Audi Audi 2002

Model Audi made in 2002 by Audi got 9 consumer complains as well as 10 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling and exterior lighting. Technical service bulletines regarding electrical system and engine and engine cooling.

Model 2002

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
TSB-00-10-0203/24/201010035268Audi: software version management (svm) operating instructions. detailing the general process for carrying out a software version management (svm) software update for any tsb or required vehicle update (rvu). troubleshooting information02/14/2011
TSB-01-09-0605/13/200910032290Audi: software version management (svm), operating instructions. svm is a process to update the programming in flashable (re-programmable) control modules and/or to document changes in software levels in audi vehicles. this system uses t03/01/2010
TSB-01-08-3312/15/200810028768Audi: software version management(svm) operating instructions. its a process to update the programming in flashable (reprogrammable) control modules and/or to document changes in software levels in all audi vehicles. *pe05/27/2009
ENGINE AND ENGINE COOLING - ENGINE
2003658202/26/200710022142Loses power or will not move after stop. *kb07/06/2007
030102/27/200310001093Ignition coil, misfire diagnosis. malfunction indicator light on/flashing; engine running rough; loss of power; diagnostic trouble codes p0300, p0301, p0302, p0303, p0304, p0305 or p0306 stored. *tt04/14/2003
EXTERIOR LIGHTING - HEADLIGHTS
2005624302/26/200710022141Headlight aiming, using hella universal beamsetter. *kb07/06/2007
UNKNOWN OR OTHER
ALS011508/08/2001622413Service circular regarding 2002 audi maintenance book reprint. *tt10/17/2001
VISIBILITY - GLASS, SIDE/REAR
030104/29/200310001565Front or rear door glass seems to be too tight in window channel, operates slowly or chatters. *tt06/06/2003
VISIBILITY - WINDSHIELD WIPER/WASHER
92010209/07/2001920001625453Vehicle delivery information on removing transportation wiper blades at delivery. *tt11/28/2001
WHEELS - LUGS/NUTS/BOLTS
TSB-44-08-1411/19/200810027923Audi: wheel bolts require torque adjustment. torque sticks and torque extension bars are not approved by audi of america, inc. and should not be used to apply torque to wheel bolts. all audi models included. *pe02/20/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - ENGINE
09/11/2003102/14/2002
 Out of control experience due to unwanted acceleration of vehicle. the vehicle accelerated when the gas pedal was released, the engine revved past the redline, and the vehicle did not slow down when the brakes were engaged and we almost did not make the turn into our neighborhood. even when we put the vehicle in neutral,the engine did not stop revving. we checked to make sure the cruise control was not on and tried the engine again, only to have the engine rev through the redline when only the brake pedal (and not the gas) was engaged. we turned the car off and pushed it to a safe location where we left it, and called the police (who would not make an incident report) and left a message at the dealership. *ph
EXTERIOR LIGHTING - HEADLIGHTS
 All xenon headlamps should be banned. they blind oncoming drivers !!!
POWER TRAIN - AUTOMATIC TRANSMISSION
08/01/2002
 Auto transmission lags up to 1 second in responding when accelerator pedal is depressed. this has caused a few close calls when tring to make turns into traffic. trans also lags when shifting from reverse into drive. engine revs but drivetrain does not catch. then car takes off with a jolt. also, experiencing a vibration from car when driving even after checking brake rotors, wheel balance and alignment. seems to come and go. could be transmission related. dt
TIRES
07/01/2002201/01/2002
 We have had 2 separate side wall failures on the front tires. the first was in less than 10,000 miles and the second was on a new tire in less than 5,000 miles on a new replacement. neither failure showed any evidence of rim damage or other external event. we are caught between audi and goodyear each of which want us to call the other party. this appears to be a systemic problem related to the audi tt tire recall. dt
05/16/2002411/01/2001
 Tire and car have been maintained to manufacturer specs, tires have automatic tire pressure monitors. at about 11000 mi i noticed some feathering of all 4 tires. i took it in at about 11700 and dealer agreed all 4 tires were wearing abnormally. their factory rep blames goodyear, delaer stated 4 wheel alignment was off. they have done nothing to date about the tires prematurely wearing. at about 12600 mi the tire pressure monitor indicated a sudden decrease in pressure for the rr tire. i was going about 15 mph and was near a tire shop. when i arrived at the shop, the tire was nearly flat. they repaired the tire, but informed me that three of the four tires would not pass safety inspection. the right front and right rear have not tread left and the the lr is nearly gone. the lf would pass but is badly feathered for only 12600 miles. the cause of the flat tire was a nail i had picked up in the nearly bald rr tire. the shop said if it had happened at freeway speeds it would have been very dangerous. they stated a normally treaded tire would not have picked up the nail, but because of excessive wear, the nail immediatlely punctured the tire. the factory rep told me that audi had been experiencing some problems with the goodyear tire designed especially for the allroad model and they had not see much problem with the pirelli tires for the same model. i think someone needs to look into the manufacture and safety level of the goodyear wrangler made especially for the audi allroad. people who buy these cars count on them being safe and able to perform. tires should certainly last more than 10000 miles and all four should wear evenly.*ak
TIRES - SIDEWALL
12/23/2002101/15/2002
 I am adding to a previous complaint [odi 768857 - ref 704187] reporting 2 goodyear side wall tire failures. i have now experienced a 3rd side wall bubble and failure. again there is no rim damage and proper tire pressures have been maintained. the car has not been operated off road. i'm caught between audi which takes no responsibility for the tires on their cars and goodyear. i have never had tire failures on any of the other 5 cars we own and continue to be sure that this must be a common problem caused by weak side walls.
VEHICLE SPEED CONTROL
09/11/2003102/14/2002
 Out of control experience due to unwanted acceleration of vehicle. the vehicle accelerated when the gas pedal was released, the engine revved past the redline, and the vehicle did not slow down when the brakes were engaged and we almost did not make the turn into our neighborhood. even when we put the vehicle in neutral,the engine did not stop revving. we checked to make sure the cruise control was not on and tried the engine again, only to have the engine rev through the redline when only the brake pedal (and not the gas) was engaged. we turned the car off and pushed it to a safe location where we left it, and called the police (who would not make an incident report) and left a message at the dealership. *ph
09/17/2002900009/01/2002
 The problem i am experiencing is a lag in throttle response. when the accelerator is depressed there is a moment where nothing happens then, a second later the car accelerates very rapidly. this especially noticeable when driving in stop-and-go traffic where your foot goes from the brake to the throttle frequently. my wife almost had an accident due to this delay; she was making a left turn across the oncoming lane, when an opening appeared, she depressed the accelerator and for a moment nothing happened, then the car finally goes and puts her right into the path of oncoming traffic. had the oncoming car not braked, she feels she would have been hit. it is for this reason that i believe this is a safety issue and not a convenience issue. i contacted audi via e-mail to let them know about this and they instructed me to bring the car to the dealer for a diagnosic and road test which i did. the dealer stated that the car is operating within manufacturer's specs'' and there is nothing wrong with the car. when i followed up with audi they concurred with the dealer and again stated that there is nothing that can be done. i logged-on to an audi allroad forum(audiworld.com) and many other allroad owners are experiencing the same problems, and getting the same results when they contact audi, which is no aknowledgement of the problem. some owners report to have had close calls. many owners feel it is the drive by wire accelerator while others feel it is the transmission. either way it is dangerous and should be addressed by audi . dt
VISIBILITY - WINDSHIELD WIPER/WASHER
02/09/20041
 While driving in inclement weather windshield wipers will not clear off the snow on the front windshield. dealer indicated that it was a manufacturing design flaw, and there was no solution to the problem. *ak *la

Car dealers selling


StateCityZipNamePhone
COLAKEWOOD80215PRESTIGE IMPORTS, INC303-238-8101
NJPABIPPANYPAUL MILLER973-575-7750