Audi A4 Avant 2002

Model A4 Avant made in 2002 by Audi got 14 consumer complains as well as 7 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. Technical service bulletines regarding electrical system and engine and engine cooling.

A4 avant year 2002

Technical Service Bulletins
Consumer Complaints

Car dealers

Model 2002

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
ELECTRICAL SYSTEM - SOFTWARE
TSB-00-10-02	03/24/2010	10035268	Audi: software version management (svm) operating instructions. detailing the general process for carrying out a software version management (svm) software update for any tsb or required vehicle update (rvu). troubleshooting information	02/14/2011
TSB-01-09-06	05/13/2009	10032290	Audi: software version management (svm), operating instructions. svm is a process to update the programming in flashable (re-programmable) control modules and/or to document changes in software levels in audi vehicles. this system uses t	03/01/2010
TSB-01-08-33	12/15/2008	10028768	Audi: software version management(svm) operating instructions. its a process to update the programming in flashable (reprogrammable) control modules and/or to document changes in software levels in all audi vehicles. *pe	05/27/2009
ENGINE AND ENGINE COOLING - ENGINE
20036582	02/26/2007	10022142	Loses power or will not move after stop. *kb	07/06/2007
0604	04/07/2006	10020721	Oil sludge limited warranty extension. *kb	01/03/2007
EXTERIOR LIGHTING - HEADLIGHTS
20056243	02/26/2007	10022141	Headlight aiming, using hella universal beamsetter. *kb	07/06/2007
WHEELS - LUGS/NUTS/BOLTS
TSB-44-08-14	11/19/2008	10027923	Audi: wheel bolts require torque adjustment. torque sticks and torque extension bars are not approved by audi of america, inc. and should not be used to apply torque to wheel bolts. all audi models included. *pe	02/20/2009

Consumer Complaints

Fail date	miles	occurences	Purchase date
ELECTRICAL SYSTEM - IGNITION
	7155	1	05/01/2002
	Two failed coils in less than 1 month. may invoke ma lemon law on next failure if audi refuses to replace remaining two defective coils. ph jb dimsii ivoq entry posted after 12/12/02 cut over to artemis770864
01/27/2003	2864		10/30/2002
	First ignition coil pack failed on 3.0 a4 avant, i was distressed to discover that this is a known fault that has happened to a large number of owners with no plans to replace more than the units that fail when the problem occurs. this is unacceptable for a $35,000 car that has less than 3000 miles on the clock, it does not make you feel very comfortable to know that it could happen at least another 5 times. the dealer was very efficient and courteous, but that does not cut it with such a fundamental problem that could strike at any time. with so many customer complaints, audi should be forced to issue a recall notice.
09/06/2002		1	02/01/2002
	Ignition system failure on low mileage new vehicle. concerned about reliability of car and safety should system fail and disable the car in dangerous location. dt
11/13/2002		1	03/01/2002
	Ignition coil #1 failed, causing drastic loss of power on highway. was at risk of being hit by faster moving cars. luckily was near exit and managed to avoid any incidents. dt
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
03/10/2007	56500	1	07/10/2002
	Water pump bearings were damaged, that caused to rebuilt the whole engine
EQUIPMENT
11/17/2007	600000	1	06/14/2002
	I was attempting to jack my audi a4 quattro, when the factory supplied jack collapsed. i received a small scratch and the cladding on the car was gouged. *tr
FUEL SYSTEM, GASOLINE
12/31/2002	8000	1	05/13/2002
	Gas gauge failed. engine died on freeway due to fuel tank being empty; at the time, gauge showed tank was 1/2 full. dealer replaced instrument cluster, but problem remains.
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
12/08/2000	4000
	The engine light illuminated and engine died. took to dealer, and dealer stated that a coil spring had failed. please provide any further information. ph

	Consumer took vehicle to dealer for a rough idle, hesitating to pull off in traffic. took to dealer, dealer states all four cylinder coils are defected and dealer will only replace as they fail. please provide any further information. ts
UNKNOWN OR OTHER
12/03/2010	138000
	On december 3rd, 2010, i was driving south on i-405s heading from long beach, ca to san diego, ca. i was driving approximately 45 mph when my check engine light came on and i lost all acceleration in my car. i still had electrical power (ie, indicators still worked, my manual transmission worked and interior dome lights worked). i pulled straight over to the side of the highway at which point i noticed that the hood of my car appeared to be melting and that smoke was rising out of the engine. i jumped out of the car and ran to the side of the road to call 911. two gracious strangers attempted with two separate fire extinguishers to put out the fire but were unable to. the entire engine compartment was entirely consumed by flames within 2-3 minutes. by the time the fire department and emts arrived, the entire car was aflame and was no longer salvageable. it only took about 5 minutes for the entire car to go up in flames. all that remained once the fire was put out was the rear-hatchback door. everything else in the car was completely and totally melted and burned. the state trooper who was at the scene of the incident said that the car was so badly burnt it would be extremely hard to determine what caused the fire. i have pictures of the car after the fire and would be happy to share them if needed. the fire was so fast, hot and quick that it was only 30 minutes from when my check engine light came on and i had to pull over, to the end of the entire ordeal.

Car dealers selling

State	City	Zip	Name	Phone
CA	SACRAMENTO	95825	NIELLO	9164825791
CA	SAN FRANCISCO		ROYAL MOTORS
MI	BIRMINGHAM	48009	FRED LAVRY PORSCHE-AUDI	248/645-4930
PA	EDGEMONT	19028	YBH	(610)356-9000