Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/01/201212001
 Passenger side airbag warning light comes on intermittently for several seconds (long enough to have photographed it on cell phone on several occasions and sent to ralleye acura dealership) although a passenger is seated. passenger is female, 125 lbs, 5' 6 tall. vehicle has been brought back about 4 times for this complaint. each time it has been proclaimed fixed. the last time was about 6 weeks ago and it was in shop for about 8 days. a week after that it happened again. dealer was told and said they would get back to us. they have not. called acura customer relations and [xxx] in that department called back this morning. he insists it is the passenger's fault, there is nothing wrong with the car and it is supposed to function this way. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
02/01/20121200
 Passenger side airbag warning light comes on intermittently for several seconds (long enough to have photographed it on cell phone on several occasions and sent to ralleye acura dealership) although a passenger is seated. passenger is female, 125 lbs, 5' 6 tall. vehicle has been brought back about 4 times for this complaint. each time it has been proclaimed fixed. the last time was about 6 weeks ago and it was in shop for about 8 days. a week after that it happened again. dealer was told and said they would get back to us. they have not. called acura customer relations and john reagan in that department called back this morning. he insists it is the passenger's fault, there is nothing wrong with the car and it is supposed to function this way.