Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
04V133000VOLKSWAGEN OF AMERICA, INCfrom 08/14/1997 to 02/12/2004V (Vehicle)17286607/26/2004ODIVOLKSWAGEN OF AMERICA, INC03/18/200403/22/2004
Defect SummaryOn certain passenger vehicles, if a driver's knees push against the knee bolster (crash element) located under the dashboard, it can contact the headlight switch wiring harness, and an electrical short could occur.
Consequence SummaryA fire could originate in the left dashboard area.
Corrective SummaryDealers will install a protective covering on the knee bolster (crash element). in addition, the wiring harness as well as the felt protector on the left side of the dashboard carrier will be checked, and replaced if necessary. the recall began on july 26, 2004. owners should contact audi at 1-800-822-2834.
NotesCustomers can also contact the national highway traffic safety administration
06V198000VOLKSWAGEN OF AMERICA, INCfrom 08/01/1997 to 05/31/2000V (Vehicle)7051212/16/2006ODIVOLKSWAGEN OF AMERICA, INC06/05/200606/07/2006
Defect SummaryOn certain passenger vehicles equipped with halogen low beam headlights, certain connector pins in the headlight switch connector come into contact with each other causing a short circuit. note: vehicles with xenon low beam headlights are not affected because the circuit in these vehicles contains a fuse, which precludes excessive current flow in the case of a short circuit. audi s6 and s6 avant vehicles are all equipped with xenon low beam headlights and, therefore, are not longer affected by this recall.
Consequence SummaryThis condition could lead to overheating or fire.
Corrective SummaryDealers will reroute the wiring harness by installing a jumper wiring harness. the recall began on december 16, 2006. owners may contact audi at 1-800-822-2834.
NotesVolkswagen (audi) recall no. jn.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
040111/15/200410011565Malfunction indicator light on with dtc (diagnostic trouble code) p0422 and/ or p0432 stored in dtc memory . *tc01/26/2005

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
RQ06003VOLKSWAGEN OF AMERICA, INC02/27/200607/20/2006DRIVER'S SIDE DASH FIRE06V198000
 Volkswagen of america, inc. (voa) conducted a safety recall (nhtsa recall number 04v133) to add a plastic cover to the top section of the knee bolster crossmember to prevent contact with the headlight switch wiring harness.the scope of the original recall covered model years 1998 through 2004 with vehicle production dates of august 1997 through december 2004.the office of defects investigation has received nine complaints alleging that after having the recall remedy performed, a fire started in the driver's side dashboard area.voa reports that if the plastic cover is not installed properly by the dealers, the headlight switch wiring harness could continue to contact the crossmember, resulting in a short and/or fire in the driver's side dashboard area.voa will conduct a new safety recall to add an additional (and larger) cover over both the knee bolster crossmember and the plastic cover assembly installed in the first recall.all of the nhtsa complaints and all but 3 voa claims are for my 1998 through my 2000.voa reports that beginning in my 2001, audi extended the time for the deburring process of the crossmember.voa was not able to verify the cause of fire in the my 2001 and later vehicles due to either extensive fire damage or other reason.the rate of fire occurrence is significantly less for the my 2001 and later vehicles. the recall covers model years 1998 through 2000 with vehicle production dates of august 1997 through may 2000.voa will recall 66358 my 1998-2000 audi a6, a6 avant, s6, and s6 avant vehicles.odi is aware of a total of 59 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 06v-198.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE04V133000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
PE03035VOLKSWAGEN OF AMERICA, INC07/25/200311/25/2003DRIVERS SIDE DASHBOARD FIRE
 Of the 22 total complaints, 11 were received for the 1999 model year and 11 for the 2000 model year. audi is conducting testing to determine the origin and cause of the fire.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE06V198000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE04V133000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE06V198000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
PE03035VOLKSWAGEN OF AMERICA, INC07/25/200311/25/2003DRIVERS SIDE DASHBOARD FIRE
 Of the 22 total complaints, 11 were received for the 1999 model year and 11 for the 2000 model year. audi is conducting testing to determine the origin and cause of the fire.
ELECTRICAL SYSTEM - WIRING
PE03035VOLKSWAGEN OF AMERICA, INC07/25/200311/25/2003DRIVERS SIDE DASHBOARD FIRE
 Of the 22 total complaints, 11 were received for the 1999 model year and 11 for the 2000 model year. audi is conducting testing to determine the origin and cause of the fire.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE04V133000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE06V198000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE04V133000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE06V198000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
PE03035VOLKSWAGEN OF AMERICA, INC07/25/200311/25/2003DRIVERS SIDE DASHBOARD FIRE
 Of the 22 total complaints, 11 were received for the 1999 model year and 11 for the 2000 model year. audi is conducting testing to determine the origin and cause of the fire.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE04V133000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
EA03025VOLKSWAGEN OF AMERICA, INC11/25/200305/07/2004DRIVERS SIDE DASH FIRE06V198000
 The subject vehicles are equipped with a knee bolster located under the dash, near the drivers knees.a wiring harness is also located in the dash, in that same area.audi's analysis of 39 vehicles indicated that the knee bolster was rubbing against that wiring harness.over time the harness sheathing wears away and the wires come into contact with the metal knee bolster, resulting in a fire. audi will conduct a safety recall on an expanded scope of audi a6 vehicles, to add a plastic cap to the top of the knee bolster bracket, which will prevent abrasion to the wiring harness. audi will recall 186,000 my 1998-2004 audi a6 vehicles.odi is aware of a total of 24 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 04v-133.
RQ06003VOLKSWAGEN OF AMERICA, INC02/27/200607/20/2006DRIVER'S SIDE DASH FIRE06V198000
 Volkswagen of america, inc. (voa) conducted a safety recall (nhtsa recall number 04v133) to add a plastic cover to the top section of the knee bolster crossmember to prevent contact with the headlight switch wiring harness.the scope of the original recall covered model years 1998 through 2004 with vehicle production dates of august 1997 through december 2004.the office of defects investigation has received nine complaints alleging that after having the recall remedy performed, a fire started in the driver's side dashboard area.voa reports that if the plastic cover is not installed properly by the dealers, the headlight switch wiring harness could continue to contact the crossmember, resulting in a short and/or fire in the driver's side dashboard area.voa will conduct a new safety recall to add an additional (and larger) cover over both the knee bolster crossmember and the plastic cover assembly installed in the first recall.all of the nhtsa complaints and all but 3 voa claims are for my 1998 through my 2000.voa reports that beginning in my 2001, audi extended the time for the deburring process of the crossmember.voa was not able to verify the cause of fire in the my 2001 and later vehicles due to either extensive fire damage or other reason.the rate of fire occurrence is significantly less for the my 2001 and later vehicles. the recall covers model years 1998 through 2000 with vehicle production dates of august 1997 through may 2000.voa will recall 66358 my 1998-2000 audi a6, a6 avant, s6, and s6 avant vehicles.odi is aware of a total of 59 warranty, field and consumer reports for these vehicles.the recall is identified by nhtsa number 06v-198.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/22/2013164760
 When moving the steering column up or down smoke comes out of the steering column and get a burning smell on the passenger side.
10/01/20121
 Drivers side vents of the vehicle started to smoke, it then ignited causing a vehicle fire. the drivers side completely engulfed in flames. *tr
10/01/2012
 Drivers side vents of the vehicle started to smoke, it then ignited causing a vehicle fire. the drivers side completely engulfed in flames.
07/02/2007
 The center instument cluster has been in and out for as long as i have owned the car. some days, when the planets align correctly, the display will be mostly visible. on most days, however, most pixels are not visible, some are faded, and certain critical warnings cannot be seen...you can hear the beeping, but have no clue what is failing! if this were a plug and play part i would have replaced it by now...but the whole thought of having to solder the lcd in discourages a fix. this is an inherent issue with the c5 line...cannot believe audi has never recalled for this issue! clearly this is a problem.
03/06/2012
 The instrument cluster has gone out and there is no way to read the important messages that come accross it. i.e. low fuel, temp or coolant or engine, brake problems, washer fluid .... i feel something needs to be done on this part!!
12/20/2011203463
 Our audi a6 was taken to audi rector on 12/20/11 due to an electrical burning smell coming through the air vents. audi rector repaired the rack and pinion steering and a transmission leak. they said the smell was due to the transmission leak and would dissipate. on the trip home from audi rector on 12/23/11, the car caught fire starting inside the driver side air vent and burned. it was completely destroyed.
01/30/2011130000
 On 1/30/11, this vehicle, a 2000 audi a6, had an electrical fire. the vehicle was turned off while listening to the radio. a plastic/rubber burning smell emanated from within the vehicle, followed by black smoke, and flames coming out of the air vents, primarily in the driver's side. a fire had ignited within the electrical board beneath the dashboard/gauge cluster area in the driver's side. the windshield wipers and headlights turned on by themselves during the incident.
11/24/2006770001
 Odometer blacks out when it warms up. the display disappear. *tr
10/01/2008800001
 The information on the digital readout is all screwed up. sometimes the tops of the letters are missing, other times the bottoms are missing. makes it impossible to read information on dashboard. *tr
02/11/20071
 Dash does not show important info to maintain the car properly. the digital letters have disappeared. i have no idea what's going on with my a-6.. the dealership told me that all audi with that same feature has that same problem. also there is a oil leak that is common in the same models as mine. *tr
01/10/2005550001
 This is about my 2000 audi a6. the central display lcd on the instrument cluster failed to display any information including important warnings such as coolant level, engine temperature, engine oil pressure, brake/ turn lights out, gear position etc. all are important to driving safety. i once had leakage in my radiator but i could not see the warning of dropping water level and that caused damage to my engine and water pump and i was burned when checking engine. it almost caused a accident because it stopped my car in the middle of the high way. as far as i know, almost every audi a4/a6 in between 1998-2004 model year had the same display problem. *tr
01/05/2006500001
 My information led cluster in my dash fades out when it gets warm. this cluster is responsible for displaying gear information (p,r,n,d,4,3,2,1) as well other safety and informational messages. it is a hazard to drive or shift into gear when you are not sure if it is reverse or drive as well as any safety information the car would need to display. *tr
12/03/2007106/01/2005
 2000 audi a6 with a fuel leak. consumer states that the vehicle has been repaired for the fuel leak and would like some financial assistance in paying for the repair. consumer stated he never received a call from the dealer. *kb the vehicle had puddles of fuel on top of the tank. the consumer believed recall # 01v157000 was related to fuel tank problem he experienced . the dealer informed the consumer the vehicle identification number was not included in the recall. the consumer stated the lights on the vehicle would dim. *jb
12/30/200595000105/15/2003
 Dt*: the contact stated a recall notification was received in 2004 on nhtsa campaign id # 04v133000, concerning the electrical system. the recall work was performed by the dealership; however the vehicle caught fire and burned while driving. the fire started under the dash on the driver's side. the flames were first noticed coming from the vents. the fire department was contacted to extinguish the fire. the manufacturer was contacted and sent a representative to investigate the scene. the representative commented the recall was suppose to prevent a fire from occurring. the driver's side of the vehicle was severely damaged and the insurance company totaled the vehicle. *nm
06/16/20055200006/20/2000
 Near total loss of power (intermittent) 17 error codes in obd. new triptonic transmission 1 month after expiration of warentee. extended warentee never offered by audi. error codes include throttle housing and cam error. i have spent nearly $7,000 in 10 monthes on mechanical repairs and mechanic says that i need approximatly $6,300 more. audi said that i can have the dealer run a dignostic at my own expense. addition to the $6,300 need. check engine light has constantly come on since purchase. dealer siad that he advises customer many times to disconnect light. constant repairs since ownership. audi is not helpfull.
10/01/20042
 Install plastic cover on driver's side support on cross member and apply felt to left cross member end. check front suspension lower control arms. *bf the consumer requested reimbursement. there was an electrical short that disabled the vehicle and required extensive repairs for smoke and parts/wiring replacement. the electrical short on the driver's side behind the dash resulted in smoke and a strong burning plastic smell. recall# 04v133000. *sc the consumer had to pay to have the rubber boot and upper control arms replaced even though there was a recall for the control arms. *jb
01/14/20042000103/24/2000
 Turbo bypass and mass airflow replaced numerous times during the first 30k miles. car in the shop every 2k...for one thing or another.*ak
01/04/200441000111/29/2002
 Vehicle fire: 2000 audi a6 caught fire approximately 30 minutes after being parked in a garage. the local fire department determined that the fire originated from under the vehicle's dashboard...similar to reports mentioned in nhtsa action number ea03025. the audi was completely destroyed, as were a 2000 chevrolet corvette that was parked next to the audi, the entire garage, and finished basement. the remainder of thehome was severly damaged by smoke and soot and the occupants have had to leave the home until repairs can be made. no one was injured in the incident, as no one was in the home at the time of the incident.*ak
27000709/01/2000
 There were oil leaks, the consumer had to replace the turbo(s) at 37000 miles and needed a new turbo(s) again, and the engine and brake lights appeared on different occasions. dealer stated the oil wasn't changed regularly. the initial turbo(s) were replaced with the old oil because the new oil wasn't covered under warranty. the service dealer stated that 1 out of 15 vehicle's have the same problem. mr scc *jb
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
12/31/200252000103/12/2000
 Audi a-6 yr 2000 while driving the car my husband eyes became irritated, smelt something burning, shortly after, smoke blew-out from the left air vent into the car and then fire sparks. as the car was moving, he noticed the smoke, slowed down, forced the gear into park and dash out of car. the fire spread from the front to the rear of the vehicle, causing an estimated $22,000 loss which is a total loss. the georgia, dekalb county fire services - incident report num. 02-049367 which was examined by the fire chief clearly state the area of fire origin came from operating, control area (fues box) and form of material ignited was electrical wire (faulty wiring). our insurance company is now investigating and has also determined a total loss. called audi corporate and filed a complaint about this total financial loss and our concern of faulty wiring that can possibly cause death or bodily injury to other car occupants, without any prior warning. audi has not called us back and has not taken any action as of 13 days after the incident. luckily my husband escaped this fire hazard car, but will someone else be as lucky.
06/07/2000101/01/2000
 The electrical fuse panel has a short in it which blows fuses. *mjs
ELECTRICAL SYSTEM - IGNITION
103/27/2000
 Intermittently vehicle will not start. when it does start it, runs on a limp. dealer has not been able to duplicate or correct the problem. *ak
ELECTRICAL SYSTEM - WIRING
12/28/200465000105/10/2000
 04 v 133 000/wiring harness: consumer notice white smoke and a strong plastic burning odors coming from the left side of the dashboard. the vehicle was taken to the dealer. the dealer replaced the cluster module and repairs the burned wires. within two month the problem has recurred. the consumer brought this recall information to the dealer attention. the dealer informed the consumer that was not the problem his vehicle was experiencing. *nm
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
107/01/2000
 Vehicle can be driven as manual or automatic. when driven as an automatic vehicle slips out of gear. this is due to a wire harness gone bad. dealer told this to consumer.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
03/18/200655000103/01/2003
 Dt*: the contact stated while driving the vehicle became very smoky inside. the power steering and all the dash lights went out. the vehicle was pulled off the side of the road. upon inspection it could not be determined where the smoke was coming from. the vehicle was driven for a short distance and the cab filled with smoke again. the vehicle was parked and then towed to an independent repair shop. after inspecting the vehicle the battery was engaged; flames were detected from under the dash board. the fire department was contacted to extinguish the fire but no inspection was made to determine the cause of the fire. the inside of the vehicle was destroyed due to fire and smoke. the vehicle had recall repairs performed in july 2005 for the electrical system. the nhtsa campaign # 04v133000 concerning the electrical system. the manufacturer has been alerted.
06/01/200577040409/29/2004
 Fuse number 14 blew, disabling the electric windows and moonroof. i consider it dangerous to drive with inoperative windows. four visits to the audi dealer were required before the problem was successfully fixed. the problem turned out to be the lumbar support mechanism in the passenger front seat chafing and eventually short-circuiting the wiring to the rear footwell lights, which runs through the front seats. *jb
04/01/2001111/01/1999
 Original instrument cluster which was backlit under all running conditions night and day was replaced w/ non-backlit cluster due to a separate failure in the cluster. unlike other cars, this cluster has no luminescent material on the instrument face to make instruments readable under difficult lighting conditions; with backlighting it is no problem. without it is difficult to see and dangerous when under trees, in shade, with sun at certain angles, etc. the backlit cluster was replaced due to a separate failure and manufacturer and repairing dealer state backlit version is no longer available due to a running change in manufacturing. i have heard it rumored variously this was done because people didn't know their lights weren't on at night, forgot to turn them off if they had them on in the daytime, or because the expensive led lighting used was failing prematurely requiring replacement of the whole $650 cluster, often at the manufacturer's warranty expense. regardless, the change has made the instrument panel unsafe in everyday conditions due to its design peculiarities with no luminescence and prior dependence on backlighting. i understand others who have driven the car with the backlit feature have the same complaint about the newer non-backlit version.*ak
11/01/2000
 The date i purchase the car i realize the intrument cluster locate in the center of the intrument did not light up all the information under the sun light, the dealer replace the part and the same problem happen again, i request the dealer to replace it , they say they only get the part from audi, they do not know when the parts come will work or not, they said they will replace until i think it look right, i got very upset the attitude of the dealer, so i called the audi client relation office, the same kind of attitude and non responsible answer, the client relation said what my problem, they will replace till it fix, but they cant tell how long, so i have to keep driving my car with a almost unreadable instrument that tell me all the vitale information of my car. after i have the car for more than one month later, i realize that the window on the front right have problem getting up and down, so i went into the dealer in the morning without making a appointment, told them the problem they replace the window regulator in 2 hours, a few month gone by, my driver side window have problem, i went in in the morning without appointment and they replace the window regulator . so i ask them is something that happen to all the audi or just the my car, they say just my car. then i talk to a vw dealer where i live , he said they been replacing the window regulator in vw passat too. my concern is ifn there is a problem with the regulator in my audi, why dont they inform us, because my car equip with a automatic down and up window switch, if this switch did not work properly it might hurt somebody.*ak