Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/23/2012 | 24801 | 1 | |
| I was very surprised to hear that my rear brakes needed replacement after only 24,800 miles. i had only taken my car in for the normal oil changing and tire rotation. my normal daily commute is to and from work totaling 50 miles, with the occasional short stop at a grocery store. when my husband questioned acura if there were any complaints or recalls about the premature wearing of 2010 tsx brakes, they stated they hadn't heard anything. (i had previously owned a honda accord and i had similar problems with the brakes on that car as well.) so my husband and i decided to look the information up online and there seems to have been a class action lawsuit filed indicating that certain honda and acura year models had complaints of premature wear on brakes. apparently in the settlement you can submit your information and receipt to the settlement administrator and receive up to $150 back for the replacement of the new brakes. when i called the settlement administrator to verify that my car was included in this reimbursement settlement, i was informed, to my disappointment, that my car did not qualify. it seems that several people have had similar problems with premature brake wear and yet they only marked certain cars for replacement? evidently this is an ongoing problem with these certain year models and acura should stand behind their product and replace the brakes without the customer having to go through the surprise and cost of replacing their brakes prematurely. apparently the only way a recall will be made or anyone will take this problem seriously is if someone is badly injured or even killed when their brakes do not respond or respond improperly. if acura/honda does not address this issue, with the safety of its customers in mind, my husband and i will have to seriously contemplate doing business with a different company altogether. *tr | |||
| 11/23/2012 | 24801 | ||
| I was very surprised to hear that my rear brakes needed replacement after only 24,800 miles. i had only taken my car in for the normal oil changing and tire rotation. my normal daily commute is to and from work totaling 50 miles, with the occasional short stop at a grocery store. when my husband questioned acura if there were any complaints or recalls about the premature wearing of 2010 tsx brakes, they stated they hadn't heard anything. (i had previously owned a honda accord and i had similar problems with the brakes on that car as well.) so my husband and i decided to look the information up online and there seems to have been a class action lawsuit filed indicating that certain honda and acura year models had complaints of premature wear on brakes. apparently in the settlement you can submit your information and receipt to the settlement administrator and receive up to $150 back for the replacement of the new brakes. when i called the settlement administrator to verify that my car was included in this reimbursement settlement, i was informed, to my disappointment, that my car did not qualify. it seems that several people have had similar problems with premature brake wear and yet they only marked certain cars for replacement? evidently this is an ongoing problem with these certain year models and acura should stand behind their product and replace the brakes without the customer having to go through the surprise and cost of replacing their brakes prematurely. apparently the only way a recall will be made or anyone will take this problem seriously is if someone is badly injured or even killed when their brakes do not respond or respond improperly. if acura/honda does not address this issue, with the safety of its customers in mind, my husband and i will have to seriously contemplate doing business with a different company altogether. | |||
| 11/01/2012 | 40100 | ||
| Acura tsx 2010 rear brakes are prematurely wearing. rear brakes down to 75% use left after only 40,000 miles. class action lawsuit existed but has expired. my car was not in the list of approved vins for the lawsuit, but my car is experiencing the same known issue. local non-acura repair shop says it is a known issue and is due to the calipers binding up. acura needs to replace the calipers and brakes at no cost. | |||
| 07/27/2012 | 25000 | 1 | |
| Acura tsx 2010 rear brakes are prematurely wearing. rear brakes down to 15% use left after only 25,000 miles. class action lawsuit existed but has expired. my car was not in the list of approved vins for the lawsuit, but my car is experiencing the same known issue. local non-acura repair shop says it is a known issue and is due to the calipers binding up. acura needs to replace the calipers and brakes at no cost. *tr | |||
| 07/27/2012 | 25000 | ||
| Acura tsx 2010 rear brakes are prematurely wearing. rear brakes down to 15% use left after only 25,000 miles. class action lawsuit existed but has expired. my car was not in the list of approved vins for the lawsuit, but my car is experiencing the same known issue. local non-acura repair shop says it is a known issue and is due to the calipers binding up. acura needs to replace the calipers and brakes at no cost. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/05/2011 | 22900 | ||
| My 2010 acura tsx has less than 23,000 miles, and it has not been involved in any accidents. recently i noticed a loud rattling and screeching noise in the back rear of the car. the noise continued to get more frequent and louder. i took it in to get serviced today (august 5, 2011) at the acura dealership, and their representative told me that it was normal wear and tear of the rear brakes and advised rear brake replacement. i asked when rear brakes generally need to be replaced, and she replied that it is usually every 20,000-30,000 miles. she also noted that the rear brakes were found on squealers. i disagree with the normal wear and tear assessment; it is a safety defect. my family has owned 2 acuras as well as a nissan, toyota, saturn, and ford, and we have never had to replace brake pads at this low mileage when it was not a manufacturer's defect. when i got home, i looked up this issue online and found that there was a class action lawsuit on this specific defect. i did get the rear brakes replaced because i was very concerned about my safety as well as the safety of others while driving a car with defective brakes. based on the fact that there was a class action lawsuit, this manufacturer's defect affects many vehicles, and honda refuses to take action to correct their defective brakes. nhtsa should investigate and require honda to recall and repair this defect. thank you for addressing this safety issue. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/15/2011 | 10800 | ||
| After driving for about 30 minutes the brake pulsate so bad the vehilcle doean't want to stop. acura is blaming the driver and is making me drive to the original dealership 120 miles one way to have the problem fixed. after doing a goolge search. this seems to be a big problem for acura tsx owners | |||
| 04/08/2010 | 21650 | ||
| My 2010 acrua tsx break pad wore out @ 21k miles. a day after i started hearing noise i turn it into the dealer. they tell me the break pads wore out and that the rotors are damaged. i end up having to pay $321.20 in repairs. i still am hearing noise from the rear wheel as it is not fully repaired. i'll have to take time off work to take it in yet again. i have a 2006 honda element in the garage and i never replaced the pads yet. there's a serious problem with this. i am very unhappy. | |||
| 04/07/2010 | 25000 | ||
| My 2009 acura tsx needs brakes at 25,000 miles when on average brakes should be changed at 50,000. this is a way for the automakers to make money from the pockets of the consumer. | |||