Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/19/2012 | 37605 | 1 | |
| On the afternoon of june 19th i arrived at my destination, put the vehicle in park and was sitting in my car with the engine running when the dash indicator read check airbag system. i continued to gather my things, when suddenly the airbags deployed, hitting my left arm and momentarily deafening my hearing. the car had not been impacted or jarred in any way that may have caused the airbags to deploy. the next morning i drove the car to acura and they initially said they would repair it. a week or so later they claimed the computer indicated the car had been in a collision yet there was no visible damage. clearly the vehicle had a defective sensor yet they refused to take responsibility. they wanted me to file a claim with my insurance company for repairs. i was asked to return the loaner they had issued me and take possession of my car. they were willing to send me off in an unsafe car with the deployed airbags hanging! i reluctantly opened a claim with my insurance company which was subsequently denied because there was no collision. my insurance company suggested i sue american honda. a couple of days later american honda made a goodwill gesture by agreeing to repair my vehicle. they still refuse to acknowledge that the vehicle may have had a defective sensor. over a month later i will finally be getting my car back yet i'm a bit nervous at the thought that it may happen again and possibly while i'm driving. i register this complaint for any future incidences. *tr | |||
| 06/19/2012 | 37605 | ||
| On the afternoon of june 19th i arrived at my destination, put the vehicle in park and was sitting in my car with the engine running when the the dash indicator read check airbag system. i continued to gather my things, when suddenly the airbags deployed, hitting my left arm and momentarily deafening my hearing. the car had not been impacted or jarred in any way that may have caused the airbags to deploy. the next morning i drove the car to acura and they initially said they would repair it. a week or so later they claimed the computer indicated the car had been in a collision yet there was no visible damage. clearly the vehicle had a defective sensor yet they refused to take responsiblity. they wanted me to file a claim with my insurance company for repairs. i was asked to return the loaner they had issued me and take possesion of my car. they were willing to send me off in an unsafe car with the deployed airbags hanging! i reluctantly opened a claim with my insurance company which was subsequently denied because there was no collision. my insurance company suggested i sue american honda. a couple of days later american honda made a goodwill gesture by agreeing to repair my vehicle. they still refuse to acknowledge that the vehicle may have had a defective sensor. over a month later i will finally be getting my car back yet i'm a bit nervous at the thought that it may happen again and possibly while i'm driving. i register this complaint for any future incidences. | |||