Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/01/2003600001
 1. all the time 2. the failure makes me unable to see the warning icons due to the dead pixels in my cluster (dash computer) 3. no repair was done. *tr
01/01/2009700001
 1) there is no triggering event leading up to the failure. it just appears over time. 2) the lcd screen in the instrument cluster has lines of pixels that do not light up. this is constant, with more lines of pixels going out and permanently staying out over time. as a consequence, important warning messages are not displayed or readable; such as worn out brake pads, fuel low warning, washer fluid low warning, etc. if these warnings are not displayed, the vehicle may run out of gas without warning and stall while operating, or brakes may wear down to the point of losing effectiveness without warning, or be left without washer fluid without warning. *tr
03/15/2008590001
 Dead pixels in instrument warning display. *tr
08/01/2007600001
 Instrument cluster has lost pixels and ends up unreadable for all warnings and manufacturer programmed safety warnings. *tr
06/01/2008730001
 I both own a 2001 audi a4 and 2001 audi s4.. on both the red lcd instrument cluster screen has failed to the point where nothing on that screen is legible. the screen is designed to show mileage, speed warning, run time and other functions. the pixels have ceased to function to the point beyond recognition. i share this problem with a very large group of audi owners of the same and/or similar model. this group of people expands internationally and audi clearly knows that this is a prone to failure part. *tr
01/01/19011
 2001 audi s4 with gauge cluster problems**nar**cc this problem surfaced just after the warranty expired in 2004. the problem has since grown progressively worse, causing a serious safety issue with operating the vehicle. the consumer indicated that audi has been aware of the problem for several years and audi uk has replaced the failed cluster free of charge. the consumer requested that the manufacturer replace the gauge cluster at to cost to him since this is a common problem. *nm
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
03/28/20043400003/15/2003
 My grievance relates to the relative ease that my vehicle was stolen on a sunday from a street parking space in manhattan, between the hours of 9 am and 5 pm, while located on a main throughfare that is regularly traveled by both pedestrians & vehicles. that the vehicle's factory installed theft-deterrent was defeated or failed to operate, given its high visability on a moderately to heavily traveled street, should warrent, at the very least, an investigation into the effectiveness and proper functioning of alarm system operation as represented by the manufacturer. while the theft incident stats kept by audi, and their us subsidery, audi of america, show theft to be insignificant, the data provided by other nationwide databases is another matter altogether. in 2002, the s4 was the 25th most stolen car in nj (all intents& purposes: the tri-state area, ny, nj, conn). this particular submodel (s4 sedan & wagon) was manufactured b/wn 2000-2002, in fairly limited production numbers. its status as 25th most-stolen car seem to indicate an exploitable flaw in its theft alarm/protection. *ak
11/11/2003208/18/2000
 2001 audi s4 has a security flaw that can render the alarm useless in seconds, therefore making it extremely easy to steal. the alarm can be easily bypassed by simply punching a hole in the driver door skin, the car has no immobilizer, the engine can be started by brute force on the ignition.*ak
10/30/20011
 My 2001 audi s4 was stolen in springfield, nj and recovered in newark, nj. the total damage to the car was approximately $8000. i believe that this theft was possible largely because of a significant flaw in the security system. specifically, the doorlock mechanism is directly tied to the alarm, including the motion sensors and the ignition kill. thus, a tiny hole punched in the door to unlock the door simultaneously let's a thief into the car and disables the entire security system. the lack of a true immobilizer system on the car created a reputation for this high-performance vehicle that it is easily stolen and now it is a particular target for thieves, especially in the new jersey area. there have been numerous reports of high-speed joyrides and other dangerous situations with stolen s4's. it is my understanding that most audi's from 2000-2002 have this flaw and i belive that audi should acknowledge the problem and retrofit these vehicles with a safer anti-theft system.*ak
02/24/2004101/21/2002
 Uneffectiveness of factory alarm. the hugh number of thefts of my vehicle is concerning. i am concerned on the security of leaving my car anywhere but my garage.*ak
10/11/20011100110/12/2001
 I had just purchased a 2001 audi s4 for close to $40,000. with 1100 miles on it my car was stolen in broad daylight approx 3 pm. upon further research, i learned that the factory passive alarm can be tricked into thinking it has been disarmed. a small hole near the door lock gains access to a rod that when lifted disarms the system as if a key were used, combine this action with the with removal of the ignition, and the vehicle can be started with a screw driver and driven away. i've also learned that vw/audi had the technology available to equip this model with an engine immobiliser as part of the oem alarm system. i'm aware of dozens of thefts of the audi s4 in particular and am reading of more thefts occurring weekly. just do a search on www.audiworld.com using the word stolen and you will see for yourself. my experience has been in the ny/nj metropolitan area. i think audi should be held responsible for this gross oversite on their part and offer a retrofit of some sort to protect my investment. i don't feel safe driving my vehicle freely anywhere i want without having to worry about it being stolen. this problem has reached epidemic proportions here. *jb
03/06/200401
 The security system of my 2001 audi s4 has a major fault. the manufacturer did not include any type of immobilizer into the system making it extremely easy for it to get stolen. an immobilizer is a system built into the computer/ignition system of the vehicle that doesn't allow it to be started unless the key is used. i am uncomfortable parking it in any major city and as i live near nyc, its a real issue. i have a number of friends who have had their s4s stolen in the new jersey area in a matter of minutes. this is a very limited production car and still makes the top 25 most stolen vehicles in its class, that says something about not only how desirable it is to thieves but how easily it is stolen. an immobilizing system would not eliminate all theft but would reduce it substantially. i feel this is something the manufacture should rectify. other cars in the audi line up for 2000 had immobilizers so the company had easy access to such technology but chose not to include it in their 2001 model year a4/s4. i also had a 2001 vw jetta (same parent company as audi) and it had an immobilizer, this car cost just about half as much as the audi s4 so its absurd. please help me and my fellow audi a4/s4 owners rectify this situation. thanks in advance for your time and help. *jb
03/06/2004103/01/2002
 I currently own a 2001 audi s4. there has been an unusually large amount of thefts of these vehicles over the last couple of years. it is due to the poor alarm system audi has put in these vehicles. there is no immobilzer, which was put in their other models. audi refuses to do anything about this problem. *jb
06/03/200319800105/22/2003
 My car (2001 audi s4) was stolen in livingston nj, and recovered in irvington, nj. the car had a stock alarm system which was easily bypassed. this car did not have an immobilizer. other model audi's have an immobilizer. $10,000 of damage was caused to the car. this is unacceptable. certainly audi can retrofit an immobilizer into this car because the same car in europe has the immobilizer. *jb
03/06/20041
 Audi of america has not taken security systems on the audi s4's seriously. they have been massive known thefts in the tri-state area and the list continues to grow. i have spent over $800 for added security and will continue to spend more if i have to. i cannot sleep peacefully at night knowing my car is prone to easy theft due to it's ineffectiveness in security protection. i feel it's a matter a time before my car will be stolen in a mall or a shopping center or on a street or even in my own home. audi needs to address this immediately! *jb
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
10/02/200020000109/26/2000
 Dt: instrument panel was damaged upon delivery of vehicle, was replaced by dealership, consumer complained numerous times about electrical problems, not able to view instrument panel properly. when replaced the instrument panel already had signs of wear and needed to be replaced again.*ak