Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 06V017000 | VOLKSWAGEN OF AMERICA, INC | from 09/01/2002 to 03/31/2003 | V (Vehicle) | 74000 | 04/10/2006 | MFR | VOLKSWAGEN OF AMERICA, INC | 01/23/2006 | 01/25/2006 | |||||||
| Defect Summary | On certain vehicles produced from september 2002 - march 2003, equipped with 1.8l turbo, 2.8l v6, or 3.0l engines, a change in the electrical motor components in the fuel pump can lead to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine causing it to stall. | |||||||||||||||
| Consequence Summary | If fuel flow to the engine is interrupted, the vehicle could stall without warning and thus present a potential risk of crash. | |||||||||||||||
| Corrective Summary | Dealers will install new fuel pumps free of charge. the recall began on april 10, 2006. owners may contact vw at 1-800-222-8987 or audi at 1-800-822-2834. | |||||||||||||||
| Notes | Vw recall no. m7 and audi recall no. jl.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 07V375000 | VOLKSWAGEN OF AMERICA, INC | from 08/01/2002 to 04/30/2003 | V (Vehicle) | 34358 | 09/28/2007 | MFR | VOLKSWAGEN OF AMERICA, INC | 08/28/2007 | 08/22/2007 | |||||||
| Defect Summary | On certain vehicles equipped with 1.8l turbo, 2.8l v6, or 3.0l engines, a change in the electrical motor components in the fuel pump can lead to an inoperative fuel pump and, ultimately, stoppage of fuel supply to the engine causing it to stall. | |||||||||||||||
| Consequence Summary | If fuel flow to the engine is interrupted, the vehicle could stall without warning and thus present a potential risk of crash. | |||||||||||||||
| Corrective Summary | Dealers will install new fuel pumps free of charge. the recall began on september 28, 20007. owners may contact vw at 1-800-222-8987 or audi at 1-800-822-2834. this recall is a supplement to a previous campaign (please see 06v017). | |||||||||||||||
| Notes | Vw recall no. m7 and audi recall no. jl.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 08V157000 | VOLKSWAGEN OF AMERICA, INC | from 06/02/2001 to 06/01/2005 | V (Vehicle) | 68240 | 06/27/2008 | ODI | VOLKSWAGEN OF AMERICA, INC | 04/08/2008 | 04/08/2008 | |||||||
| Defect Summary | Volkswagen is recalling 68,240 my 2001-2004 audi a6 quattro vehicles equipped with 2.7l, 2.8l, or 3.0l engines and my 2001-2005 allroad quattro vehicles equipped with 2.7l or 4.2l engines. the aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. if this happens, a fuel leak may result. | |||||||||||||||
| Consequence Summary | A fuel leak in the presence of an ignition source could lead to a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will reinforce the nipple on the rollover valve to prevent leakage or repair the cracking at the nipple. the recall began on june 27, 2008. owners may contact audi at 1-800-822-2834. | |||||||||||||||
| Notes | Vw recall no. 20l8/jy.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 11V267000 | VOLKSWAGEN OF AMERICA, INC | from 05/13/2003 to 03/09/2004 | V (Vehicle) | 5992 | 06/21/2011 | MFR | VOLKSWAGEN OF AMERICA, INC | 05/03/2011 | 05/03/2011 | |||||||
| Defect Summary | Volkswagen is recalling certain model year 2001-2004 audi a6, model year 2002-2003 s6 and model year 2003 rs6 vehicles equipped with 4.2l engines and manufactured from june 19, 2001, through june 8, 2004. the aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. if this happens, a fuel leak may result. | |||||||||||||||
| Consequence Summary | A fuel leak in the presence of an ignition source could lead to a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will reinforce the nipple on the rollover valve to prevent leakage or repair the cracking at the nipple. the recall is expected to begin during june 2011. owners may contact audi at 1-800-822-2834. | |||||||||||||||
| Notes | Volkswagen safety recall no. 20l8/jy.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| 0501 | 04/12/2005 | 0502 | 10015098 | Fuel injectors, unnecessary replacement. update. *tt | 05/19/2005 |
| 240501 | 02/15/2005 | 10012766 | Fuel injectors, unnecessary replacement. *tt | 03/14/2005 | |
| FUEL SYSTEM, OTHER | |||||
| 0408 | 09/10/2004 | 10009732 | Long term fuel trim - system too rich. diagnostic trouble code p1123, p1125, p1137 and p1139. *tt | 10/19/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/22/2012 | 112312 | ||
| Filling thank more than 2 quarters will start spilling gas, the fumes are coming from the top of the gas thank, driver side, under the rear seat | |||
| 12/15/2011 | 109000 | ||
| Tl* the contact owns a 2003 audi a6. the contact was driving 55 mph when the vehicle started to shudder decelerated abnormally. the vehicle was towed to the dealer who advised the contact that the fuel pump failed and needed to be replaced. the contact referenced nhtsa campaign id number: 07v375000 (fuel system, gasoline: delivery: fuel pump) but was advised by the dealer that the vin was not included in the recall. the manufacturer was not notified of the failure. the failure mileage was 109,000. | |||
| 12/15/2011 | 109000 | ||
| Tl-the contact owns a 2003 audi a6. the contact was driving 55 mph when the vehicle started to shudder decelerated abnormally. the vehicle was towed to the dealer who advised the contact that the fuel pump failed and needed to be replaced. the contact referenced nhtsa campaign id number: 07v375000 (fuel system, gasoline: delivery: fuel pump) but was advised by the dealer that the vin was not included in the recall. the manufacturer was not notified of the failure. the failure mileage was 109,000. kmj | |||
| 12/15/2011 | 109000 | ||
| Tl-the contact owns a 2003 audi a6. the contact stated while driving 55mph the vehicle started to shudder and then slowed down. the vehicle was towed to the dealer who stated the fuel pump failed and needed to be replaced. there was a recall but his vin was not included. the nhtsa campaign id number: 07v375000 component: fuel system, gasoline: delivery: fuel pump. vw recall no. m7 and audi recall no. jl the manufacturer was not notified. the failure mileage was 109,000. mw | |||
| 02/18/2008 | 85539 | ||
| January 15, 2011 nhtsa headquarters attn: customer auto safety division 1200 new jersey ave, se washington, dc 20590 re: defective investigation pe08008 audi 2003 a6 leaking fuel from gas tank assembly attached, please find evidence i reported my fuel tank leaked fuel to a los angeles audi dealer. i bought the car in 2006 with 66,000 miles and remains with no damage history. in 2008, fuel began dripping at the lower driver side vacuum nipple flange which shifted off the rim of the fuel tank. when the tank was filled passed half full, it would drip onto the ground. there is a valid recall for most 2003 sedan models and the 4.2l off-road quattro. this model is a 2003 sedan with the 4.2l engine size and should certainly be included in these two related recalls. due to no fault of my own, the nature and severity of the defect, i questioned the problem was a manufactures defect warranting repair and potential recall. they disagreed, said it was out of warranty and quoted me a repair. valentine asserted the condition was noted to my vin in their system. later that year, la audi made different repairs and the fuel leak condition was again put on the work order. finally in june 2010, a neighbor wrote note the car was leaking fuel. it tank was pouring fuel after filling to the three-quarters mark and parking in our subterranean parking garage. repair could not be avoided. based on la audi | |||
| 10/27/2010 | |||
| I own a 2003 audi a6 quattro 4.2l which i bought used and have driven it since 2004. on october 27, 2010 i started smelling gas and after checking found a leak at the base of the gas tank. i checked the web and found out that there is a recall on other sub-models. i called audi usa who contacted a dealer i chose to fix the problem. but the dealer is saying that although the recall problem exists it is due to an accident which happened 6 or 7 years ago. i think this is not fair. thank you vin wauml54b13n015533 | |||
| 11/22/2009 | 84600 | ||
| Tl*the contact owns 2003 audi a6, 2.7 quattro. the contact stated that a fuel leak occurred on november 22, 1999. the contact also observed fuel leaking from the vehicle while driving 60 mph. the contact parked the vehicle and the fuel began leaking out of the vehicle excessively. the rear bumper was hanging off of the vehicle when he returned clean up the fuel that was leaking. the contact notified the bank management of the fuel leak on their property. the police and fire truck were anonymously notified of the fuel leak. the weather was not a factor. the vehicle was towed to his residence, then it was towed to the local dealer for diagnostic testing. the dealer was not sympathetic to the failure. the failure mileage was approximately 84,600 and the current mileage was 84,610. | |||
| 06/25/2009 | 77000 | 1 | |
| Aoa has failed to take responsibility for a safety related defect in my audi a6 fuel system. given a nhtsa product safety gas storage tank recall, i believe aoa are liable for this safety related defect. on june 26th, 2009 hoffman audi, east hartford ct, service manager jim orman orally informed me that aoa will take no further action in this matter, the reasons provided were: 1) recall was on other side of the tank - this particular valve was not part of the recall and they've seen only a few others with issues. ?there was no possible way this could occur during the recall repair.? 2) fuel tank was out of 4 year, 50000 mile warranty. 3) aoa disregards the unsafe condition caused by fuel vapor/fluid leaks resulting from the defective/worn out valve. in discussion it was referenced that ?there were only four other instances of this problem? and cited age of the vehicle. i was told that after reviewing images of my claim, the final decision was made by karl krug, new england regional service manager aoa. background: in late 2008 i was made aware of a safety recall regarding the potential for fuel tank leakage resulting from cracked nipples on this plastic gas storage tank. a reinforcement repair was performed on my vehicle in december 2008 (nhtsa campaign id number:08v157000). roughly one month later the check engine light illuminated and the diagnostic fault code related to the tank ventilation system was identified. last week i isolated the p0456 16840 tank ventilation system pinhole leak code to the fuel tank. given the complexity of the ventilation system in the fuel tank area, i decided to get the system tested by a dealer. a cracked valve nipple atop the gas storage tank was identified by a volkswagen service center. i have filed a complaint with the ct attorney general and asked they forward to the appropriate state and federal agencies for further investigation. *tr | |||
| 03/06/2009 | 66193 | 1 | |
| My 2003 audi a6 quattro sputtered, choked and died as i tried to pull into traffic. the vehicle did restart and then did the same thing as i tried to pull out onto another road, and completely failed. vehicle had to pushed out of traffic and to the side of the road with assistance, then towed to nearby garage. diagnosed that fuel pump was cause of failure. mechanic said they could tap on the fuel pump to get it to run, which confirmed that it was the cause of failure. i was also advised by the garage that my vehicle had been subject of fuel pump recalls, although audi denied that my vehicle fell under that particular recall. very dangerous situation as i failed twice as i was entering traffic. in my opinion, fuel pumps should not fail by 66,000 miles. *tr | |||
| 05/01/2007 | 40655 | 1 | 04/26/2003 |
| Tl*the contact owns a 2003 audi a6. approximately one year ago, the contact smelled a strong odor of gasoline whenever he placed fuel in the vehicle. he also noticed fuel leaking on the garage floor. he assumed that he was placing too much fuel into the vehicle. in the beginning of june of 2008, the contact made sure to fill the vehicle to the correct amount to avoid any fuel leakage. within half an hour of parking the vehicle, the contact smelled a strong gasoline odor and noticed a much larger puddle of gasoline underneath the vehicle. he called the dealer and was advised to have the vehicle towed; however, the contact refused and drove the vehicle to the dealer. a diagnosis was performed and they stated that there was a crack in the check valve of the fuel tank that could not be repaired. the entire fuel tank needed to be replaced. the contact proceeded with the repairs, which were completed within a week. the failure mileage was 38,000 and current mileage was 40,000. updated 07/16/08. *lj updated 07/16/08 | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 08/21/2006 | 54000 | 1 | 06/13/2003 |
| Fuel pump failure & vehicle totally & immediately disabled. *jb | |||
| 02/13/2006 | 32300 | 1 | 06/30/2003 |
| My 2003 a6 audi quattro died while in rush hour traffic on an interstate hway. it was determined that this was due to fuel pump failure. vin # not part of recent fuel pump recall by manufacturer. *nm | |||
| 02/05/2006 | 34560 | 1 | 11/30/2002 |
| Dt*: the contact stated while driving 15 mph in normal conditions, the fuel pump fractured and the vehicle stalled. the vehicle was pulled to the emergency lane and towed to the local dealership for repairs. updated 03/09/06. *jb | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 10/28/2007 | 50000 | 1 | 06/13/2003 |
| With no incident to my audi (accident, impact, dis-repair) fuel and gas fumes leak. vehicle now spills fuel/fumes when tank is full to 3/4. visual inspection shows fuel stains starting from the top of the fuel tank on the driver side just under the rear seat. vehicle is now not being driven to determine what is the best course of action for repair. *tr | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/01/1901 | 1 | ||
| 2003 audi a6. consumer writes in regards to fuel level sensor damaged due to recall repair *tgw the consumer stated he complied with the recall and took his vehicle to the audi dealer. the dealer filled the gas tank; in accord with the letter from audi. unfortunately, as the consumer drove the 70 miles back home, the fuel level decreased to less that 1/4 and the warning light came on. since then, the warning light comes on and goes off without regard to how much fuel is in the tank. the consumer also stated he smelled gasoline particularly in the morning time when he went to his garage. he stated he was not able to rely on the fuel gauge because it sometimes showed full when it was less than 1/4 of a tank. the consumer stated he has ran out of gas twice, on a country road in mid-winter. after making dozens of frustrating calls to audi, they finally arranged to have the problem looked at. the dealer stated they didn't have the part they needed to repair the defect and they would call when the part arrived. they estimated the repair at $483.64. the consumer stated he still has not heard from the dealer. the consumer stated he took his vehicle to the dealer with no fuel gauge problems and it was returned to him with problems. *jb | |||
| 06/25/2009 | 77000 | 1 | |
| Aoa has failed to take responsibility for a safety related defect in my audi a6 fuel system. given a nhtsa product safety gas storage tank recall, i believe aoa are liable for this safety related defect. on june 26th, 2009 hoffman audi, east hartford ct, service manager jim orman orally informed me that aoa will take no further action in this matter, the reasons provided were: 1) recall was on other side of the tank - this particular valve was not part of the recall and they've seen only a few others with issues. ?there was no possible way this could occur during the recall repair.? 2) fuel tank was out of 4 year, 50000 mile warranty. 3) aoa disregards the unsafe condition caused by fuel vapor/fluid leaks resulting from the defective/worn out valve. in discussion it was referenced that ?there were only four other instances of this problem? and cited age of the vehicle. i was told that after reviewing images of my claim, the final decision was made by karl krug, new england regional service manager aoa. background: in late 2008 i was made aware of a safety recall regarding the potential for fuel tank leakage resulting from cracked nipples on this plastic gas storage tank. a reinforcement repair was performed on my vehicle in december 2008 (nhtsa campaign id number:08v157000). roughly one month later the check engine light illuminated and the diagnostic fault code related to the tank ventilation system was identified. last week i isolated the p0456 16840 tank ventilation system pinhole leak code to the fuel tank. given the complexity of the ventilation system in the fuel tank area, i decided to get the system tested by a dealer. a cracked valve nipple atop the gas storage tank was identified by a volkswagen service center. i have filed a complaint with the ct attorney general and asked they forward to the appropriate state and federal agencies for further investigation. *tr | |||
| FUEL SYSTEM, OTHER - DELIVERY | |||
| 10/14/2003 | 3200 | 10 | 07/15/2003 |
| Failure to accelerate. i experience major delays in any acceleration immediately after i have depressed the brake (at any speed) and then try to reaccelerate. i understand that this is a common complaint among all audi tiptronic owners regardless of engine type. it is not, as audi tries to say, turbo lag. in almost every failure to date, i have almost been involved in an accident due to this problem. had other drivers been less attentive, i most surely would have been struck. i am hesitant to pull out into any volume of traffic with this persistent problem. *la | |||