Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
04V495000VOLKSWAGEN OF AMERICA, INCfrom 08/01/1997 to 07/31/1999V (Vehicle)2830010/29/2004ODIVOLKSWAGEN OF AMERICA, INC10/12/200410/19/2004
Defect SummaryOn certain passenger vehicles equipped with 2.8l, v6 5-valve engines, and automatic transmissions, while driving during extremely low ambient temperatures the throttle may freeze in an open position due to ice accumulating in the throttle body.
Consequence SummaryIf this occurs, the vehicle may fail to reduce speed when the driver lifts his/her foot from the gas pedal. this loss of vehicle control could result in a crash without warning.
Corrective SummaryAudi will install a replacement throttle body kit free of charge. the recall began on october 29, 2004. owners may contact audi at 1-800-822-2834. owners of vehicles which are not registered in the cold-weather states of alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, montana, nebraska, nevada, new hampshire, new jersey, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, vermont, washington, wisconsin, and wyoming, will be notified of a service action, under which they will be provided the free remedy upon request.
NotesVw/audi recall nos. jb/jg.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
040411/09/200410011572Throttle body replacement kit installation. *tc01/27/2005
040311/02/200410011571Throttle body replacement kit installation. *tc01/27/2005

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL
PE04023VOLKSWAGEN OF AMERICA, INC03/05/200406/30/2004STUCK-OPEN THROTTLE
 Complaints received by odi and audi allege that, in extreme cold weather, the throttle may unexpectedly fail to return to idle when the accelerator pedal is released, making it difficult to stop the vehicle.in march of 2004, audi performed a series of tests to investigate the possible causes of throttle icing.audi concluded that under certain driving conditions - only short distance trips over several weeks where coolant temperature remains below 70
VEHICLE SPEED CONTROL - CABLES
PE04023VOLKSWAGEN OF AMERICA, INC03/05/200406/30/2004STUCK-OPEN THROTTLE
 Complaints received by odi and audi allege that, in extreme cold weather, the throttle may unexpectedly fail to return to idle when the accelerator pedal is released, making it difficult to stop the vehicle.in march of 2004, audi performed a series of tests to investigate the possible causes of throttle icing.audi concluded that under certain driving conditions - only short distance trips over several weeks where coolant temperature remains below 70
VEHICLE SPEED CONTROL - LINKAGES
PE99001VOLKSWAGEN OF AMERICA, INC01/01/199903/24/1999FUEL EXPULSION99V058000
 Complaint alleges that when attempting to refuel the vehicle, with a balance type refueling nozzle system, the fuel spits back violently from the fuel fill pipe
PE04023VOLKSWAGEN OF AMERICA, INC03/05/200406/30/2004STUCK-OPEN THROTTLE
 Complaints received by odi and audi allege that, in extreme cold weather, the throttle may unexpectedly fail to return to idle when the accelerator pedal is released, making it difficult to stop the vehicle.in march of 2004, audi performed a series of tests to investigate the possible causes of throttle icing.audi concluded that under certain driving conditions - only short distance trips over several weeks where coolant temperature remains below 70

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
04/22/2011184700
 1999 audi a6 quattro suddenly accelerated. i was pulling into a parking slot at maybe 5 mph, my foot was lightly pressing on the brake pedal, as i was nearly in the parking stall. the engine was at idle speed. as i coasted into the parking stall with my foot on the brake pedal the engine suddenly and without any prior warning revved up to above 3000 rpm. the car lurched forward hitting the parking curb directly in front of me. i immediately applied more pressure to the brake pedal to keep the car from jumping over the curb, and shifted the gear selector into n. the engine then revved even higher, at which point i turned off the key. with the key off, i moved the gear selector to p, and restarted the engine. the vehicle then ran idled at normal speed, and drove normally to my home about 1/4 mile away. i'm afraid to drive the vehicle. this is the second time this has happened; the first time it happened was as i was coasting to a stop at a red traffic light. again my foot was on the brake and the engine was returning to idle speed. as i approached the intersection the engine revved causing me to coast through the intersection before being able to bring the vehicle to a full stop, again by applying strong breaking force. i then put the transmission in n and the engine revved higher, so i switched off the key. thankfully the other vehicles had already cleared the intersection and there was no collision. when i restarted the vehicle, it idled and drove as normal again. the outside temperature was above 45 degrees fahrenheit and the pavement was dry in both cases.
11/20/2010110000
 On the morning of november 20, 2010, i was pulling in to a parking space at the local library, approximately 10 minutes from my home. as i was making the turn to pull into the parking space, i heard the engine rev, and the car accelerated as though the cruise control had kicked in and my brake would not stop the car. rather than hit a car that was parked in front of my parking space, i turned the vehicle to go up a curb and hit a tree. once the tree stopped the car, i was able to put the car in reverse, back down off the curb, put the car in park, and pull out the key. oil was pouring out of the vehicle and it had to be towed to my home, was examined by my insurance company, and was written off as a total loss.
02/08/2007
 Tl*- the contact stated that the 1999 audi a6 quattro had problems with acceleration. the vehicle accelerated on 02/05/07. the contact's wife was driving at 65 mph when the vehicle accelerated on its own. the contact stated the only way the vehicle stopped was to push the brake pedal with both feet. the contact called the dealership and had an appointment set up for today 02/12/07. it happened again on 02/09/07. while driving the vehicle, and she was at a complete stop made a right turn and slowly accelerated to 45 mph. the road surface was completely dry, the vehicle accelerated unexpectedly. the gas pedal went to the floor by itself without her pushing it to the floor. the driver applied the brakes with the right foot and the vehicle didn't stop. then tried to pull the accelerator pedal up with the oe to stop the acceleration. she tried to pull the vehicle over to the side of the road, but the vehicle didn't decrease in speed. while trying to get the vehicle to come to a stop she then hit a tree. she hit the tree off the center of the front of the vehicle, and airbag didn't deploy, but the seat belt did restrain her. the contacts wife sustained neck and sternum injuries. and was taken to the hospital by an ambulance. there was a police report. the current mileage was 14000.*ak
01/21/200594000204/12/1999
 I was traveling on pa route 476 southbound approximately 8:30 pm, maintaining a constant speed of approximately 65 mph. the thermometer in my car reported an ambient exterior temperature of between 4 and 8
07/17/20041
 When stopped at a traffic light, the vehicle surged forward. the consumer was able to control the vehicle and pulled off the road. the consumer will contact the dealer about this issue. please provide any further details. *jb
01/01/200360000108/01/2002
 Throttle stuck. it happened during sub zero weather while consumer was driving about 70 mph on a highway. consumer had to use both feet on the brakes to pull over. when consumer put vehicle in park it red lined. consumer shut vehicle off , and turned it back on without any problems. then, dealer looked it over, and said they couldn't find any problems with the vehicle. *ak *nm
3
 Vehicle accelerated three times in below zero degree weather. *ph *sc *jb
03/16/200467000002/14/2003
 On a below zero day the throttle on my 1999 audi a6 quattro was fully engaged after lifting off the pedal. car was stopped only killing the engine via the ignition. vehicle was restarted and problem continued. after jostling the pedal and restarting vehicle was fine. *nm
02/06/200475900109/10/2002
 The throttle stuck on my '99 audi a6 2.8 quattro at 70 mph on interstate i-65 in indianapolis, in. it took both feet on the brake to stop the vehicle and still almost hit someone in the rear (scary). i put the car in park, it red-lined and i turned off the ignition. when i restarted the car the throttle had reset. fortunately my wife was not driving. *jb
02/02/20042
 Consumer stated car just took off at a high rate of speed, and it almost hit another car, and son was nearly killed. it was hard to believe until consumer drove the car 3 weeks ago in temperature of 12 degrees. consumer was pulling off the northway onto route headed west when the car just took off by itself. consumer checked cruise control to see if it was on, it was not on. *ak *nm
01/10/2004665300111/20/2002
 When the temperature drops below zero, the car accelerates even after you take your foot off the gas pedal. it happened several times last winter and again during this last cold spell in january. we were lucky to be able to get the car off the road and stopped. downshifting and heavy braking almost didn't get it stopped. the car went to the shop again for a bandaid fix but i was told by the dealership that sometimes this particular car just does that. i was charged $130.00 for them to clean the throttle body and told that i should remove the air filter and clean the housing myself occasionally. this is absolutely unacceptable. *jb
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
03/01/20041
 In early march 2004 mr groza was driving in cleavland, ohio on the highway doing about 65 mph. when he took foot off the accelerator pedal vehicle would not slow down. mr groza said the vehicle actually accelerated. mr groza was able to stop the vehicle with great difficulty by hitting the brakes as hard as possible, and putting the transmission in neutral. the engine went to redline. mr groza pulled to the side of the road and turned off the engine. on march 16, a few days after the incident mr. groza took the vehicle to dealer, and dealer could find anything wrong with the car.*ak
1
 While accelerating from a stopped position vehicle accelerated more than the driver depressed the accelerator pedal. this occurred without warning, catching the driver off guard. *ak
01/20/20041
 While driving gas pedal stuck at 61 mph. consumer had to pull out of the road, and turn off the engine. *ak
650002
 Throttle sticks when driving in cool temperatures. when this occurs vehicle accelerates at a high speed. vehicle has to be turned off to solve the problem. *ak
02/14/200348000112/13/2002
 Vehicle fully accelerated on it own, resulting in very high speeds in traffic and on downhill drive. very difficult to stop vehicle when careening down steep hill toward an intersection. reportedly can happen in cold weather at any time. dangerous!!
01/19/20031160002
 The accelerator froze in full throttle position, the throttle body was cleaned, however the problem recurred.*jb
 Acceleration pedal stuck, causing loss of control. please provide any additional information.*ak
VEHICLE SPEED CONTROL - CABLES
05/16/2004516212
 Consumer's wife had a bad experience last month with the cruise control. she had the cruise set at 75 mph and hit the brakes to turn off the cruise control, but vehicle did not respond. she turned off the switch on the steering column, and that did not stop the cruise control. she put both feet on the brakes and tried to stop vehicle, but the engine continued to run. fortunately, consumer was able to power brake the vehicle, and bring it over to the shoulder of the highway. then, brought the speed down enough to slam the transmission into park, and abruptly stop the vehicle's motion. all four wheels were smoking, and she turned the vehicle off. she called the maplewood audi dealer, where consumer had the car in for full service and scheduled a checkup. vehicle was towed to the dealer, and kept for diagnostic investigation by the technician. when the technician turned the vehicle on engine revved and rpms went back up. the service department pulled the throttle cable from vehicle. and discovered cracks in the housing of the cable. but were not certain that this was the problem. it was technician's guess. consumer's wife questioned this because of the cruise control which was not cable related. *ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
01/01/2001250003003/03/2000
 For the past several winters, my 1999 audi a6 2.8 quattro has had a failure in its cruise control mechanism. when ever it gets cold the cruise control often does not engage, and if it is really cold it may disengage after running for awhile even on level pavement (i.e. not undo engine strain-normal for disengagement). the major problem lies in that, at least twice, even though the cruise control has not been made to engage on prior attempts, it has engaged latter on its own, without prompting, bringing the car up to speed. case in point: one time when coming into a residential area, it suddenly engaged, and started to try and come up to highway speeds. the dealership has tried several attempts to rectify this fault, but has been unable to find a solution. i have even offered to drive my car up to their national headquarters for their engineers to look at. now audi usa, will do no more toward this effort, in what i consider a serious and possible dangerous matter. *jb
05/16/2004516212
 Consumer's wife had a bad experience last month with the cruise control. she had the cruise set at 75 mph and hit the brakes to turn off the cruise control, but vehicle did not respond. she turned off the switch on the steering column, and that did not stop the cruise control. she put both feet on the brakes and tried to stop vehicle, but the engine continued to run. fortunately, consumer was able to power brake the vehicle, and bring it over to the shoulder of the highway. then, brought the speed down enough to slam the transmission into park, and abruptly stop the vehicle's motion. all four wheels were smoking, and she turned the vehicle off. she called the maplewood audi dealer, where consumer had the car in for full service and scheduled a checkup. vehicle was towed to the dealer, and kept for diagnostic investigation by the technician. when the technician turned the vehicle on engine revved and rpms went back up. the service department pulled the throttle cable from vehicle. and discovered cracks in the housing of the cable. but were not certain that this was the problem. it was technician's guess. consumer's wife questioned this because of the cruise control which was not cable related. *ak