Audi S4 2002
Model S4 made in 2002 by Audi got 31 consumer complains as well as 18 service bulletins. Consumer complaints with reference, among others things, to digital instrument panel and electrical system. Technical service bulletines regarding electrical system and engine and engine cooling. The car has one 2.7 turbo engine.
Model 2002
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 2.7 Turbo | 6 | Manual, 6 gears | 4 | 17/23/20 | 19.174/30.0436/22.9027 | Premium | 1238 | COMPACT CARS | |
| 2.7 Turbo | 6 | Semiautomatic, 5 gears | 4 | 17/24/20 | 19.0976/30.2734/22.9022 | Premium | 1238 | COMPACT CARS | |
| 2.7 Turbo | 6 | Manual, 6 gears | 4 | 17/23/20 | 19.174/30.0436/22.9027 | Premium | 1238 | SMALL STATION WAGONS | |
| 2.7 Turbo | 6 | Semiautomatic, 5 gears | 4 | 17/24/20 | 19.0976/30.2734/22.9022 | Premium | 1238 | SMALL STATION WAGONS |
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-00-10-02 | 03/24/2010 | 10035268 | Audi: software version management (svm) operating instructions. detailing the general process for carrying out a software version management (svm) software update for any tsb or required vehicle update (rvu). troubleshooting information | 02/14/2011 | |
| TSB-01-09-06 | 05/13/2009 | 10032290 | Audi: software version management (svm), operating instructions. svm is a process to update the programming in flashable (re-programmable) control modules and/or to document changes in software levels in audi vehicles. this system uses t | 03/01/2010 | |
| TSB-01-08-33 | 12/15/2008 | 10028768 | Audi: software version management(svm) operating instructions. its a process to update the programming in flashable (reprogrammable) control modules and/or to document changes in software levels in all audi vehicles. *pe | 05/27/2009 | |
| ENGINE AND ENGINE COOLING | |||||
| 0402 | 11/02/2005 | 0503 | 10018217 | Oil leaks from upper engine areas, diagnostic guidelines. *tt | 12/19/2005 |
| 0505 | 10/28/2005 | 10017783 | Coolant leakage around auxiliary coolant pump. coolant light may be illuminated. *tt | 11/30/2005 | |
| 0501 | 04/11/2005 | 10015100 | Fuel injectors unnecessary replacement. *eh | 05/19/2005 | |
| 0502 | 04/11/2005 | 10015102 | Fuel injectors unnecessary replacement. *eh | 05/19/2005 | |
| 0501 | 04/19/2005 | 10015101 | Secondary air injection (air) pump motor -v101- is noisy. *tt | 05/19/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 20036582 | 02/26/2007 | 10022142 | Loses power or will not move after stop. *kb | 07/06/2007 | |
| 0406 | 08/30/2004 | 10009877 | Udpate programming (flashing) engine control module (ecm) to correct cold start engine stumble. *tt | 11/01/2004 | |
| 0402 | 08/31/2004 | 10009879 | Valve cover, diagnosing oil leakage from gaskets. *tt | 11/01/2004 | |
| 0207 | 09/30/2002 | 10000561 | Diagnosis of driveability complaints such as rough idling, hesitation, lack of power and multiple misfires or diagnostic trouble codes p0103, p1111, p1112, p1128, p1130, p1144, p1145, p1146, p1147, p1148 or p1557 on turbo charged engines. | 03/24/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| SAC-28F2-REV | 08/01/2010 | 10036497 | Audi: gasoline engine vehicles; inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. added final mailing phase-8/10 vin information. | 03/23/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 20056243 | 02/26/2007 | 10022141 | Headlight aiming, using hella universal beamsetter. *kb | 07/06/2007 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| 0501 | 04/12/2005 | 0502 | 10015098 | Fuel injectors, unnecessary replacement. update. *tt | 05/19/2005 |
| 240501 | 02/15/2005 | 10012766 | Fuel injectors, unnecessary replacement. *tt | 03/14/2005 | |
| FUEL SYSTEM, OTHER | |||||
| 0408 | 09/10/2004 | 10009732 | Long term fuel trim - system too rich. diagnostic trouble code p1123, p1125, p1137 and p1139. *tt | 10/19/2004 | |
| WHEELS - LUGS/NUTS/BOLTS | |||||
| TSB-44-08-14 | 11/19/2008 | 10027923 | Audi: wheel bolts require torque adjustment. torque sticks and torque extension bars are not approved by audi of america, inc. and should not be used to apply torque to wheel bolts. all audi models included. *pe | 02/20/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 04/22/2008 | 85000 | ||
| Tl*the contact own a 2002 audi s4. the center instrument panel display intermittently failed to illuminate. when the failure occurred half of the display was well lit while the other half was not. occasionally there was also an odor similar to electrical smoke. the dealer was not notified of the failure since the lights on the instrument panel do not remain illuminated. the driver stated that a cable may be disconnected within the instrument panel which may be a common problem. the failure has occurred intermittently for one year. the failure mileage was 85,000. | |||
| 05/17/2008 | 57000 | 1 | |
| Tl*the contact owns a 2002 audi s4. the contact stated that the lcd screen on the instrument panel has lines running through the screen, which prevent him from viewing the information. he has not yet taken the vehicle to the dealer. the failure mileage was 57,000. updated 5/5/09 *cn updated 05/07/09.*jb | |||
| 08/15/2007 | 89000 | 1 | 08/01/2007 |
| 1. purchased a 2002 audi s4 2.7t. 2. the auto check system in the instrument cluster does not work especially when warm. the lcd ribbon cable looses contact and doesn't display the information it should. critical safety information is no longer displayed. 3. was quoted obscene amounts by audi dealers to replace entire instrument cluster. $250 for a used cluster that would need the odometer adjusted for an additional fee. *tr | |||
| 11/02/2007 | 47000 | 15 | 10/27/2007 |
| Tl*the contact owns a 2002 audi s4. the contact stated that the led display on the instrument panel is not working properly and impairs visibility. the dealer stated that the display needed to be replaced. the vehicle has not been repaired and the manufacturer was not notified. the failure mileage was 47,000 and current mileage was 47,500. | |||
| 02/01/2006 | 35000 | 15 | 08/15/2005 |
| Dashboard instrument cluster led display is burning out. *jb | |||
| ELECTRICAL SYSTEM | |||
| 09/07/2006 | 60000 | ||
| Tl*the contact owns a 2002 audi s4. while driving approximately 45 mph on normal road conditions, the instrument panel displayed missing and faded pixels, as well as incomplete information about the vehicle. the failure occurred without warning. the vehicle has not been repaired. the failure mileage was 60,000 and current mileage was 120,000. | |||
| 12/23/2008 | 59600 | 1 | |
| Instrument cluster on my 2002 audi s4 has failed. without this display, the potential for a hazardous situation increases due to not being able to read the errors which would normally be displayed. i am aware of this being a very common faulty part and would recommend looking into a recall. *tr | |||
| 09/17/2008 | 36254 | 1 | |
| I bought my car with 36,xxx miles on it. the center lcd screen does not work. the car is practically brand new and the center cluster information center is busted. its barely readable, but display important user diagnostic/info about the car (service lights, etc). this is unacceptable and i would like to prompt a recall. it's a 2002 audi s4, 2.7t the previous owner complained to me when i bought the car that it never worked for him either. (he owned car for nearly 2 years+). *tr | |||
| 01/01/2004 | 1 | 07/16/2002 | |
| Had a check engine light come on when diagonal, found fault 16985 aesis advised to replace ecm. ecm was replaced, since then have been losing power during acceleration to the point where the car does not have any power then kicks back in. taking to the dealer several times and they say they can not find anything wrong. *la | |||
| 02/18/2003 | 11493 | 4 | 08/23/2001 |
| The driver's seat experienced a rocking motion when the vehicle accelerated. the consumer suspected possible seat frame damage. *ak the seat would rock forward and backward upon acceleration and deceleration. the dealer refused to do any further repairs. the problem gradually became worse. there was a coolant leak and an electrical short where the oil pressure switch was located.*scc *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/07/2005 | 48850 | 1 | 11/10/2001 |
| Cam cover oil leaks discovered after 50,000 mile service at approx 48,500 miles 11/7/05. audi tsb 05-03, nov. 2, 2005 covering 2000-2006 models a4, cabriolet, tt, a6, s4, allroad, a8, s8, and rs6 with engines 1.8t, 2.8 v6, 2.7 v6t, and 4.2 v8 states that if a customer complains and the area is wet with fluid residue or droplets that are not coming off, to clean the oil stained area and tell the customer that it could be the result of spillage when topping off or normal gasket sweating and is not indication of a malfunction. if found and no customer complaint, no action is to be taken. if found and only if a customer complains, then replace gaskets and leak test the engine. this is an unacceptable policy of hiding by lack of disclosure, the leak and unfairly shifting the cost of a manufacturing or design defect to the customer. audi needs to be held accountable and forced to cover these leaks for an extended period of time and notify owners to bring their cars in for inspection and repair. *jb | |||
| EQUIPMENT | |||
| 09/17/2008 | 36254 | 1 | |
| I bought my car with 36,xxx miles on it. the center lcd screen does not work. the car is practically brand new and the center cluster information center is busted. its barely readable, but display important user diagnostic/info about the car (service lights, etc). this is unacceptable and i would like to prompt a recall. it's a 2002 audi s4, 2.7t the previous owner complained to me when i bought the car that it never worked for him either. (he owned car for nearly 2 years+). *tr | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 02/18/2003 | 11493 | 4 | 08/23/2001 |
| The driver's seat experienced a rocking motion when the vehicle accelerated. the consumer suspected possible seat frame damage. *ak the seat would rock forward and backward upon acceleration and deceleration. the dealer refused to do any further repairs. the problem gradually became worse. there was a coolant leak and an electrical short where the oil pressure switch was located.*scc *jb | |||
| 1 | |||
| Driver's seat experienced a rocking motion when vehicle accelerated. owner suspected possible seat frame damage.*ak | |||
| 1 | |||
| Drive's seat experienced a rocking motion when vehicle accelerated.consumer suspected possible seat frame damage.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 12/29/2003 | 26361 | 7 | 11/10/2001 |
| Brakes continued to pulsate after last attempt to correct the problem. the dealer found that the rear rotors were out of spec and replaced them with part number 8d0-615-601-d.*ak | |||
| 12/10/2003 | 26359 | 6 | 11/10/2003 |
| Pulsation felt when braking. dealer road tested and reported that the pulsation was felt, they inspected and replaced front rotors with part number 8d0-615-301-m. after picking up the car, the condition still existed.*ak | |||
| 09/17/2003 | 24353 | 1 | 11/10/2001 |
| Brakes pulsate when stopping. dealer road tested vehicle to confirm condition. dealer reported that front and rear brake rotors had excess radial axial run-out. replaced front rotors under warranty with part number 8d0-615-301-m. replaced rear rotors with part number 8d0-615-601-d.*ak | |||
| 01/09/2003 | 17817 | 4 | 11/10/2001 |
| Brakes pulsate/vibrate when applied. dealer service technician found that both front rotors have excessive run-out. replaced both front rotors with part no. 8d0-615-301-k. *ak | |||
| 12/26/2002 | 15701 | 1 | 11/10/2001 |
| Car shimmies at highway speeds under braking. auto gallery, 21301 ventura blvd., woodland hills, ca 91364 machined the front rotors under warranty as a temporary repair so i could drive home to overland park, ks and have rotors installed. they indicated that they go through so many for s4s, a6s, and a8s (same brakes) that they cannot keep enough in stock.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 1 | |||
| Consumer stated while driving at 30 mph and when depressing brakes they vibrated/ pulsated. vehicle was serviced, and dealer replaced front brake rotors and pads. *ak | |||
| 12/11/2003 | 6000 | 6 | 11/10/2001 |
| I purchased my audo s4 avant new on nov. 10, 2001. it has 26,000 miles on it. there have been at least 6 repairs performed to correct brake pulsation or vibration. pads and/or front and/or rear rotors have been replaced. the car leaves the dealership service facility operating normally, but within a few thousand miles the condition returns. is there a real fix for this?*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 1 | |||
| Consumer stated while driving at 30 mph and when depressing brakes they vibrated/ pulsated. vehicle was serviced, and dealer replaced front brake rotors and pads. *ak | |||
| 02/09/2004 | 27836 | 9 | 11/10/2001 |
| Ongoing complaint: brakes vibrate when stopping. dealer reported front rotors warped and pads have chunks missing. dealer replaced with part nos. 8d0-615-301-m front brake discs and 4b3-698-151 front brake pads/linings. the car was returned to me with the vibration still present. i contacted the dealer service advisor who advised me to drive a few hundred miles to see if the brakes bed and the vibration smoothes out. *jb | |||
| 12/29/2003 | 26361 | 7 | 11/10/2001 |
| Brakes continued to pulsate after last attempt to correct the problem. the dealer found that the rear rotors were out of spec and replaced them with part number 8d0-615-601-d.*ak | |||
| 12/10/2003 | 26359 | 6 | 11/10/2003 |
| Pulsation felt when braking. dealer road tested and reported that the pulsation was felt, they inspected and replaced front rotors with part number 8d0-615-301-m. after picking up the car, the condition still existed.*ak | |||
| 09/17/2003 | 24353 | 1 | 11/10/2001 |
| Brakes pulsate when stopping. dealer road tested vehicle to confirm condition. dealer reported that front and rear brake rotors had excess radial axial run-out. replaced front rotors under warranty with part number 8d0-615-301-m. replaced rear rotors with part number 8d0-615-601-d.*ak | |||
| 01/09/2003 | 17817 | 4 | 11/10/2001 |
| Brakes pulsate/vibrate when applied. dealer service technician found that both front rotors have excessive run-out. replaced both front rotors with part no. 8d0-615-301-k. *ak | |||
| 12/26/2002 | 15701 | 1 | 11/10/2001 |
| Car shimmies at highway speeds under braking. auto gallery, 21301 ventura blvd., woodland hills, ca 91364 machined the front rotors under warranty as a temporary repair so i could drive home to overland park, ks and have rotors installed. they indicated that they go through so many for s4s, a6s, and a8s (same brakes) that they cannot keep enough in stock.*ak | |||
| 12/11/2003 | 6000 | 6 | 11/10/2001 |
| I purchased my audo s4 avant new on nov. 10, 2001. it has 26,000 miles on it. there have been at least 6 repairs performed to correct brake pulsation or vibration. pads and/or front and/or rear rotors have been replaced. the car leaves the dealership service facility operating normally, but within a few thousand miles the condition returns. is there a real fix for this?*ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/14/2006 | 38750 | 1 | 08/30/2005 |
| The brakes boost/vacuum assist line check valve cracks apart into two pieces. this causes the total loss of the power assisted brake system in the car and subsequently makes it very hard to stop the vehicle. there is no warning about the pending loss of brakes. one second you have brakes the next it feels like you are trying to push a brick thru the floor of the vehicle trying to get it to stop. *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | WOODLAND HILLS | 91364 | THE AUTO GALLERY | 818-884-4411 |
| FL | WEST PALM BEACH | 33409 | BRAMAN MOTORCARS | 5616402900 |
| MO | KANSAS CITY | 64114 | CUNNINGHAM AUTOMOTIVE GROUP | 816-941-9500 |
| MO | KANSAS CITY | 64114 | JAY WOLFE AUDI | 816-941-9500 |
| MO | KANSAS CITY | 64114 | JAY WOLFE VW-AUDI LLC | 816-941-9500 |
| OH | CINCINNATI | 45240 | JOSEPH NORTHLAND PORSHE/AUDI | 513 851 5900 |