Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 01V157000 | VOLKSWAGEN OF AMERICA,INC | from 08/14/1997 to 11/15/2000 | V (Vehicle) | 70000 | 05/01/2001 | MFR | VOLKSWAGEN OF AMERICA, INC | 05/03/2001 | 05/18/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. sulfur in fuel interacts with certain additives found in widely available gasoline causing sulfur to become deposited on the contact points of three fuel sending units mounted inside the fuel tank. this could cause the fuel gauge to read full while the fuel tank may not in fact be full or could be empty. | |||||||||||||||
| Consequence Summary | Running out of fuel without warning while the fuel gauge indicates that there is sufficient fuel in the tank lead to safety problems. | |||||||||||||||
| Corrective Summary | Dealers will remove the existing fuel level sending units and replace them with fuel level sending units using a new alloy composed of gold, silver, and a small amount of nickel, which will not chemically react with sulfur. vw/audi will also call back vehicles that were repaired under a previous recall last june in order to install the updated fuel sending units nhtsa 00v137/audi lb). owner notification began may 1, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-866-892-2834. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||||||||||||
| 99V058000 | VOLKSWAGEN OF AMERICA,INC | from 11/01/1997 to 03/22/1999 | V (Vehicle) | 27964 | 06/08/1999 | ODI | VOLKSWAGEN OF AMERICA, INC | 03/22/1999 | 03/25/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles equipped with quattro drive system which employs a fuel and fuel vapor leak detection system. if the vehicle is refueled shortly after the engine is started, and is kept running while being refueled, the fuel vapor recovery system could produce sufficient back pressure to cause fuel to be ejected after a complete fill-up when the fuel pump nozzle is removed from the filler neck. | |||||||||||||||
| Consequence Summary | In the presence of an ignition source, fuel spray could result in fire or possible personal injury. | |||||||||||||||
| Corrective Summary | Vw is providing a new page for the owner's manual and also requesting owners to make an appointment with their dealers to have a label containing important refueling instructions installed inside of the fuel filler door. dealers will also remove the tire pressure label and replace it with a new label affixed to the fender well at the right rear door. | |||||||||||||||
| Notes | Owner notification began june 8, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-800-822-2834. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | |||||
| 0408 | 09/10/2004 | 10009732 | Long term fuel trim - system too rich. diagnostic trouble code p1123, p1125, p1137 and p1139. *tt | 10/19/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||
| PE04023 | VOLKSWAGEN OF AMERICA, INC | 03/05/2004 | 06/30/2004 | STUCK-OPEN THROTTLE | ||
| Complaints received by odi and audi allege that, in extreme cold weather, the throttle may unexpectedly fail to return to idle when the accelerator pedal is released, making it difficult to stop the vehicle.in march of 2004, audi performed a series of tests to investigate the possible causes of throttle icing.audi concluded that under certain driving conditions - only short distance trips over several weeks where coolant temperature remains below 70 | ||||||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||
| EA04017 | VOLKSWAGEN OF AMERICA, INC | 06/30/2004 | 02/10/2005 | STUCK-OPEN THROTTLE | 04V495000 | |
| Vwoa has recalled approximately 28,300 my 1998-99 a6 vehicles in cold weather states that experienced the highest rate of throttle icing incidents in the subject vehicles (04v-495).the failure rate in the a4 and passat vehicles is much lower than in the recalled vehicles.odi will continue to monitor the experience in the a4 and passat vehicles.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists for the audi a4 or vw passat vehicles.the agency reserves the right to take further action if warranted by a change in circumstances. for further details see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/09/2004 | 84000 | ||
| I have recently experience the exact same sudden acceleration with my audi a6 quattro. the temperature outdoors was very cold and i was traveling up a hill when the car kept accelerating on its own. while applying pressure to the brakes the car continued to accelerate. luckily i was able to pull the car off the road and shifted into park. upon placing the car in park the tachometer red lined. after taking it to the garage the technician determined he could not find anything wrong the automobile. the following week my husband drove the car and experienced the exact same thing. again our car is in the garage and the technicians are trying to determine a cause. to date, they have been unsuccessful in finding the problem. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 02/14/2003 | 48000 | 1 | 12/13/2002 |
| Vehicle fully accelerated on it own, resulting in very high speeds in traffic and on downhill drive. very difficult to stop vehicle when careening down steep hill toward an intersection. reportedly can happen in cold weather at any time. dangerous!! | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 11/01/1999 | 05/01/1999 | ||
| Gas level indicated 1/4 tank when engine stalled. fuel sender is defective. audi has no replacement. *ak | |||
| 04/25/2000 | 0 | 06/30/1999 | |
| Consumer has been having problems with fuel sending unit and fuel gauge. it shows tank is full when there is no fuel in tank. but dealer doesn't have the parts to repair the problem, they are currently on backorder. *ak | |||
| Due to a defective fuel sending unit , fuel gauge was indictating about 1/3 of fuel in tank. but apparently there wasn't any fuel,causing vehicle to stall. sending unit has been on back order since july 1999. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 02/07/2004 | 59200 | 1 | 12/20/2003 |
| Fuel leak from supply fuel line in an 1999 audi a6 during very cold weather. when temperatures drop below 15-20 f the crimped end of the fuel supply line leaks fuel, which creates an intense fuel smell in the cabin, but only if not moving at high speeds. the fuel leaking from the hose travels towards the back of the engine and eventually drips onto the exhaust manifold creating intense smoke. apparently the cold line intensified by super cooled gas streaming through it causes the metal part of the line to contract at a sufficient rate as to allow fuel to leak out. when the fule line warms up, the leaking stops. dealer could not replicate the problem because the ambient temperature was 40f at the time of testing and hence refused to aknowledge the problem. subsequently the problem re-occured and i took several close-up pictures showing the leak and the ambient temperature. i can make the pictures available upon request. this is very dangerous condition that can go undetected at high speeds (high airflow dissipitates the smell) and/or if cabin air gets recirculated.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 01/23/2003 | 1 | ||
| Engine malfunction. *mr the consumers wife was driving the vehicle when it suddenly began to race, she was unable to stop the vehicle. the consumer ran stop signs and an intersection until she finally turned the vehicle off. the vehicle continued to race, and due to the level of racing, the crankcase seal blew out which caused oil to flow. the dealer advised the consumer the problem was due to a stuck fuel injector. scc *jb | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 09/01/2004 | 1 | ||
| Vehicle was recalled for a faulty fuel gauge. about four years later the gauge had stopped providing accurate fuel readings. *nm *sc *jb | |||
| 09/01/1999 | |||
| When pumping vehicle with gas it will spill out of vehicle when it is supposed to stop once it's full. this has happend at two different gas stations.ak | |||
| 05/09/2001 | 2 | 08/01/1999 | |
| Fuel sending unit was replaced via recall in dec 2000 and the exact same thing is happening again. audi's recall did not fix the problem. the fuel gauge can read anywhere between full and empty regardless of the fuel quantity in the tank. | |||
| 10/01/1999 | 6 | 09/01/2000 | |
| Recall 00v137 was completed, however 4 months later the fuel sending units failed again, the vehicle has had 6 attempts to correct the problem, the consumer ran out of gas once on a freeway because of the faulty fuel gauge. *slc | |||
| 3 | |||
| Consumer is not able to have the recall (00v-137) performed due to lack of parts, consumer has stalled on the highway due to defective fuel tank assembly system. *mjs | |||
| 12/23/1999 | 2 | 11/17/1998 | |
| Vehicle runs out of fuel due to fuel guage's wrong reading of amount of gas in the tank. dealer has been notified. *ak | |||
| 12/15/1999 | 1 | 10/24/1998 | |
| Fuel tank sensor is inoperative. yh | |||
| 04/25/2000 | 0 | 06/30/1999 | |
| Consumer has been having problems with fuel sending unit and fuel gauge. it shows tank is full when there is no fuel in tank. but dealer doesn't have the parts to repair the problem, they are currently on backorder. *ak | |||
| 12/15/1999 | 76 | 10/01/1998 | |
| The fuel tank sensor is a widespread failure. audi has provided no notification to anyone of this dangerous safety defect in its cars and has been unable to repair either defect in 76 days. *ak | |||
| 11/18/1998 | |||
| Since purchase of vehicle has noticed fuel gauge not working properly. it reads full even when tank is empty. contacted dealer and manufacturer, and they are not able to get the part. *ak | |||
| 01/11/2000 | 10 | 09/01/1999 | |
| Gas fumes leak around tank electical conections; check engine light on. still not repaired. | |||
| 10/10/1999 | |||
| Fuel gauge does not register the correct amount of fuel, causing the driver to think more fuel is in the tank when, in reality, the tank is empty. problem was reported to the dealership. dealer stated that the unit is being redesigned and that a new unit would be installed in vehicle. please provide any further information. *ak | |||
| 12/15/1998 | 3 | 11/15/1998 | |
| Fuel gauge misreads the amount of fuel in the vehicle. dealer has inspected the vehicle. manufacturer will be notified. *ak | |||
| Fuel level sending unit inaccurately reads the amount of fuel in the vehicle. dealer and manufacturer have been notified. *ak | |||
| The fuel gauge indicator is inoperable. dealer has been notified. *ak | |||
| 08/25/1999 | 02/01/1999 | ||
| Gas guage red half full when tank empty. car lost power when it ran out of gas on a remote section of highway causing an unsafe condition. manufacturer aparantly was aware of defects in the electrical unit in the gas tank caused by fuel additives in the us. notice should have been given to owners, even if no recall was planned as the units seem to fail intermitently. company appears to be trying to ignore a problem they could fix with one mailing to its customers... | |||
| 1 | 07/01/1998 | ||
| Gas tank sensors failed, unable to determine gas volume. mjs | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| 06/20/2000 | |||
| Recall 00v137000/fuel sending unit: on above incident date recall repairs were done by davis strong peugot, audi; in salt lake city, ut; phone # 801/531-9900. currently, problem reoccurred. consumer believed problem was a repair failure or defective part. seeking nhtsa help in this matter.*ak | |||
| 1 | |||
| Gasoline sensor failed causing the low fuel alarm to go off. nlm | |||
| FUEL SYSTEM, OTHER | |||
| 01/27/2003 | 49000 | 0 | 12/17/2002 |
| Car accelerate on it's own. about 15 minutes into trip, started to feel the car accelerating on it's own. when i let go of the accelerator, rpm did not drop. double check the cruise control, turn it on and off makes no difference. pull off road, put in neutral to stop, race to 4k rpm. restart car, still @4k. stopped for 5 minutes, restart, back to normal. an accident waiting to happen! | |||
| 01/19/2003 | 116501 | 12/30/1998 | |
| On january 19, returning home from a family trip, the throttle on our 1999 a6 stuck open at 65mph. i was trapped in the left lane of a 4 lane highway with no shoulder to pull onto due to heavy snow accumulation. i had stand on the brakes as hard as i could to avoid smashing into the vehicles ahead of me that started to slow down for an upcoming speed zone. i overheated my brakes almost to the point of failure in order to pull into the right lane and make a quick exit where i turned off the key. my brakes smoked and smelled for about 15 minutes in zero temperatures. after letting it sit for a while i tried to start it again and it immediately redlined. we were eventually able to restart and drive the car home at a very slow and cautious pace using back roads. this was a terrifying and very dangerous, life threatening situation for my self and my family. four days after the repair at john holtz audi the throttle again froze when my wife had to slow for a stopping school bus. the exact same symptoms occured. i am a member of the audi quatro club. through my exposure to many other audi owners i have learned that this problem is fairly common in very cold weather and the audi solution of cleaning the throttle body does not prevent the problem from recurring. the authorized audi mechanic who worked on my car in rochester used to work in vermont. he told me that the problem was often seen there, but infrequent in rochester, ny. he was relcuctant to discuss the situation extensively, saying i have too many years in. a friend of mine is an aftermarket audi specialist who has documented this problem repeatedly. art mayhew can be reached at 315 429 9902 the audi customer relations referral # is 030031445 | |||
| 11/01/1999 | 05/01/1999 | ||
| Gas level indicated 1/4 tank when engine stalled. fuel sender is defective. audi has no replacement. *ak | |||
| 1 | |||
| The fuel gauge does not accurately indicate the amount of fuel in the tank. nlm | |||
| Due to a defective fuel sending unit , fuel gauge was indictating about 1/3 of fuel in tank. but apparently there wasn't any fuel,causing vehicle to stall. sending unit has been on back order since july 1999. *ak | |||
| 01/12/1999 | 4 | 01/01/1999 | |
| A malfunctioned gas gauge. consumer was unable to get it repaired or replaced. dealer/mfr notified. *ak.et. | |||
| 02/01/1999 | |||
| Gas gauge is inaccurate, vehicle runs out of gas. fuel gauge registers at least a quarter tank more of gas than there is in tank. audi is totally aware of the problem. vehicle has been in for service three times. dealer is not able to fix the problem. *ak *ml | |||
| 04/19/1999 | 2 | 02/01/1999 | |
| This, and apparently most, audi a6 vehicles do not have functioning gas guages. as a result the driver does not know when the vehicle will run out of gas. i have run this vehicle out of gas 5 time since the problem began, the last at 65 mph in the fast lane of ca 101 freeway. the sudden vehicle slowdown almost caused a multi-car, high speed accident. audi has repeatedly attempted to fix the problem but after 8 months, report that they do not have a fix available. *ak | |||
| 11/15/1999 | |||
| Gas gauge malfunctioned, causing the fuel gauge to read half full, and the vehicle stalled unexpectedly due to no gas in the vehicle. presently, the fuel gauge reads full tank at all time. also, a recall has been issued for the brake booster for which the dealer has not received parts since 3 months ago. this may cause extended stopping distance, and result in a crash in below 0 degree weather. please provide further information. *ak | |||
| The gas guage reads that there is more fuel in the vehicle than there actually is. dealer replaced gas sensor, and problem still exists. *ak | |||
| Fuel gauge gives wrong reading, when tank is it indicates that tank is on empty . dealer has been contacted. please provide further information. *ak | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 10/27/2004 | 122000 | 2 | 12/10/2002 |
| Consumer received one of several recall notifications from the manufacturer, and took the vehicle to the dealer, who wanted for consumer to leave a credit card'; return true; onmouseout=window.status=''; return true;>credit card'; return true; onmouseout=window.status=''; return true;>credit card'; return true; onmouseout=window.status=''; return true;>credit card and then they will repair all defects, even those not related to the recall, and charge consumer additional expenses not in conjunction with the recall. *ak recall campaign nhtsa campaign id number : 01v157000 consequence: running out of fuel without warning while the fuel gauge indicates that there is sufficient fuel in the tank lead to safety problems. vehicle abs light was on. *tc | |||
| 05/09/2001 | 2 | 08/01/1999 | |
| Fuel sending unit was replaced via recall in dec 2000 and the exact same thing is happening again. audi's recall did not fix the problem. the fuel gauge can read anywhere between full and empty regardless of the fuel quantity in the tank. | |||
| 12/27/2000 | 5 | 09/01/1999 | |
| The number of attempts to fix this issue will be six times. audi has replaced the fuel sending units after the recall. the problem still exists. audi has not fix the issue yet. i will be pursuing full remedy mandated by the lemon laws. audi should be held accountable in not fixing the problem and also stating they did have fuel sending that would of resove the problem while in fact they did not. *ak | |||
| 1 | |||
| The fuel sending unit sensor became corroded causing the fuel gauge to read 1/4 of a tank when it was really empty resulting in the driver running out of gas. nlm | |||