Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
07/05/2008100000
 Tl*the contact owns a 2000 audi s4. the contact stated that the instrumental cluster does not work in his vehicle. occasionally, he is unable to read the display panel. the dealer quoted him a cost for the repair, but did not provide any other assistance. the failure mileage was 100,000.
01/01/20091000001
 Center instrument cluster display does not function. pixels which display critical vehicle warning information are out and illegible. problem is permanent and entire cluster has to be replaced to fix problem. *tr
01/26/20071780001
 The 2000-2002 audi s4s have a very large problem with the informational gauge cluster screen failing. this is a safety issue as well an extremely common problem. it fails to alert you of things wrong with the vehicle like brake pad wear, taillight malfunctions, engine issues, vehicle speed, temperate (issue when its gets freezing). this is mostly due to relying on this screen for so many years. manual checks can be done obviously but it fails without warning and that can be to late in many cases. *tr
08/19/2004450001
 Tl*the contact owns a 2000 audi s4. while driving approximately 25 mph, the led indicators dimmed on the instrument panel. the contact managed to drive to his residence. the dealer informed him to purchase a new control panel. the vehicle was not repaired at the time, but the failure persisted for the past four years. recently, the contact noticed that the led indicators were too dim to assist with the warning indicators notifying him of a failure with the vehicle. the manufacturer and dealer were not notified. the current mileage was 90,000 and failure mileage was 45,000. updated 03-06-09 *bf updated 03/10/09. *jb
10/02/2008900001
 Screen in gauge cluster is going bad and is a safety hazard since i can not read important information for my vehicle. *tr
04/12/2008104/12/2008
 Instrument cluster warning system is missing pixels and i can't see certain warnings to tell me if my car is having a serious problem or not. *tr
03/25/2008872851003/25/2008
 2000 audi s4 purchased used and center trip odometer in instrument cluster. trip odometer is supposed to give you vehicle information so when it doesn't work you may not get valuable info that could help you avoid an accident or just a major car problem which could cost a lot to fix. *tr
01/10/2008513000101/07/2004
 Information display is illegible...dead pixels. *tr
01/01/200550000109/10/1999
 Dashboard/instrument cluster information screen has more then half of it pixels missing. i can not read any information form the car, for example( check engine, brake pads are low, temp warnings, door ajar. push in clutch to start, etc. it started as just a couple of pixels missing a couple of years ago and just keeps getting worse to the point there will be nothing just a beep and i won't know why the car is beeping at me. *tr
11/10/2007306/02/2007
 My gauge cluster, the center display is missing a thousand pixels and you cant read the important safety information on the center display and my radio keeps cutting in and out and i feel it could cause a fire. *tr
11/16/2007111000104/15/2007
 My 2000 audi s4 has many bad pixels on the instrument cluster that warns me about safety related items. audi will not fix the item without charge. *tr
11/15/200665000109/16/2005
 Tl*the contact owns a 2000 audi s4. the contact stated that the digital instrumental panel display has lines across it, which prevent him from reading the screen. this is a persistent failure. when he took the vehicle to the dealer to be repaired, he was informed that he needed to purchase a new cluster for the instrumental panel. the current and failure mileages were 65,000.
11/15/200648000106/10/2006
 The instrument cluster displaying the dashboard is unreadable preventing the owner from reading vital safety alerts or possible hazardous failures of the vehicle and/or engine parts/components. also rearview mirror has tinting defects causing obstruction of view. *tr
11/06/200750000110/15/2006
 2000 audi s4 instrument display failure. dead pixels or lines do not show up making in hard to read display information. *tr
09/17/2002500001
 Drivers information display failure. no way to display safety information, vehicle monitoring etc. *tr
11/09/20071
 Instrument cluster lcd screen that displays safety information (brake pad replacement notification, low coolant, etc.) has been gradually losing functionality making it harder and harder to read. *tr
02/14/200681000108/10/2005
 Center display on car is badly faded with several pixels missing. most of the time there are so many pixels missing it is impossible to read information. this is potentially dangerous as the display shows vital info about the car. *tr
01/01/19011
 2000 audi s4 with unreadable gauge and warning lights on the instrument cluster. consumer states this has gotten worse and they are not readable at all. his brake pedal was soft and the warning light was unreadable. *kb while driving, there was a loud beep followed by a constant flashing of a blurry display which the consumer could not read. the consumer later discovered the flashing light was suppose to show the brake level signal/pad signal level. the vehicle was towed to the dealer where it was determined that the abs pump had failed.
08/15/200545000107/15/2005
 The center display on my 2000 audi s4 started having missing pixels several years ago. now it has gotten so bad that i cant even read the auto-check system. 9 out of the 10 people that i know with this exact same make and model vehicle have this same problem. i really think that something should be done about this. *jb
05/05/2007103/15/2007
 (1)events leading up to the failure: a.time. this has been an ongoing problem that continues to get progressively worse over time as pixels fail on the lcd drivers information display in the gauge cluster. (2) failure and its consequences: a. presently, the cluster is unreadable and thus information vital to the safe operation of the vehicle is not available to me. (3) what was done to correct the failure; i.e, parts repaired or replaced (and if old part is available) a.nothing yet. to repair the item a completely new gauge cluster must be purchased. *tr
09/25/20075000050
 The display cluster in my 2000 audi s4 is losing visible lines: as time goes on, less and less of my display is readable as more pixels stop functioning. *tr
09/29/2007147986105/28/2006
 The events leading up to the failure were normal day to day conditions that go hand and hand with normal car use. the display in the center of the gauge cluster now has missing or dead pixel rows preventing the display of messages such as, coolant level, brake lamp malfunction, and engine oil level. *tr
07/12/200766250106/08/2007
 The car was purchased on may of 2007. the cars instrument panel was working fine when purchased. all the cars critical information is displayed on the panel. a month after purchased i noticed that the panel intermittently fails. the car was running low on coolant but since i could not read the deploy i had no idea until the car overheated and the water pump blew. the repair alone cost me $800.00. mechanic stated that the instrument cluster should have displayed that the coolant was low. so i also believe this would be dangerous because all warning information is displayed on the cluster; brakes, temperature and oil. *tr
09/30/200778000104/15/2007
 Bad instrument cluster display going bad..can't see any warning symbols if they were to show. *jb
08/28/20071
 There were no events leading up to failure. failure is center display in instrument cluster has lost lines, and goes so dim at times that i can't read anything on it. the display gives important info for failures in system, like brakes, headlights, oil pressure loss, etc. and if i cannot read/see it i wont know what's going on. *jb
08/25/200746000108/25/2007
 Tl*the contact owns a 2000 audi s4. the center pixel display on the instrument panel does not properly display all of its features. the display began malfunctioning at approximately 30,000 miles and has been occurring ever since. the vehicle was out of warranty and the contact never notified the dealer of the failure. the current mileage was 76,000 and failure mileage was 46,000.
04/01/20069200036510/01/2005
 Tl*the contact owns a 2000 audi s4. the contact stated that he was unable to view the warning indicators on the instrument panel. the dealer stated that the heat from the vehicle caused the failure. as of september 28, 2007, the dealer had not repaired the vehicle. the failure mileage was 92,000 and current mileage was 105,000.
02/25/20071
 2000 audi s4 customer states that after about 3 months he developed gauge cluster problems*cc the failure of the instrument cluster, resulted in the consumer not being able to read the fuel, temperature or engine speed. *jb
01/01/19011
 2000 audi s4 with gauge cluster problems**nar**cc the problem developed in 2003 just after the warranty period expired. the problem has gotten progressively worse causing a serious safety issue. audi has been aware of the problem for several years. audi uk chose to replace the cluster free of charge in the united kingdom. the consumer is requesting that audi replaced the cluster in his vehicle free of charge. *nm