Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 01V157000 | VOLKSWAGEN OF AMERICA,INC | from 08/14/1997 to 11/15/2000 | V (Vehicle) | 70000 | 05/01/2001 | MFR | VOLKSWAGEN OF AMERICA, INC | 05/03/2001 | 05/18/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. sulfur in fuel interacts with certain additives found in widely available gasoline causing sulfur to become deposited on the contact points of three fuel sending units mounted inside the fuel tank. this could cause the fuel gauge to read full while the fuel tank may not in fact be full or could be empty. | |||||||||||||||
| Consequence Summary | Running out of fuel without warning while the fuel gauge indicates that there is sufficient fuel in the tank lead to safety problems. | |||||||||||||||
| Corrective Summary | Dealers will remove the existing fuel level sending units and replace them with fuel level sending units using a new alloy composed of gold, silver, and a small amount of nickel, which will not chemically react with sulfur. vw/audi will also call back vehicles that were repaired under a previous recall last june in order to install the updated fuel sending units nhtsa 00v137/audi lb). owner notification began may 1, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-866-892-2834. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||||||||||||
| 97V160000 | VOLKSWAGEN OF AMERICA,INC | from 07/01/1997 to 07/31/1997 | V (Vehicle) | 31 | 09/19/1997 | MFR | VOLKSWAGEN OF AMERICA, INC | 09/19/1997 | 09/30/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. during pre-assembly of the fuel tanks, an incorrect filler neck was installed causing the filler neck to not match the fuel cap. | |||||||||||||||
| Consequence Summary | This condition could allow fuel to escape and if an ignition source was present, a fire could occur. | |||||||||||||||
| Corrective Summary | Dealers will replace these filler necks. | |||||||||||||||
| Notes | Owner notification began september 19, 1997.dealers have been issued a stop delivery and owners of vehicles already sold have been contacted by telephone.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-2834. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 99V058000 | VOLKSWAGEN OF AMERICA,INC | from 11/01/1997 to 03/22/1999 | V (Vehicle) | 27964 | 06/08/1999 | ODI | VOLKSWAGEN OF AMERICA, INC | 03/22/1999 | 03/25/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles equipped with quattro drive system which employs a fuel and fuel vapor leak detection system. if the vehicle is refueled shortly after the engine is started, and is kept running while being refueled, the fuel vapor recovery system could produce sufficient back pressure to cause fuel to be ejected after a complete fill-up when the fuel pump nozzle is removed from the filler neck. | |||||||||||||||
| Consequence Summary | In the presence of an ignition source, fuel spray could result in fire or possible personal injury. | |||||||||||||||
| Corrective Summary | Vw is providing a new page for the owner's manual and also requesting owners to make an appointment with their dealers to have a label containing important refueling instructions installed inside of the fuel filler door. dealers will also remove the tire pressure label and replace it with a new label affixed to the fender well at the right rear door. | |||||||||||||||
| Notes | Owner notification began june 8, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-800-822-2834. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | |||||
| 0408 | 09/10/2004 | 10009732 | Long term fuel trim - system too rich. diagnostic trouble code p1123, p1125, p1137 and p1139. *tt | 10/19/2004 | |
| 0001 | 01/07/2000 | 9902 | 610267 | Subject regarding an incorrect fuel reading on fuel gauge (erratic, stuck on full or empty). *tt | 04/24/2000 |
| 0002 | 04/24/2000 | 0001 | 610273 | Revised information for vehicles exhibiting an incorrect fuel gauge reading. *tt | 04/24/2000 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||
| PE04023 | VOLKSWAGEN OF AMERICA, INC | 03/05/2004 | 06/30/2004 | STUCK-OPEN THROTTLE | ||
| Complaints received by odi and audi allege that, in extreme cold weather, the throttle may unexpectedly fail to return to idle when the accelerator pedal is released, making it difficult to stop the vehicle.in march of 2004, audi performed a series of tests to investigate the possible causes of throttle icing.audi concluded that under certain driving conditions - only short distance trips over several weeks where coolant temperature remains below 70 | ||||||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||
| EA04017 | VOLKSWAGEN OF AMERICA, INC | 06/30/2004 | 02/10/2005 | STUCK-OPEN THROTTLE | 04V495000 | |
| Vwoa has recalled approximately 28,300 my 1998-99 a6 vehicles in cold weather states that experienced the highest rate of throttle icing incidents in the subject vehicles (04v-495).the failure rate in the a4 and passat vehicles is much lower than in the recalled vehicles.odi will continue to monitor the experience in the a4 and passat vehicles.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists for the audi a4 or vw passat vehicles.the agency reserves the right to take further action if warranted by a change in circumstances. for further details see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/07/2010 | 163895 | 1 | |
| I am experiencing an issue with my vehicle that was recalled by the factory audi ag but my vehicle was not listed as one of the recalled vehicle. i am afraid of getting stranded due to an improper fuel reading. please address this accordingly, thank you. *tr | |||
| 08/25/2004 | 7000 | 1 | |
| A recall for the fuel sensor was issued. however, this vehicle was not included due to vin. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 08/17/2004 | 1 | ||
| Back pressure develops when refueling with the engine and ignition off. gasoline gushes out onto attendant, car and ground. obviously, there is a risk of injury or death from fire or explosion. this has happened many times , so that we no longer fill our tank, as its not nearly as bad if we fill it only 3/4 full. it will still spray out, but not gush out. this is a serious problem which audi refuses to acknowledge as a defect, even though lives could be at risk. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| Recall 00v137000. consumer has been in constant contact with dealer and manufacturer about recall, and parts were not available.*ak | |||
| O-ring seal of fuel pump has popped off, causing fuel spillage. consumer drove vehicle for 3 miles and parked vehicle, and within that time frame the vehicle lost 5-6 gallons of fuel . fire department were called to the scene and stated the amount of spillage was a serious fire hazard. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 01/09/1999 | 12/01/1997 | ||
| Fuel injection system did not disengage when brakes were applied, engine continued to rev at 1600 to 1800 rpm with brakes fully engaged. | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 05/05/2007 | 7 | 04/28/2007 | |
| I purchased a used 98 audi a6 pn 4/28/07. when i purchased the car, the only issues with the car were this gassy smell inside the car when you turn on the heat, and a smoke coming from the some pipe. my mechanic told me that the breather was cut, and it had to be replaced . after fixing the problem which i had to pay for. the check engine light went on. could not do the inspection because of that problem. a few days later i started while driving i hear this beeping sound. the fuel needle immediately went down to empty, and back up again showing that i had half a tank of gas. i went to check it again. the mechanic could not see anything. so i decided to make an appointment with the dealer. in the mean time, i decided to fill up my gas tank. that's when i realized a gas smell coming from outside the car. took the vehicle to another mechanic on my way home, to find out that my gas tank was leaking because there is a crack and i could not drive the car under such conditions because the car can set on fire while i am driving it. *tr | |||
| 10/13/2005 | 80500 | 1 | |
| (1) purchased auto 10/7/05. pick-up in miami. auto has always been operated in florida climate. drove car to pennsylvania arriving on 10/9/05. on 10/13/05 detected a strong smell of gasoline immediately after refueling and parking in garage. (this was first time car was refueled in pennsylvania and parked in garage). (2) problem diagnosed as a leak in a seam of the plastic gas tank of the audi a6. has caused no injuries as yet. obvious consequence is foul odor and , more importantly, a hazard to the environment and a potential fire hazard. carfax vehicle history shows no record of the car being involved in an accident, not have i experienced one since purchasing. (3) licensed repair shop is currently searching for replacement gas tank and determining the approximate labor cost to replace. *nm | |||
| Recall 00v137000/ fuel sending units. contacted dealer, biener audi of great neck, northern blvd, manhasset, ny, (516)8292834 in june 2000, but deaelr has no parts and could not remedy recall.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 08/06/1998 | 75000 | 1 | 12/01/1997 |
| 1998 audi a6 fuel tank started leaking at the seams. the independent mechanic found no damage to the tank. garage full of gas fumes and fuel was dripping under the car. *ph | |||
| 05/23/2002 | 1 | ||
| Consumer states he could smell a strong smell of gasoline in the garage, a mechanic found a fuel leak due to a split in the return line plastic nipple, this allowed fuel to drip on the exhaust pipe when the tank was more than half filled, the whole fuel tank assembly was replaced. *slc *scc | |||
| 06/01/2000 | 1 | ||
| Consumer received recall 00v137, however consumer is angry that on the letter it states repair would be done by august 7, 2000, consumer finally spoke with someone in december and was notified that parts were at the dealer. *slc | |||
| 1 | |||
| Consumer received repairs on vehicle due to recall 00v137, consumer is requesting reimbursement for rental expenses, now that the recall kit has been installed, the problems are still occurring. *slc | |||
| 1 | |||
| Air pressure builds up inside the gas tank causing gasoline to spray out of the tank onto the consumer, vehicle, and ground, the gas will continue to spray out under pressure after the nozzle is removed from the tank filler neck. *slc | |||
| 1 | |||
| Consumer was unable to have recall 00v-137 for the fuel tank performed due to lack of parts, four months have passed and parts are still not available. nlm | |||
| 1 | |||
| The fuel gauge malfunction indicating full while the tank was empty. yh | |||
| 10/01/1999 | 07/30/1998 | ||
| Fuel gauge misreads the amount of fuel in the vehicle . dealer has been notified. *ak *ml | |||
| Fuel gauge does not register the correct levels of fuel due to defective sensor within the gas tank. please give any further details. *ak | |||
| 01/24/2000 | 0 | ||
| When consumer fills up the fuel tank, fuel gauge won't indicate the amount of fuel. also, vehicle ha s had already two recalls on the tie rods. *ak | |||
| 01/26/1999 | 3 | 08/01/1998 | |
| Automobile has run out of gas on 3 separate occasions with fuel gauge displaying anywhere from 1/4 to 3/4 level. additionally, computer shows anywhere from 70 to 280 miles left until empty. i have been left stranded on the highway on these occasions - twice having to walk to the nearest gas station in terrible weather, once a tow service halped me on the taconic state parkway. audi replaced all 3 sending units on jan 26, 1999 and october 15, 1999. fuel gauge/sending units have again malfunctioned- i.e. after driving 300 miles on 1 tank of gas, gauge at the 3/4 full level, computer shows 375 miles to empty- an even greater number than previously shown. contacted both dealership(new country audi) and audi of america inc. i was advised that they are aware of the problem, 3 out of 5 audi a6's have the problem and they do not know when the parts necessary to fix the problem will be available. *ak | |||
| 12/15/1999 | |||
| Fuel gauge does not register the correct amount of fuel, causing the driver to think that there is fuel in the gas tank when, in reality, the tank is empty. this problem could cause a crash because the vehicle just bucks and dies without warning. vehicle was towed to a audi dealer for repairs. a fuel sending unit has been ordered. audi is aware of the problem.repair has been made. *ak | |||
| 12/07/1999 | 10/01/1998 | ||
| I think when audi has recalls, they should have parts at dealers, currently dealers are unable to implement recalls that are several months old. in addition, the fuel guages are inaccurate and they've yet to issue a recall and provide appropriate parts to dealers for repairs | |||
| 06/06/1999 | |||
| Becasue the fuel indicator needle does not register the correct amount of fuel, the vehicle ran out of fuel. owner had the same problem in december of 1998. the problem has not been corrected. the part to correct this problem is being redesigned. *ak | |||
| 05/12/1999 | |||
| Fuel gauge doesn't work, and the consumer can't determine how much fuel is in vehicle. dealer can't determine the cause of the problem. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 09/01/1998 | |||
| Back pressure develops while refueling, with the engine and ignition off, resulting in fuel being ejected from filler neck. this can and does result in significant fuel spillage with significant risk of injury or death from fire or explosion. this occurs erratically at pumps with a vapor recovery system. audi has already had a recall for this problem (campaign number: 99v058000, date: 3/22/99) which instructs owners to refuel with the engine off and has added an updated label on the fuel filler door and new instructions in the owner's manual. this is inadequate as this back pressure develops when the engine and ignition are off. i have never refueled with the engine on. this has happened to me multiple times and to date audi has no solution. my current vehicle is in fact a replacement for a similar vehicle (vin : wauba24b6wn083231) with the same problem that i purchased in january 1998. i am once again asking audi to take back my current vehicle as i feel that it is too dangerous to operate. | |||
| 2 | |||
| While trying to fill gas tank, gasoline shoots out of the filler neck, repair attempt failed. mjs | |||
| 06/17/1999 | 3 | ||
| On three occasions fuel was ejected, causing failure, prior to recall notice (99v-059). *yc | |||
| Mr. lewy, who owns gas station, reported that when trying to refuel, after approximately 2 gallons are pumped into vehicle, fuel spits back with great force, expelling large gush of gasoline. vehicle owned by hoffman motors. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| 3 | 02/12/1998 | ||
| Fuel tank sensors failed. mjs | |||
| FUEL SYSTEM, OTHER | |||
| Consumer contacted dealer regarding recall number 00v137000. dealer has indicated that parts were not available to take care of the faulty gas gauge which indicated inaccurate fuel reading. this caused vehicle to run out of fuel without warning. problem has occurred prior to receiving the recall notice. please provide any further details. *ak | |||
| Gas gauge is indictating that fuel was available, but there was no gas in tank due to defective fuel tank sender, causing consumer to get stranded. manufacturer was aware that this was a widepsread defect. but, refused to issue a recall .tsb has been issued . dealer will replace sender with a new redesigned part. but part is on backorder. *ak | |||
| 01/26/1999 | 3 | 08/01/1998 | |
| Automobile has run out of gas on 3 separate occasions with fuel gauge displaying anywhere from 1/4 to 3/4 level. additionally, computer shows anywhere from 70 to 280 miles left until empty. i have been left stranded on the highway on these occasions - twice having to walk to the nearest gas station in terrible weather, once a tow service halped me on the taconic state parkway. audi replaced all 3 sending units on jan 26, 1999 and october 15, 1999. fuel gauge/sending units have again malfunctioned- i.e. after driving 300 miles on 1 tank of gas, gauge at the 3/4 full level, computer shows 375 miles to empty- an even greater number than previously shown. contacted both dealership(new country audi) and audi of america inc. i was advised that they are aware of the problem, 3 out of 5 audi a6's have the problem and they do not know when the parts necessary to fix the problem will be available. *ak | |||
| FUEL SYSTEM, OTHER - DELIVERY | |||
| 01/12/2004 | 72000 | 01/07/2003 | |
| I own a 1998 audi a6 quattro (2.8 liter engine). last winter during a cold spell some part in the pcv valve froze suddenly while driving. this caused the throttle to be stuck at about 4,000 rpm and the car turned into a rocket. fortunately, i could bring the car to a stop and nobody was hurt. it was quite an experience though, especially since the roads were snowy and icy that day. when i brought the car to the audi dealer i was told that it may take a week because we are swamped with many other audi a6, all with the same problem. i was told that this is some sort of design flaw with this particular model/engine, and that this will happen again in very cold weather. in april i found a short article in der spiegel (the german equivalent to newsweek or time magazines), reporting that nhtsa took 16 audi a6 in to test for exactly this problem. what is your advice to customers? can you force audi to do something about it, since this appears to be a major safety issue? kindest regards and thank you in advance, hagen blaszyk, md | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 11/03/2003 | 28000 | 1 | 11/01/2002 |
| Vehicle ran out of gas - gauge showed 3/4 tank. vehicle has had the gas gauge recall performed on it.*ak | |||
| Gas gauge is indictating that fuel was available, but there was no gas in tank due to defective fuel tank sender, causing consumer to get stranded. manufacturer was aware that this was a widepsread defect. but, refused to issue a recall .tsb has been issued . dealer will replace sender with a new redesigned part. but part is on backorder. *ak | |||
| 11/26/1998 | 1 | 01/22/1998 | |
| Fuel sender failed. yh | |||