Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/11/200410300405/15/2002
 2002 audi a6 was taken to sunset audi in portland or in dec.2003 because appeared tires were wearing-shaving on edges and middle,they aligned the car. on august 11th one of the tires went flat. on the next friday the car was taken to les schwab which is the warranty agent for pirelli.les schwab tire store said that they just had another audi in the same thing on the exact same type of car and they had see many others that had been coming in forthe same problem. pirelli has them send back the tires and would determine if any moneywould be returned. besides the flat tire all the tires had to be replaced.les schwab said that it did not in any way look like alignment problem that instead they thought that the rubber compound was not adequate. my car is 2 years old with only 10,000 mi audi says they have no responsibility for the tires as that is a warranty with pirelli however since it may be that either audi did not specify the right tire or pirelli gave tires in adequate in the thickness of the rubber. the bottom line was that i a 77 year old feel that i have been taken,i had to payout a little over $400 for four new tires on my low mileage car. in addition i only drive on well paved roads and no freeways. i fee that someone is not being accountable for the safey of myself and others. since audi sends all the tire problems to perrile they never hear back if there are problems. my concern is that not only one tire blew out but all f our could have gone out at once--how many other audi owners are out there with tires shredding. i have asked audi to find out if the tire company will be giving me my moneyback--they toldme at the dealer that the only money the tire company gives back is if there is a defect and they have never know this tire company to find defects--thus audi does not have to pay for tires and neither will the tire co. *ak
TIRES - TREAD/BELT
05/24/200540805210/17/2003
 Purchased new cooper tires from graham automotive @801 west 41st st, sioux falls, sd 57105 on may 10th of 2004. my audi had 24,105 miles on it when i picked it up. on nov. 17th, 2004 i was returning from sioux falls, sd @ about 11pm and i had a blowout on the drivers front. it had 10,753 miles on it. i had to call several times to get them to give me 75.00 on the tire i had to get. well on may 23rd, 2005 i had ron loban from dale's alignment of brookings, sd look at my tires. the 3 were so wore out he recommened that i not drive the car. i drove it to my residence which about 8 miles from my office. on the way to work i was about a mile from work and i blew the drivers side front tire out again. the tires are at dale's alinment @1006 main ave s. brookings, sd 57006- phone # for them is 605-692-5712. graham automotive said they can't help. i feel that with the mileage of 40805 when the second blow out occured. that means i had 16,700 miles on 3 of them and they were shot and the 4th blew with only 10,755 on it there had to be something wrong with them. please help in getting some help for this. i thank you. ila k. swenning