Audi Allroad Quattro 2002
Model Allroad Quattro made in 2002 by Audi got 7 consumer complains, 4 investigations there are 3 recalls as well as 14 service bulletins. Consumer complaints with reference, among others things, to electrical system, fuel system, gasoline and latches/locks/linkages. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. The car had some investigations: fuel system, gasoline, fuel system, other. There were some recalls concerningelectrical system, fuel system, gasoline.
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 04V133000 | VOLKSWAGEN OF AMERICA, INC | from 08/14/1997 to 02/12/2004 | V (Vehicle) | 172866 | 07/26/2004 | ODI | VOLKSWAGEN OF AMERICA, INC | 03/18/2004 | 03/22/2004 | |||||||
| Defect Summary | On certain passenger vehicles, if a driver's knees push against the knee bolster (crash element) located under the dashboard, it can contact the headlight switch wiring harness, and an electrical short could occur. | |||||||||||||||
| Consequence Summary | A fire could originate in the left dashboard area. | |||||||||||||||
| Corrective Summary | Dealers will install a protective covering on the knee bolster (crash element). in addition, the wiring harness as well as the felt protector on the left side of the dashboard carrier will be checked, and replaced if necessary. the recall began on july 26, 2004. owners should contact audi at 1-800-822-2834. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| 06V198000 | VOLKSWAGEN OF AMERICA, INC | from 08/01/1997 to 06/30/2005 | V (Vehicle) | 70512 | 12/16/2006 | ODI | VOLKSWAGEN OF AMERICA, INC | 06/05/2006 | 06/07/2006 | |||||||
| Defect Summary | On certain passenger vehicles equipped with halogen low beam headlights, certain connector pins in the headlight switch connector come into contact with each other causing a short circuit. note: vehicles with xenon low beam headlights are not affected because the circuit in these vehicles contains a fuse, which precludes excessive current flow in the case of a short circuit. audi s6 and s6 avant vehicles are all equipped with xenon low beam headlights and, therefore, are not longer affected by this recall. | |||||||||||||||
| Consequence Summary | This condition could lead to overheating or fire. | |||||||||||||||
| Corrective Summary | Dealers will reroute the wiring harness by installing a jumper wiring harness. the recall began on december 16, 2006. owners may contact audi at 1-800-822-2834. | |||||||||||||||
| Notes | Volkswagen (audi) recall no. jn.customers may also contact the national highway traffic safety administration | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 08V157000 | VOLKSWAGEN OF AMERICA, INC | from 06/02/2001 to 06/01/2005 | V (Vehicle) | 68240 | 06/27/2008 | ODI | VOLKSWAGEN OF AMERICA, INC | 04/08/2008 | 04/08/2008 | |||||||
| Defect Summary | Volkswagen is recalling 68,240 my 2001-2004 audi a6 quattro vehicles equipped with 2.7l, 2.8l, or 3.0l engines and my 2001-2005 allroad quattro vehicles equipped with 2.7l or 4.2l engines. the aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. if this happens, a fuel leak may result. | |||||||||||||||
| Consequence Summary | A fuel leak in the presence of an ignition source could lead to a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will reinforce the nipple on the rollover valve to prevent leakage or repair the cracking at the nipple. the recall began on june 27, 2008. owners may contact audi at 1-800-822-2834. | |||||||||||||||
| Notes | Vw recall no. 20l8/jy.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-00-10-02 | 03/24/2010 | 10035268 | Audi: software version management (svm) operating instructions. detailing the general process for carrying out a software version management (svm) software update for any tsb or required vehicle update (rvu). troubleshooting information | 02/14/2011 | |
| TSB-01-09-06 | 05/13/2009 | 10032290 | Audi: software version management (svm), operating instructions. svm is a process to update the programming in flashable (re-programmable) control modules and/or to document changes in software levels in audi vehicles. this system uses t | 03/01/2010 | |
| TSB-01-08-33 | 12/15/2008 | 10028768 | Audi: software version management(svm) operating instructions. its a process to update the programming in flashable (reprogrammable) control modules and/or to document changes in software levels in all audi vehicles. *pe | 05/27/2009 | |
| ENGINE AND ENGINE COOLING | |||||
| 0501 | 04/19/2005 | 10015101 | Secondary air injection (air) pump motor -v101- is noisy. *tt | 05/19/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 20036582 | 02/26/2007 | 10022142 | Loses power or will not move after stop. *kb | 07/06/2007 | |
| EQUIPMENT - ELECTRICAL | |||||
| 0401 | 11/30/2004 | 10011577 | Electric stability program premature intervention. *tc | 01/27/2005 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 20056243 | 02/26/2007 | 10022141 | Headlight aiming, using hella universal beamsetter. *kb | 07/06/2007 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| 0501 | 04/12/2005 | 0502 | 10015098 | Fuel injectors, unnecessary replacement. update. *tt | 05/19/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0526 | 11/16/2005 | 10018221 | Authorization requirements for automatic transmissions. *tt | 12/19/2005 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| TSB-45-08-04 | 11/19/2008 | 10028008 | Audi: abs activates during light brake application . control noises are heard from the abs unit at low speed without brake application. *pe | 02/26/2009 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| TSB-45-08-04 | 11/19/2008 | 10028008 | Audi: abs activates during light brake application . control noises are heard from the abs unit at low speed without brake application. *pe | 02/26/2009 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||||
| TSB-45-08-04 | 11/19/2008 | 10028008 | Audi: abs activates during light brake application . control noises are heard from the abs unit at low speed without brake application. *pe | 02/26/2009 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 480501 | 02/03/2005 | 10012767 | Power steering, noisy. to include 2006 models. *tt | 03/14/2005 | |
| WHEELS - LUGS/NUTS/BOLTS | |||||
| TSB-44-08-14 | 11/19/2008 | 10027923 | Audi: wheel bolts require torque adjustment. torque sticks and torque extension bars are not approved by audi of america, inc. and should not be used to apply torque to wheel bolts. all audi models included. *pe | 02/20/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||
| PE08008 | VOLKSWAGEN OF AMERICA, INC | 01/31/2008 | 05/30/2008 | FUEL TANK LEAK | 08V156000 | |
| Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed. | ||||||
| PE08008 | VOLKSWAGEN OF AMERICA, INC | 01/31/2008 | 05/30/2008 | FUEL TANK LEAK | 08V157000 | |
| Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | ||||||
| PE08008 | VOLKSWAGEN OF AMERICA, INC | 01/31/2008 | 05/30/2008 | FUEL TANK LEAK | 08V157000 | |
| Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed. | ||||||
| PE08008 | VOLKSWAGEN OF AMERICA, INC | 01/31/2008 | 05/30/2008 | FUEL TANK LEAK | 08V156000 | |
| Volkswagen (vw) is recalling certain vw passat 4motion and audi a6 quattro and allroad quattro all-wheel drive passenger cars.vw vehicles subject to recall were manufactured from november 22, 2000 through may 31, 2005 and audi vehicles subject to recall were manufactured from june 2, 2001 to june 1, 2005.the nhtsa recall number for the vw vehicles is 08v-156 (vw also is correcting defects related to heat shield and fuel line hazards for these vehicles and for 1999-2000 passats in this recall action.)the nhtsa recall number for the audi vehicles is 08v-157.since 2006, odi has received 17 complaints of fuel leaking from the subject vehicles' fuel tanks.the 400 complaints shown above may include duplicate reports to odi and the manufacturer. while the consequence (fuel leaks from the top of the tank) is similar for both the passat and audi subject vehicles, differences in design and construction require a different remedy for each vehicle.on the passats, the ventilation line could have been installed improperly with tension and with an incorrectly positioned cable tie.the tension could cause cracked or broken nipples on the fuel tank rollover valve.on the audi vehicles, a material change (effective june 2, 2001) with different aging characteristics used for the rollover valve and the use of an inflexible aluminum ventilation line could cause cracking of the nipple on the rollover valve.vw is recalling all vehicles subject to these defects.it will inspect passats to ensure that the vent line is tension free and correct the installation if tension is found.if a crack or fuel leak is found, vw will replace the fuel tank.audi will repair all subject vehicles by reinforcing the fuel tank rollover valve with an epoxy adhesive.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/17/2009 | 82000 | 1 | 04/03/2009 |
| Tl*the contact owns a 2002 audi all road. the contact noticed that the headlight and self leveling light had illuminated on the instrument panel. after having a recall perform on his vehicle by the manufacturer. he did not notice any differences before hand. the current and failure mileage is 82000. the consumer stated the headlights still do not work and also the air bag suspension does not work. updated 10/26/09 | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 08/21/2004 | 19794 | 3 | 07/08/2002 |
| Twice my wife encountered trucks running stop signs. our 2002 audi all road had turbo lag which means when she floored the gas pedal, the car hesitated and hardly moved and then, as she tried to turn at the same time, the car suddenly accelerated so hard, she almost lost control. the same thing happened to me once but i didn't need to turn at the same time. these incidents happened in 2003 and 2004. i took the car to the dealer three times but they said the car was designed to do this. i strongly feel this is a serious, dangerous safety concern on the part of all people driving this car. the incident date below is the last time this happened. *jb | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 12/25/2006 | 61500 | 1 | |
| The alarm in my 2002 audi allroad went off while i was backing out of a parking space and i could not get out of the car. when i would try to open the door with the electronic key, they would instantly re-lock and the door would not open by pulling up on the handle. essentially i was trapped inside for approximately five minutes. it finally quit and when i got it in for service, the dealer said that moisture had gotten into the locking mechanism and it needed to be replaced. my point is in the unlikely event that i had to exit the car for my own safety, and i couldn't get out of the car, it could be a very serious safety problem. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/10/2010 | 132000 | ||
| 2002 audi allroad 2.7t. this vehicle is equipped with air suspension. the pump assembly is located under the car in between the rear wheels and has a protection cover. this car is allwheel drive and includes standard amenities such as a skibag. one would expect this car to hold well in cold climate. after 8 yrs of use, the pump assembly is corroded to the point where it has separated from its support. it is still operating, but now appears to rest on the protective cover, which itself is held by three fasteners also corroded and disintegrating. a concern is that the assembly falls off and presents a hazard for following vehicles, as well as a hazard for how the car handles as this pump feeds the air suspension. pictures of the corroded assembly and cover fasteners are available. a search on audi-forum shows that there might be other instances of the same for this type of vehicle at about the same age. | |||
| 05/01/2008 | 48000 | 1 | |
| I had stopped at a light prepared to make a right turn. when i accelerated to turn i heard and felt a large clunk in the rear end of my car; i thought i had been rear-ended but no other car was there. i then could feel and hear something dragging so i pulled over. i could see the rear axle hanging down on the ground and the wheel well on the driver rear buckled inward. it turned out that one of the bolts that held my rear axle in place was missing and the other one sheared off due to stress. my car literally dropped its rear axle. i have never had work done that would have entailed removing this bolt so the only assumption is that it was either loose or missing when i purchased the car. i am very thankful that it happened when i was accelerating from a stop not passing a car on the interstate! *tr | |||
| 10/24/2007 | 64000 | 1 | 09/01/2005 |
| Rainwater leaked into the vehicle, collecting in the passenger footwell, shorting out several electrical components. i understand vw/audi vehicles have a history of this occurring due to firewall/pollen filter/sunroof deficiencies which allow this to happen and they and their dealerships are very uncooperative in even acknowledging such a problem exists in the design of these vehicles. very unfair to consumers to deny such a problem exists and they should be held accountable. *tr | |||
| SUSPENSION | |||
| 08/10/2010 | 132000 | ||
| 2002 audi allroad 2.7t. this vehicle is equipped with air suspension. the pump assembly is located under the car in between the rear wheels and has a protection cover. this car is allwheel drive and includes standard amenities such as a skibag. one would expect this car to hold well in cold climate. after 8 yrs of use, the pump assembly is corroded to the point where it has separated from its support. it is still operating, but now appears to rest on the protective cover, which itself is held by three fasteners also corroded and disintegrating. a concern is that the assembly falls off and presents a hazard for following vehicles, as well as a hazard for how the car handles as this pump feeds the air suspension. pictures of the corroded assembly and cover fasteners are available. a search on audi-forum shows that there might be other instances of the same for this type of vehicle at about the same age. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | CORAL SPRINGS | CHAMPION AUDI | 954-509-8960 | |
| NE | OMAHA | 68114 | STAN OLSEN | 402/397-8200 |
| WI | MADISON | 53713-2737 | ZIMBRICK EUROPEAN | 800-224-4004 |