Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
04V133000VOLKSWAGEN OF AMERICA, INCfrom 08/14/1997 to 02/12/2004V (Vehicle)17286607/26/2004ODIVOLKSWAGEN OF AMERICA, INC03/18/200403/22/2004
Defect SummaryOn certain passenger vehicles, if a driver's knees push against the knee bolster (crash element) located under the dashboard, it can contact the headlight switch wiring harness, and an electrical short could occur.
Consequence SummaryA fire could originate in the left dashboard area.
Corrective SummaryDealers will install a protective covering on the knee bolster (crash element). in addition, the wiring harness as well as the felt protector on the left side of the dashboard carrier will be checked, and replaced if necessary. the recall began on july 26, 2004. owners should contact audi at 1-800-822-2834.
NotesCustomers can also contact the national highway traffic safety administration
06V198000VOLKSWAGEN OF AMERICA, INCfrom 08/01/1997 to 06/30/2005V (Vehicle)7051212/16/2006ODIVOLKSWAGEN OF AMERICA, INC06/05/200606/07/2006
Defect SummaryOn certain passenger vehicles equipped with halogen low beam headlights, certain connector pins in the headlight switch connector come into contact with each other causing a short circuit. note: vehicles with xenon low beam headlights are not affected because the circuit in these vehicles contains a fuse, which precludes excessive current flow in the case of a short circuit. audi s6 and s6 avant vehicles are all equipped with xenon low beam headlights and, therefore, are not longer affected by this recall.
Consequence SummaryThis condition could lead to overheating or fire.
Corrective SummaryDealers will reroute the wiring harness by installing a jumper wiring harness. the recall began on december 16, 2006. owners may contact audi at 1-800-822-2834.
NotesVolkswagen (audi) recall no. jn.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
TSB-01-12-3901/12/201210043525Audi: engine has reduced engine performance without loss of power or stalling; circuit grounds; fuel quality poor; mil is constantly illuminated or flashing; rough idle; ignition coils incorrectly installed; electrical connections loose or04/09/2012
ELECTRICAL SYSTEM - IGNITION
TSB-28F2-REV 704/01/201010034846Audi: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. (added phase 7-april 10 vin information).malfuncti01/19/2011
TSB-28-10-0402/08/201010034345Audi: for interim claims for 28f2/j1 vehicles campaign only. applicable vehicles must fall within vin ranges noted. engines 2.8l are not affected in this scope. coils of screw down design (non pencil type) are also not affected. the mi11/05/2010
0901200609/01/200610020793Ignition coils may fail causing a rough idle or reduced driving power could occur. *kb01/16/2007
ELECTRICAL SYSTEM - SOFTWARE
TSB-00-10-0203/24/201010035268Audi: software version management (svm) operating instructions. detailing the general process for carrying out a software version management (svm) software update for any tsb or required vehicle update (rvu). troubleshooting information02/14/2011
TSB-01-09-0605/13/200910032290Audi: software version management (svm), operating instructions. svm is a process to update the programming in flashable (re-programmable) control modules and/or to document changes in software levels in audi vehicles. this system uses t03/01/2010
TSB-01-08-3312/15/200810028768Audi: software version management(svm) operating instructions. its a process to update the programming in flashable (reprogrammable) control modules and/or to document changes in software levels in all audi vehicles. *pe05/27/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/05/201270290
 The audi was stopped at a stop light when the rpm meter started to drop revs suddenly. once the car was in motion the engine felt rough. the car was driven 3 miles with no further incidence and was parked for the night. the next day when the car was started in the morning the check engine light came on and the engine started to get very sluggish and shuddering. the car was immediately stopped and the diagnostic codes were pulled. the codes showed multiple cylinder misfires with specific misfires in cylinder 2 and three. the car was towed to an audi dealer where this was confirmed. the dealership mentioned that there was a voluntary recall for exactly this issue. this is a safety issue.
07/25/2007
 My check engine light is marking misfire but i have gotten a complete tune-up, changed all 6 coils on the engine changed all the spark plugs, i've done evrything possible and changed everything i can that has to do with the engine all brand new and nothing has worked and its still saying misfire...i've googled this problem for audi's and there were so many people complaining about the same thing... also, i am having a problem with the eletrical system as well one day my windows work the next it doesn't sometimes my lights will work and sometimes it doesn't, sometimes my radio will work some times it doesn't, the information on my dash sometimes doesn't light up and i can't see anything at night time, i have constantly been to the mechanics trying to figure out whats going on but we can't find the problem, i've spent so much money on this car trying to fix the problems but its really making it hard for me to keep spending money on my car and not being able to figure out whats wrong with it. this is very dangerous because if i'm driving at night time and my lights end up not working i can cause a very big accident i am very very concerned about these defects, my safety and others safety and would really appreciate if you can please investigate this problem because its happened to so many people. i also think something is wrong with the fuel system i'll put $60 in gas and two days later it'll almost mark empty i really don't understand how that is possible but if there's an answer i would really want to know. thank you so much and i really appreciate your time.
09/14/200689000107/15/2006
 Dt*: the contact stated recall notice #04v133000 was received for a 2000 audi a6 pertaining to electrical system. the contact also owns a 2002 audi a6 which a recall notice was not received for. when the contact researched the recall on the nhtsa website, a letter in the document search from volkswagen to the nhtsa identified that the vin for the 2002 audi a6 model was included in the recall. when the contact alerted the manufacturer with the vin, they indicated there was no information regarding the recall or vehicle in question.
10/15/200545000106/15/2002
 1. car seized after going through car wash; prior to that, car had experienced odd electrical issues, such as the radio turning itself on and off and the alarm going off for no apparent reason. car is still under both the audi of america warranty and maintenance programs. 2. engine seized. 3. the repairs require at least a new engine at the cost of at least $13,000.00. here is my analysis of why i think audi is trying to prevent this design defect from reaching state and federal regulators. in short, i believe that audi is purposefully denying warranty claims to prevent a recall and also to prevent a written record of this defect in the case of class action or personal injury law suit. specifically, i believe audi of america's legal department has made a very calculated decision: since the damage involves water, most comprehensive insurance policies will cover the damage (in fact, my insurance carrier agreed to cover the claim, although they said they would seek subjugation from audi). for those customers who push hard, audi will cover the repairs out of warranty so that audi will not have to report this defect to state and federal regulators and risk a recall and/or provide evidence in a class action or personal injury law suit. in fact, it wasn't until i explained my suspicions (some of which the service manager at the dealership had confirmed) to an audi of america supervisor that i was able to make any headway beyond, i'm sorry, this is not covered by warranty once i set forth the facts and my analysis of the situation, he changed his manner and explanation immediately. he explained that audi management and legal were well aware of the problem. that audi had made a determination not to cover repairs caused by the clogged drain holes under warranty but that the dealer could request a special out of warranty service and audi of america would reimburse the dealer at 100% of its cost. *nm
ELECTRICAL SYSTEM - IGNITION
03/03/200863000107/01/2005
 2002 audi a6 with a belt failure. consumer states that he did research about this failure and found out other people have had the problem too. he stated that when the water pump and thermostat was replaced or fixed the timing belt was not. *kb the consumer stated his engine overheated and smoke began to emit from the engine. the consumer was informed the water pump to the coolant wasn't functioning properly. prior to the incident, the check engine light illuminated, faulty coils were replaced and the vehicle had a leaking coolant bottle. *jb
03/22/2003112341
 2002 audi a6 breakdown. nar 06/26/2003 *mr the consumers vehicle broke down and had to be towed to the nearest dealership upon arrival all of the ignition coils had to be replaced. however, the audi dealership did not make the customer aware of the ignition coils being inoperative until the incident had occurred. the consumer was very dissatisfied that audi did not make customers aware of the vehicle defect. the consumer would like further investigations on any updated defects to date. *cb *jb
01/10/200322835109/01/2001
 The ignition coils have failed on three separate occasions, which is not only inconvenient but dangerous as the car loses power without warning. audi admits that the coils are defective but will not replace the remaining three until they actually fail. this makes the car unreliable as well as dangerous as the car loses power without warning. audi acknowledges that the ignition coils are defective but will not replaced them until they fail. as there are six of them on my car, audi acknowledges that the remaining three may also fail (one ignition failed twice so four more may fail). accordingly the car is unreliable as well as dangerous but audi refuses to put in non defective ignition coils. *jb ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis*****770841****
02/01/2003
 Ignition coils are defective and are reducing the performance of vehicle. consumer received a letter from the manufacturer acknowledging defective coils, but will only replace when they fail. ph
12/20/200222000109/21/2002
 Vehicle had a defectiv ignition coils. dealer would not replace the coils. ts. *ak
12/04/2002209/01/2001
 This was the second time a coil failed on my car; the first time was last spring. audi acknowledges problem but refuses to replace all coils, saying it will only replace those that have already failed, leaving a potential for six failures. audi says upgraded coils are on back order and are therefore unavailable to most dealers. my dealer has at least two cars waiting for repair. this defect makes the car totally unreliable, since the failure happens without warning and renders the car virtually immobile. driving it after the failure also risks damage to the catalytic converter and other components. there should be immediate notification of owners so they can at least try to avoid late night driving or other situations where they and their passengers might be at risk in case of coil failure. there should be a recall as soon as the coils are available. dt
ELECTRICAL SYSTEM - STARTER ASSEMBLY
01/04/200306/01/2002
 Starter coils on my 2002 audi a6 failed. dealer replaced 4 failed starter coils, but unable to replace other 2 until they fail. recent news article cited a4's, but my a6 had problem
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
03/07/200862000102/16/2006
 Driving from nj to upstate ny for ski trip to hunter mountain. heavy rain during drive up on friday evening, rain all day saturday. got in the car to go skiing on sunday morning and noticed several inches of water in rear passenger footwell. i was able to bale out some of the water but interior carpeting was soaked. while going to hunter, water was sloshing between passenger footwell and rear. after dropping off the skiers i decided to head home on the ny state thruway. after approx 50 miles - digital dash display disappeared, car started to jerk around and buck. speed was dropped down to 20 mph, i was able to make it to a rest stop. anyway - remainder of ski party picked me up and i had the car towed back to nj - $700. mechanic states that tcu unit was under water. rain water apparently came in through the pollen filter housing and flooded the car. total damage to the car $2300. there are a number of complaints throughout the internet and various forums detailing this exact problem. i believe this is a design flaw and audi should be held responsible for this problem. i'd like to get reimbursed for my cost. individuals with this problem should contact audi customer service at 800-822-2834. *tr