Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/06/2012670001
 This is a car that was bought pre-owned within the last two years. the car was bought in pristine condition. per acura's instructions, nothing is to be used to clean the dashboard except a microfiber cloth, which i have done. on oct. 06 2012, i got into the car and found a crack over the driver's side dashboard above the instrument cluster. additional small cracks are starting to form over the passenger airbag. i am concerned that the cracks may cause problems in the case of airbag deployment. *tr
08/25/2012810001
 A five inch crack was seen in the morning upon entrance into the vehicle. over time the crack has extended to an approximate ten to twelve inch crack which corresponds with the vehicle's passenger side air bag location. the crack appears less visible when the vehicle's interior is hot and becomes more visible when the interior of the vehicle cools. i am concerned about the appearance of the crack and the relation it may or may not have with the air bag. *tr
08/13/20121400001
 2006 acura tl was purchased new in the fall of 2005. on or about 8/13/2012 we noticed an 8-inch crack in the passenger side dashboard that ran the length (and beyond) of the right side of the passenger airbag. two days later the crack had grown to 12-14 inches and another crack had formed on the left side of the airbag and curved around the bottom of the airbag (also 12-14 inches). i called the local acura dealership and they stated that we would need to bring the car in so they could take pictures and submit a report and we might be able to get a 30% discount on repair (we would end up paying close to $2000). i expressed concern that the piece would fly off when the airbag deploys causing serious injuries or that the cracks would cause the airbag to deploy on its own. the dealership stated that there was no evidence so far that it could cause injuries, but if the piece did fly off that it won't cause too much damage or injury. very disappointed that this possible safety issue is not being addressed or remedied by acura. *tr
06/20/2012772501
 Vehicle has developed a 16 long crack on the passenger side air bag to the right on the vertical air bag seam. when driven the crack appears to have grown, therefore we have stopped driving it completely until this safety issue is fixed. we fear that the passenger side air bag could be negatively effected by this crack either premature deployment or not properly deploying in the event of an accident. the car has always been meticulously taken care of and garage kept since we drove it off the dealers lot brand new. *tr
04/13/201175000
 After 5 years of owning my 2006 acura tl, hairline cracks started showing up on passenger side dashboard. within a week i have 3 big long cracks all along and above the air bag area of the passenger dashboard. car is garage kept and there should be no reason why the dashboard is cracking up so bad. i am worried that this can affect the way the airbag functions in case of an accident. unacceptable for a luxury vehicle with only 75,000 miles on it. very disappointed.
06/11/200715000102/19/2006
 Tl*the contact owns a 2006 acura tl. while the vehicle was idling, another vehicle crashed into its front end. the air bags failed to deploy. the support bar detached from the frame of the vehicle. the road conditions were normal. the vehicle was towed to a repair shop. the manufacturer stated that her vin was not included in nhtsa recall # 05v510000 (air bags:frontal). a police report was filed. the purchase date and vin were unknown. the current and failure mileages were 15,000. the consumer stated acura in california will not provide investigation report to contact. updated 08/07/07 *tr
STRUCTURE - BODY
05/18/2012104000
 Tl-the contact owns a 2006 acura tl. the contact stated that the dashboard exhibited numerous fractures near the passenger's side air bag. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 104,000. kmj
05/18/2012104000
 Tl-the contact owns a 2006 acura tl. the contact stated the dashboard exhibited numerous crack near the passenger's side air bag. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 104,000. js
08/06/201148000
 I bought acura 2006 tl in november 2006 and i have noticed there is a crack on my dashboard where the passenger side air bag sits. i noticed on 8/6/11 and now after one week these cracks are started growing. i asked the dealer in pembroke pines and they said it would cost me 800 bucks which is way expensive. i am very disappointed from the manufacture that they wouldnt care for their customers.