Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/01/2012 | 500 | ||
| I bought my tl in oct of 2011. about a month later i noticed a chip in the lower rear door frame which i applied some touch up paint to. well the chips keep showing up in the same area of the lower rear door frame. i have about 8 on the passenger side and six on the driver side. the dealship believes that the front tires are throwing rocks and hitting in this part of the car. the rear quarter panels need to be repainted now to fix the chips. the dealship wants to install mud flaps (flares) on the tires and a paint film to the door edge. this is going to have to come out of my pocket. the dealship told me that this is not an isolated issue, other customers are having the same problem. this is a design error to me and i believe acura should fix it. so far they won't even think of it since it's a rock. but the car is doing this to it's self. | |||
| 01/26/2013 | 299 | 1 | |
| Purchased car on 01/21/2013. was back at dealer on 01/26/2012 due to a weird vibration at high speeds (50-80 mph). long story short they have balanced the tires like 3 times and put new tires but it is still vibrating not as much but still. going back to dealer to see what they have to say this time. *tr | |||
| 01/26/2013 | 299 | ||
| Purchased car on 01/21/2013. was back at dealer on 01/26/2012 due to a weird vibration at high speeds (50-80 mph). long story short they have balanced the tires like 3 times and put new tires but it is still vibrating not as much but still. going back to dealer to see what they have to say this time. | |||
| 08/04/2012 | 200 | ||
| Vehicle have a vibration on a gas pedal and steering wheel over 70mph. it did not go away after rebalancing. i purchsed a set of aftermarket wheels, vibration still there. dealer won't fix. | |||
| 02/22/2012 | 1000 | ||
| I purchased a new 2012 acura tl on 2/8/12. each day i drive 35 miles to and from work on interstate 75 with a posted speed of 70 mph. within a few days i noticed that when the car reached 70 mph a persistent high frequency vibration came up throgh the driver's side floor and in particular through the accelerator pedal. by the time i reached work or home my entire right foot and calf was numb and buzzing. it felt as though i had 'fallen asleep and caused the nerves to be temporarily non-functional. i took the car to the dealer and they told me the tires were out of balance, however, when they checked them they were not. then they told me that the front right tire had a tear in it and it would have to be replaced. they ordered a new tire and installed it and tried to charge me $399 but thankfully the manager gave it to me a no cost. the car has been to the dealer 6 times. at the dealer urging i opened a complaint with honda headquarters. file number b012012-04-1601260. the representative i dealt with was april who can be reached at (800) 382-2238, extension 115188. three calls were recorded by honda. one of the senior persons at the dealership confided in me that everyone at acura knows about this problem and there is no fix. april told me the same. she actualy called the vibration a vehicle characteristic. vibration at 70 mph is not a good thing and in time it may lead to catastrophic consequences. both acura and the dealer refused to buy me out of this vehicle and so last saturday i traded out to another car at a substantial cost to myself. | |||