Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
SC-35B-1 REV08/01/201010036487Audi: see document search button for owner letter. vehicles equipped with direct shift gearbox (dsg) service mechatronic unit. it is possible that a bushing inside the mechatronic unit has the potential to wear out prematurely, causing03/21/2011
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
SB-35B111/08/201010037348Ready05/20/2011
SB-35B111/08/201010037348Audi: the clutches could operate less smoothly than before due to a bushing wearing out prematurely. the transmission may jerk as it shifts. *rm05/20/2011
POWER TRAIN - CLUTCH ASSEMBLY
TSB-10-07-0212/20/200710032808Audi: avoiding damage to haldex clutch and final drive. the haldex clutch's oil filler plug and drain plug must not be confused with the final drive's oil filler plug and drain plug. the integrated housings of the haldex clutch and final05/26/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/01/2009150001
 I have an audi a3 2008 2.0 model that was purchased new in 11/07. i started experiencing a hesitation with the transmission a few months ago. basically, from a rolling start in 1st gear, there can be a jerky action with the car. i don't think this is turbo lag because i can hear the clutch trying to catch onto the gear. on top of that, when i slow the car down (i.e. 40 mph to 0 mph), i feel a jerk every time the transmission downshifts. to my passengers, they feel as if i am slamming on the brakes and then releasing the brakes sporadically. a few online posts tells me that this is possibly a defect with the mechatronics unit and that if not replaced as soon as possible, it could cause serious damage to the transmission. *tr
07/15/2009190001
 I have an audi a3 2008 with dsg transmission. i drove it on vacation from columbus ohio to nh about a 15 hr drive. when i was in stop and go traffic the rpm's would dip as i would apply the break causing the car to nearly stall. every time this happened i had to react quickly as to make sure not to hit the person in front of me. when i would let off the break the car would surge forward causing me to abruptly have to hit the break. i took it to audi and they claim that in hot weather this happens and is a side effect of the mechatronic control unit of the vehicle but that it is not significant enough to replace the unit until it actually fails. this seems to be a huge safety hazard considering i feel like i am taming a wild stallion on the open road. this must be fixed immediately. help! *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
02/16/201147000
 Dsg transmission harsh enaggement and banging bucking when statring from stop or in reverse also when enagging form park. will go into nuetral and bang/lurch forward or back when it enagages making it very difficult to park and pull out into traffic. dealership could not repauir until tsb for mechatronic released. new unit cured problem for aprox 15k miles now back and getting progressively worse. dealership advised to wait unitl it got bad to bring it in sine they did not know what fix was. brought back in at 47k miels and they re-adapted transmission and it got worse. technical support told tehm to iorder another mechatronics (2nd replacement) as they diod not know what else to do. waiting on part now.
01/18/201122200
 When in traffic the car lurches forward without any input from driver. the car bucks back and forth, almost like the car is stalling. on a hill, if you take your foot of the brake, the car begins to roll backward - flooring the gas pedal causes the car to stop rolling backwards.
07/01/201030000
 Since purchase as a cpo in early 2009, my 2008 audi a3 and its dsg transmission have exhibited irregular and dangerous shifting behavior. the transmission surges unpredictably at low speeds, particularly in 1st or reverse with brakes off and little/no gas. this low speed surging behavior is dangerous in stop-and-go traffic as the car often unpredictably jumps towards other vehicles. also on several occasions the transmission has completely dropped out of gear and failed to re-engage for approximately 1-2 seconds. on one occasion, this pause occurred during a left hand turn across opposing traffic and nearly caused a collision. in summer 2010 audi replaced the mechatronic unit under warranty and reflashed the dsg. this fixed the issues for 1-2 months, however the problems have since reappeared. it's seems clear that this line of transmissions have persistent and possibly dangerous problems
07/20/2009250001
 2008 audi a3 with 2.0 engine and 6-spd auto dsg gearbox. during summer of 2009 started having problem in which from a stop (red light, etc.), when letting off the brake and giving it gas it would hesitate for 1-2 seconds before finally jerking or lurching (somewhat violently) into gear. sometimes it would jerk twice. also the downshift from 2nd to 1st is somewhat rough. the problem is still present but not as bad, however it seemed there was a strong correlation between how hot it was outside and the symptoms being worse. took it to cutrubus audi in layton, ut at end of summer, they said there was no problem, that how it was shifting was normal for the dsg. just got a letter from audi of america that they are developing a way to diagnose faulty mechatronic units (which causes jerking) in late spring of 2010, but i don't want to wait that long to have this problem rectified. will be trying a different dealer soon. *tr
02/10/200956001
 2008 audi a3 3.2 dsg: transmission would drop violently forcing a reduction in speed. pressing the accelerator sometimes would not let the car accelerate...engine revolutions would not rise. difficult to maintain a safe speed consistently. taking two both dealerships in miami-dade county (the collection and prestige). the service eventually did nothing to the car. audi would not honor any service without ecm logged errors. i saw a recall investigation on later model cars, but a continuing investigation on cars including my model year for the exact symptoms i have experienced. this has happened several times and without notice or the ability to recreate at will. *tr
06/15/200970001
 From a stop, or slow speeds, transmission was lurching w/out an apparent pattern. *tr
08/04/2008210001
 I have a 2008 audi a3 2.0t dsg. my problem is with the dsg. while sitting at a stoplight i will lift off the brake to go, the car will lurch forward and the transmission will disengage. i then must wait a few seconds for the transmission to re-engage. this can be a problem if there are people behind me. i have been nearly hit on a few occasions. this problem is random and the dealer service tech's have not been able to replicate it to their satisfaction. the car did not do this when i bought it brand new. *tr
07/27/2009148751
 When feathering the gas pedal through traffic, the car surges/lurches trying to find gear. also, there are times when pulling out of a side street or taking off from a red light, when pushing on the gas pedal, all of a sudden it seems like there is no power. we bought the car in early '08 and the problem randomly started towards the end of '08. at that time we thought it may have been just bad gas. it seems the problem is getting worse and more frequent as of late. reading forums and articles online, it seems to be the symptoms of the transmission which is a dsg/s-tronic transmission. at this time, the dealer is stating nothing is wrong with the transmission. i own another car with the same transmission, and that seems to have none of the above problems. *tr
06/01/2008165001
 Direct shift gearbox (dsg) transmission started jerking when starting from a stop. second to first downshift would be severe with a loud clunk from the dsg. went to dealer and vehicle was diagnosed with a faulty tcu(mechatronics module). part is on backorder and will take over 1 month to get in. was told that vehicle is okay to drive but with the uncertainty of reliable performance and potential damage to other transmission components i don't agree. have researched and found many other audi and vw owners with this same problem and similar experience with significant delays in getting the replacement part. apparently vag is focused more on producing new vehicles than making sure the vehicles already on the road are operating properly. this company has no concern for customer service once they have your money. *tr