Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/03/201274000
 Air bag warning light comes on intermittently indicating side air bag. does not indicate which side. happens with or without passenger. internet search revealed several mentions of the same. there are no tsbs.
09/16/2010
 I was involved in a six vehicle accident in which i rear ended another vehicle going at a speed of about 55 mph, i had major front end damage which led to my car being totaled. during the accident, my passenger seat airbag deployed (with no one sitting in the seat) and my driver side airbag did not deploy. the seat belt extended so far that i hit my chest against the steering, which tells me it did not lock. i notified honda concerning this issue, they had an inspector come out, just to tell me that my car was smart, but stupid that it is not up to safety code for today, but it was at the time it was released in 2004! this is completely absurd to me. i've obtain other opinions in the matter and they agree as well. after reading other complaints concerning this problem, i believe this should have been investigated further. not simply swept under the rug or the statement made the car did what it was suppose to do. obviously it did not. people could have been killed. and i will be going further with my complaint.
12/19/200776400304/01/2003
 Tl*the contact owns a 2004 acura tsx. while accelerating between 35-75 mph, the engine stalled without warning. the vehicle would restart within 1-10 minutes. the dealer was unable to duplicate or repair the failure. there was a recall for the 2005 acura tsx; nhtsa campaign id number 07v097000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 76,400 and current mileage was 77,000. updated 01/29/08 *bf the dealer replaced the fuel pump relay and cam shaft sensor. the air bag light illuminated occasionally, the battery was replaced. the seat belt buckle was replaced. updated
12/12/200534000206/07/2004
 My wife was driving along and hit a piece of metal on the highway and had a blow out but maintained control of the vehicle and the passenger side curtain air bag and passenger seat air bag both deployed. *nm
10/07/20051295009/16/2004
 Air bags deploy because a piece of wood hit under the car, oil leak
11/19/20042200109/29/2004
 Rear ended another vehicle at 25 mph and my passenger airbag deployed without anyone being in the passenger seat. my airbag didn't deploy. i suffered a whiplash as a result. the collision was head on and i feel my airbag should have deployed. acura says the car behaved the way it should have, but i feel that explanation is insufficient. i have spoken to experts in the area as well and they feel like me that the airbag should have deployed. it is my firm belief that this vehicle is defective.*ak
10/28/200488001
 My 2004 acura tsx and i were involved in a front collision (the front of my car hit the rear end of a car in front of me. the front left side of my tsx struck the right rear side of a late model chevy impala. the impact set off my passenger side airbag, but not my driver side airbag. i was driving and struck my head on the steering wheel of my tsx. the seat belt did not catch me and airbag did not deploy. i sustained a concussion from the incident and feel that my airbag should deploy. every auto expert, including my acura dealer, said my airbag should have deployed or my seat belt should have caught me. acura (the corporation) refuses to even investigate the matter, saying that the car performed as it should have. i don't believe this is true at all.*ak
AIR BAGS - FRONTAL
11/06/2009540001
 I was on a head on collision in my 2004 acura tsx and the driver side airbag did not go off. i (the driver) was the only person in the car. somehow the passenger side airbag deployed but not the driver side airbag, the reason for concern are two, first with not enough weight on the passenger seat, the airbag should not have gone off, (what if there was a small child seating there), and also the driver side airbag should have gone off. also the driver side seatbelt did not protect me and it failed to provide any restraint and now is broken. *tr
12/04/2007450001
 In a light frontal collision the front passenger airbag deployed but the driver's side bag did not deploy. *tr
AIR BAGS - SIDE/WINDOW
01/17/2011104200
 2004 acura tsx passenger side curtain and seat airbags deployed with no collision or contact, both acura dealership, independent dealer and usaa insurance verified yet neither acura or insurance will pay for repairs. airbags deployed while making a right hand turn from a complete stop. no evidence of impact or damage anywhere on vehicle to include undercarriage. similar complaints on nhtsa and on the internet for this year, make and model.
05/02/2010108000
 At 5:00 pm, may 2, 2010, while driving at 65 mph on interstate 5 freeway (north bound) in los angles area, the driver-side side-airbag, curtain-airbag, and seatbelt pre-tensioner was deployed with no reason. light traffic and clear weather. there was no injury or accident involved. the car is 2004 aucra tsx model and mileage is about 108,000 miles. the car was towed to glendale acura and contacted acura customer service. the dealership sent pictures to acura customer service. acura customer service representative claims that their engineering departement determined (based on the picture the dealership provided) that is road damage (scratches and dents) underside of the car and the sensor may reacted due to the damage. therefore acura will not fix the damage (replace airbag...) and will not release the picture.
10/21/200525000208/13/2004
 1) on 10/21/05, i was driving on the fwy at approx. 65 mph and my side curtain & driver seat airbags deployed for no apparent reason. 2) i did not see any debris on the road or feel anything hit my car underneath the frame, however, according to acura and american honda, a frequency sensor detected a loud noise that caused the airbags deploy. it is obvious there is a defect with either the airbag itself or the sensors. 3) tustin acura (in tustin, ca) refused to cover my airbags under my warranty and made me go through my insurance to get it fixed. it is now being considered an at fault collision when i didn't see what they say i must have hit and i did not feel or hear any impact. the sensor is obviously too sensitive and therefore it seems to be a defect, but still american honda refuses to cover it. *nm
11/19/200421001
 Consumer rear ended a vehicle at 25 mph. upon impact, passenger's side air bag deployed and the driver side did not.*ak
08/16/2004106/01/2003
 (1) driving on the new jersey turnpike i unintentionally ran over a small piece of shredded tire, it felt like i hit a pothole (2) as a result the passenger side-curtain airbag deployed, no damage to the exterior damage to the vehicle but it damaged the car's interior ceiling and passenger seats. (3) currently in the repair shop for interior damage by the side curtain airbag false deployment. *jb
08/18/200429481
 While driving 40 mph drove over some debris in the road and passenger side curtain air bag deployed inadvertently. passenger sustained shoulder bruises due to the force of the air bag. *ak