Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||||
| 11242004 | 11/24/2004 | 10016418 | Service action je campaign-check/replace front suspension lower control arms. audi has found that in rare cases, one or both front suspension lower control arms on affected vehicles can exhibit wear, even though the damage to the rubber bo | 09/12/2005 | |
| JE | 11/24/2004 | 10011699 | Check/replace replace front suspension lower control arms. *tc | 01/28/2005 | |
| JE | 10/01/2004 | JE | 10009875 | Both front suspension lower control arms can exhibit wear, even though the damage to the rubber boots is not obvious. service action circular to check/replace front suspension lower control arms. *tt | 11/01/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/17/2003 | 33204 | 1 | 03/17/2003 |
| 2000 audi a6 chronic service engine light illumination; oil leaks & valve gaskets repeatedly replaced (within 30 days); brake issues/front end vibration; engine rough when initially started. *jb | |||
| 04/06/2000 | 4 | 04/06/2000 | |
| Notice a rear suspension problem while on a road trip, the cruise control does not disengage unless the brake is pushed almost ot the floor and the car is stopped, brake lights do not go on unless you step on the brakes very hard, engine acceleration the engine goes full throttle and takes off | |||
| SUSPENSION - FRONT | |||
| 02/10/2000 | 5 | 10/01/1999 | |
| Front end vibration causing excessive tire wear. manufacturer refuses to accept responsibility by ignoring what may be a safety defect. *ak | |||
| 06/07/2000 | 1 | 01/01/2000 | |
| The front end alignment was out of specification causing excessive tire wear, consumer was having trouble obtaining a service call from the dealership. *mjs | |||
| 09/01/2000 | 4 | 10/01/1999 | |
| One year old tires cupping, resulting in heavy wear, noise & vibration. caused by improper alignment or suspension wear. dealer has not responded with correction.*ak (tiresize: p20555r16)( dot number: tire size: p20555r16 ) | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 01/15/2006 | 61000 | 1 | 05/15/2001 |
| Failure of the front left tie rod and control arm in a 2000 audi a6 quattro. severe wobble causing near accident and vehicle in the ditch. *nm | |||
| 08/25/2003 | 24000 | 1 | 08/15/2000 |
| 2000,audi a6 , 2.7 , front suspension pieces need replacement due to wear and tear after 25000 miles .symptoms are crunching noise while stopping or starting slowly. 8ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 07/01/2004 | 93000 | 1 | 08/01/2003 |
| Dt: the contact purchased a 2000 audi a6 in august 2003. the vehicle had 93,000 miles on it when purchased. the contact was not sure weather or not the 90,000 miles service was completed because he was not supplied with service records by audi. a local dealer completed this work several months after this car was purchased. later, the vehicle failed inspection because of wear on the control arms. this failure occurred in july 2004. the control arms were replaced by a local repair shop or audi specialist, not the dealer. within a month of the replacement the contact received a recall notice for the control arms. contacted audi, and was instructed to submit the repair invoice to audi. no one was contacted for four months. when the contact further inquired, he was told the application was denied because audi claimed that they were unable to contact him by phone. the reimbursement was refused because they vehicle service records were not included. however, the vehicle was previously an audi lease vehicle and the records should have been available through audi where the contact purchased this vehicle trough a broker. *ak | |||
| 10/01/2004 | 2 | ||
| Install plastic cover on driver's side support on cross member and apply felt to left cross member end. check front suspension lower control arms. *bf the consumer requested reimbursement. there was an electrical short that disabled the vehicle and required extensive repairs for smoke and parts/wiring replacement. the electrical short on the driver's side behind the dash resulted in smoke and a strong burning plastic smell. recall# 04v133000. *sc the consumer had to pay to have the rubber boot and upper control arms replaced even though there was a recall for the control arms. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 10/22/2004 | 50000 | 6 | 11/03/1999 |
| Premature failure of both tie rod ends and all upper control arms in front suspension, resulting in loose steering, difficulty in maintaining lane position, and vibration in steering while driving and braking. all tie rod ends and front suspension upper control arms (4) required replacement; if left not replaced, potential for catastrophic loss of steering and/or suspension collapse if any one of the 6 affected ball joints fail. further failure of front right wheel bearing as a result of suspension play, and excessive asymmetrical wear on front tires. audi recalled all 1999 models for the identical tie rod end rubber seal failure (nhtsa campaign 99v248000), and essentially the same seal design is used on the control arms. audi only changed the tie rod design in 2003 rs6, meaning potentially all 2000-2004 a6 (and other models potentially) are affected. in addition audi increased wheel size and weight substantially on newly introduced v8 a6 in 2000, but did not uprate the suspension; the 2003 rs6 change (also a v8) is further evidence of an excess loading problem. old parts expected to be available.*ak | |||
| 08/25/2004 | 1 | ||
| The vehicle was taken to the dealer for a routine inspection. the mechanic informed the consumer that the upper ball joints needed to be replaced due to worn out parts. please provide further details. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 10/22/2004 | 50000 | 6 | 11/03/1999 |
| Premature failure of both tie rod ends and all upper control arms in front suspension, resulting in loose steering, difficulty in maintaining lane position, and vibration in steering while driving and braking. all tie rod ends and front suspension upper control arms (4) required replacement; if left not replaced, potential for catastrophic loss of steering and/or suspension collapse if any one of the 6 affected ball joints fail. further failure of front right wheel bearing as a result of suspension play, and excessive asymmetrical wear on front tires. audi recalled all 1999 models for the identical tie rod end rubber seal failure (nhtsa campaign 99v248000), and essentially the same seal design is used on the control arms. audi only changed the tie rod design in 2003 rs6, meaning potentially all 2000-2004 a6 (and other models potentially) are affected. in addition audi increased wheel size and weight substantially on newly introduced v8 a6 in 2000, but did not uprate the suspension; the 2003 rs6 change (also a v8) is further evidence of an excess loading problem. old parts expected to be available.*ak | |||