Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
04/02/2012100
 Purchased my new 2012 shawd acura tl advance in march of 2012. the car had less than 100 miles when purchased and currently has 5k miles (january 2013). the car vibrates when driving at speeds between 40 and 80 mph. it feels like the tires are flat spotted or wheels are out of balance. the wheels and tires have been checked and confirmed by the dealer on 2 seperate ocasions as ok. the dealer classified this vibration as a vehicle characteristic. i'm worried it is the sign of a major issue they dont want to deal with.
07/10/20122501
 Turned corner in large center city and hit a construction large pot hole and/or obstruction on the left rear. after completing turn onto a narrow one-way street acceleration increased, brakes did not work, engine could not be turned off, gears could not move. after going through two major intersections without accident i kept pulling on the emergency brake. the car slowly stopped and was then perfectly normal. could use the brakes, shift, etc. i parked overnight in a garage. had the car towed to dealer the next day (7/21/12), where it is still unresolved. dealer said car is ok, but is now being analyzed by acura corporate engineers. i had three other people who were in the car at the time, including my wife, who will not ever go into this car. the car was only 10 days after purchasing. *tr
04/30/2012100
 I purchased my 2012 acura tl tech on 4/30/12 which had 100 miles on the odometer. when accelerating at speeds between 65 mph and 80mph, there appears to be a slight vibration emitating from the gas pedal and drivers side floor. this seems to be mechanical as balancing is not an issue and it feels rythemic in nature. i have driven on this for 2 months before realizing this cannot be right. took it to the dealer and they could not find anything, used the cookie cutter scripted vehicle characteristic. they claim they will contact acura tech to work through possible solutions. my concerns are when researching it appears this is a trend however no tsb's have been issued at this point. i have seen things such as axle or transmission concerns. i commute very heavily for work and chauffeur my 2 1/2 daughter around with serious safety concerns. i have probed a possible trade for another vehicle however i would have to take a $10k hit which is absolutely unacceptable. please open a case to research this issue!
02/22/20121000
 I purchased a new 2012 acura tl on 2/8/12. each day i drive 35 miles to and from work on interstate 75 with a posted speed of 70 mph. within a few days i noticed that when the car reached 70 mph a persistent high frequency vibration came up throgh the driver's side floor and in particular through the accelerator pedal. by the time i reached work or home my entire right foot and calf was numb and buzzing. it felt as though i had 'fallen asleep and caused the nerves to be temporarily non-functional. i took the car to the dealer and they told me the tires were out of balance, however, when they checked them they were not. then they told me that the front right tire had a tear in it and it would have to be replaced. they ordered a new tire and installed it and tried to charge me $399 but thankfully the manager gave it to me a no cost. the car has been to the dealer 6 times. at the dealer urging i opened a complaint with honda headquarters. file number b012012-04-1601260. the representative i dealt with was april who can be reached at (800) 382-2238, extension 115188. three calls were recorded by honda. one of the senior persons at the dealership confided in me that everyone at acura knows about this problem and there is no fix. april told me the same. she actualy called the vibration a vehicle characteristic. vibration at 70 mph is not a good thing and in time it may lead to catastrophic consequences. both acura and the dealer refused to buy me out of this vehicle and so last saturday i traded out to another car at a substantial cost to myself.