Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/16/2010
 I was involved in a six vehicle accident in which i rear ended another vehicle going at a speed of about 55 mph, i had major front end damage which led to my car being totaled. during the accident, my passenger seat airbag deployed (with no one sitting in the seat) and my driver side airbag did not deploy. the seat belt extended so far that i hit my chest against the steering, which tells me it did not lock. i notified honda concerning this issue, they had an inspector come out, just to tell me that my car was smart, but stupid that it is not up to safety code for today, but it was at the time it was released in 2004! this is completely absurd to me. i've obtain other opinions in the matter and they agree as well. after reading other complaints concerning this problem, i believe this should have been investigated further. not simply swept under the rug or the statement made the car did what it was suppose to do. obviously it did not. people could have been killed. and i will be going further with my complaint.
05/02/2010108000
 At 5:00 pm, may 2, 2010, while driving at 65 mph on interstate 5 freeway (north bound) in los angles area, the driver-side side-airbag, curtain-airbag, and seatbelt pre-tensioner was deployed with no reason. light traffic and clear weather. there was no injury or accident involved. the car is 2004 aucra tsx model and mileage is about 108,000 miles. the car was towed to glendale acura and contacted acura customer service. the dealership sent pictures to acura customer service. acura customer service representative claims that their engineering departement determined (based on the picture the dealership provided) that is road damage (scratches and dents) underside of the car and the sensor may reacted due to the damage. therefore acura will not fix the damage (replace airbag...) and will not release the picture.
11/06/2009540001
 I was on a head on collision in my 2004 acura tsx and the driver side airbag did not go off. i (the driver) was the only person in the car. somehow the passenger side airbag deployed but not the driver side airbag, the reason for concern are two, first with not enough weight on the passenger seat, the airbag should not have gone off, (what if there was a small child seating there), and also the driver side airbag should have gone off. also the driver side seatbelt did not protect me and it failed to provide any restraint and now is broken. *tr
SEAT BELTS - FRONT
10/28/200488001
 My 2004 acura tsx and i were involved in a front collision (the front of my car hit the rear end of a car in front of me. the front left side of my tsx struck the right rear side of a late model chevy impala. the impact set off my passenger side airbag, but not my driver side airbag. i was driving and struck my head on the steering wheel of my tsx. the seat belt did not catch me and airbag did not deploy. i sustained a concussion from the incident and feel that my airbag should deploy. every auto expert, including my acura dealer, said my airbag should have deployed or my seat belt should have caught me. acura (the corporation) refuses to even investigate the matter, saying that the car performed as it should have. i don't believe this is true at all.*ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
12/19/200776400304/01/2003
 Tl*the contact owns a 2004 acura tsx. while accelerating between 35-75 mph, the engine stalled without warning. the vehicle would restart within 1-10 minutes. the dealer was unable to duplicate or repair the failure. there was a recall for the 2005 acura tsx; nhtsa campaign id number 07v097000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 76,400 and current mileage was 77,000. updated 01/29/08 *bf the dealer replaced the fuel pump relay and cam shaft sensor. the air bag light illuminated occasionally, the battery was replaced. the seat belt buckle was replaced. updated