Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE
PE08027VOLKSWAGEN OF AMERICA, INC04/14/200808/06/2008ENGINE STALLING - FUEL PUMP FAILURE
 In response to odi's information request for pe08-027, volkswagen ag (vw) stated that it believes that the possible causal or contributory factors of the alleged defect in the subject vehicles could result from excessive accumulation of foreign materials in the fuel filter.in rare cases, the fuel filter could become clogged, which can cause increased pressure on the pump.vw indicated that engine stalls resulting from this condition are rare and would be preceded by symptoms such as reduced engine power, noise or hesitation.odi's analysis of complaint and warranty data determined that the rate of engine stall incidents resulting from fuel pump failure is low at approximately 0.2 percent after three years in service. on january 17, 2006, vw submitted a defect information report to odi concerning a safety recall to address a defect in the fuel pumps of approximately 74,000 model year (my) 2003 volkswagen passat (47,000), audi a4 (20,000) and audi a6 (7,000) vehicles built from september 2002 through march 2003 (nhtsa recall no. 06v-017, vw recall nos. m7 for passat and jl for audi a4 and a6).according to vw, a sub-supplier experienced an unknown change in the material composition of the carbon-brush set used in the electric motor in the fuel pump, which could lead to increased wear of the carbon-brush sets, which in turn can lead to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine.on july 23, 2007, vw expanded the scope of the recall to include vehicles manufactured from august 2002 through april 2003, adding another 34,358 vehicles to the original recall (24,801 volkswagen passat, 7,436 audi a4 and 2,121 audi a6 vehicles).odi assigned recall no. 07v-375 to the amended recall report. the my 2004 audi a4 vehicles that are the subject of pe08-027 are not affected by the sub-supplier issue that prompted 06v-017 and 07v-375.production of the my 2004 vehicles began four months after the amended production range identified in 07v-375.the fuel pump failures in the my 2004 vehicles have different causes than the defect identified in the prior recall populations and have occurred at much lower frequencies. further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation is closed.the closing of this investigation does not constitute a find by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
FUEL SYSTEM, GASOLINE - DELIVERY
PE08027VOLKSWAGEN OF AMERICA, INC04/14/200808/06/2008ENGINE STALLING - FUEL PUMP FAILURE
 In response to odi's information request for pe08-027, volkswagen ag (vw) stated that it believes that the possible causal or contributory factors of the alleged defect in the subject vehicles could result from excessive accumulation of foreign materials in the fuel filter.in rare cases, the fuel filter could become clogged, which can cause increased pressure on the pump.vw indicated that engine stalls resulting from this condition are rare and would be preceded by symptoms such as reduced engine power, noise or hesitation.odi's analysis of complaint and warranty data determined that the rate of engine stall incidents resulting from fuel pump failure is low at approximately 0.2 percent after three years in service. on january 17, 2006, vw submitted a defect information report to odi concerning a safety recall to address a defect in the fuel pumps of approximately 74,000 model year (my) 2003 volkswagen passat (47,000), audi a4 (20,000) and audi a6 (7,000) vehicles built from september 2002 through march 2003 (nhtsa recall no. 06v-017, vw recall nos. m7 for passat and jl for audi a4 and a6).according to vw, a sub-supplier experienced an unknown change in the material composition of the carbon-brush set used in the electric motor in the fuel pump, which could lead to increased wear of the carbon-brush sets, which in turn can lead to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine.on july 23, 2007, vw expanded the scope of the recall to include vehicles manufactured from august 2002 through april 2003, adding another 34,358 vehicles to the original recall (24,801 volkswagen passat, 7,436 audi a4 and 2,121 audi a6 vehicles).odi assigned recall no. 07v-375 to the amended recall report. the my 2004 audi a4 vehicles that are the subject of pe08-027 are not affected by the sub-supplier issue that prompted 06v-017 and 07v-375.production of the my 2004 vehicles began four months after the amended production range identified in 07v-375.the fuel pump failures in the my 2004 vehicles have different causes than the defect identified in the prior recall populations and have occurred at much lower frequencies. further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation is closed.the closing of this investigation does not constitute a find by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
PE08027VOLKSWAGEN OF AMERICA, INC04/14/200808/06/2008ENGINE STALLING - FUEL PUMP FAILURE
 In response to odi's information request for pe08-027, volkswagen ag (vw) stated that it believes that the possible causal or contributory factors of the alleged defect in the subject vehicles could result from excessive accumulation of foreign materials in the fuel filter.in rare cases, the fuel filter could become clogged, which can cause increased pressure on the pump.vw indicated that engine stalls resulting from this condition are rare and would be preceded by symptoms such as reduced engine power, noise or hesitation.odi's analysis of complaint and warranty data determined that the rate of engine stall incidents resulting from fuel pump failure is low at approximately 0.2 percent after three years in service. on january 17, 2006, vw submitted a defect information report to odi concerning a safety recall to address a defect in the fuel pumps of approximately 74,000 model year (my) 2003 volkswagen passat (47,000), audi a4 (20,000) and audi a6 (7,000) vehicles built from september 2002 through march 2003 (nhtsa recall no. 06v-017, vw recall nos. m7 for passat and jl for audi a4 and a6).according to vw, a sub-supplier experienced an unknown change in the material composition of the carbon-brush set used in the electric motor in the fuel pump, which could lead to increased wear of the carbon-brush sets, which in turn can lead to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine.on july 23, 2007, vw expanded the scope of the recall to include vehicles manufactured from august 2002 through april 2003, adding another 34,358 vehicles to the original recall (24,801 volkswagen passat, 7,436 audi a4 and 2,121 audi a6 vehicles).odi assigned recall no. 07v-375 to the amended recall report. the my 2004 audi a4 vehicles that are the subject of pe08-027 are not affected by the sub-supplier issue that prompted 06v-017 and 07v-375.production of the my 2004 vehicles began four months after the amended production range identified in 07v-375.the fuel pump failures in the my 2004 vehicles have different causes than the defect identified in the prior recall populations and have occurred at much lower frequencies. further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation is closed.the closing of this investigation does not constitute a find by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
04/30/2009494261
 Fuel pump failure on 2004 audi a4. audi had a recall of 2003 model a4 and a6 vehicles for premature fuel pump failures. i experienced a similar problem with my 2004 audi a4. while i caught this issue before a complete failure, this premature failure could result in significant safety issues. *tr
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
04/16/201061000
 Tl*-the contact owns a 2004 audi a4 cabriolet. while the contact was driving approximately 40 mph the vehicle began to jerk and stalled in the middle of the road. the vehicle was towed to the dealer where the technician replaced the fuel pump at the owner expense. the failure and current mileages were 61,000.
01/19/200829000307/17/2003
 Tl*the contact owns a 2004 audi a4 cabriolet. while driving approximately 50 mph, the vehicle hesitated and then shut off. the vehicle was restarted and taken to the dealer, who stated that the fuel pump needed to be replaced. the current mileage is 29,200 and failure mileage was 28,000. updated 03-04-08 *bf the vehicle hesitated at various speeds. after a while, it would just shut down. updated