridgestone el-42, 235/45-17 93w ) supplied on the 2004 acura tl with 5 speed automatic transmission. after just a short time i have found this tire to be entirely unsafe and unsuitable to this vehicle. i believe that both acura and bridgestone should be held responsible for replacing this tire on all existing vehicles. this tire exhibits unsafe characteristics in wet weather and on snow. at about 14,000 miles we just had a flat tire on a highway and when we took it for fixing we were told that the sidewall has collapsed (and looks like a bubble) and that we can no longer use it as it will explode. we must replace it after riding over a nail. we believe the sidewall should be reinforced more to withhold driving on a flat to safety without having to replace it. from a ride quality point of view the tire is also unsatisfactory in that it flat spots every morning, leading to vibrations during our drive. i also understand that there may be an issue regarding the rating as an all season tire with many owners reporting that this tire is virtually useless in any kind of snow conditions.*jb
TIRES - TREAD/BELT
09/05/200512800408/13/2004
 Tl*the contact owns a 2004 acura tl. the contact replaced four sets of bridgestone tires, size p23545r17 (na) due to inner tread wear. the dealer informed him of technical service bulletin number 05-050, dated january of 2006. the bulletin stated that the 2004 acura tl can only use bridgestone turanza el42 tires. the contact feels that acura should have informed their customers of the required tires for the vehicle at the time of purchase. when the contact replaced the tires, he requested that the manufacturer assist with the cost; however, they refused and insisted that the vehicle had after market tires. the dot number was unknown. the failure mileage was 12,800 and current mileage was 39,400. updated 4/21/08 *cn the consumer stated tires were replaced with falken ziex ze512 p235/45r17 on 09/05 and 01/07. the consumer further stated the last incident the tires were replaced by bridgestone turanza el42. updated 04/21/08 *tr
03/22/20061
 The michelin tires failed on rear of front wheel after 2500 mile road trip. tires were inflated to 38 psi as recommended by car manufacturing wheels were e in alignment. belts appeared to have failed as evidenced by wear pattern. michelin and their dealers indicated there was no warranty of any sort on their xgtz tires. therefore, they will not warranty anything about the tires. the tires were available for inspection.*ak
12/22/20041
 This complaint is in reference to the bridgestone turanza el 42 tire supplied as original equipment on the 2004 acura tl. this tire is totally unsuitable for the vehicle and is unsafe for the intended conditions. although it is rated ms as an all season tire, it can not maintain even minimal traction in light snow. also, as the tread wears, it show significant tendencies to hydroplane in any amount of standing water. the flat spotting also creates distracting vibrations during cold weather. this vehicle is unsafe to drive with this tire installed, yet acura and bridgestone refuse to acknowledge or address the problem unless directed to by nhtsa. *nm
11/10/200510400108/28/2004
 Dt: the contact stated vehicle had a blow out. the three remaining tires were bald and needed to be replaced as well. the blow out occurred on the right rear of the vehicle. there was vibration before the blow out. the spare tire was in place at this time. the tire were not covered under warranty. the tires have been maintained regularly. the complete tire size is p235/45/17.
01/09/2005104/04/2004
 My 2004 acura tl came equipped with bridgrstone el-42 turanza tires. although we have not had an accident, these tires hydroplane like crazy and have zero snow traction and control. they are so bad that we paid to have all 4 replaced at 20,000 miles. i now find that this is a very common issue with this tire, although our dealer claims otherwise. i feel that these tires are patently unsafe and acura or bridgestone should recall and replace them. *ak
08/09/200442421
 While driving, the rear passenger side tire blew out. the consumer stated the vehilce is practically brand new. *jb bridgestone # el-42-245-17