Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - CLUTCH ASSEMBLY
04V007000VOLKSWAGEN OF AMERICA, INCfrom 07/01/2003 to 10/31/2003V (Vehicle)14504/30/2004MFRVOLKSWAGEN OF AMERICA, INC01/06/200401/14/2004
Defect SummaryOn certain passenger vehicles with direct shift gearbox, during the production of the gearbox, a seam at the clutch was not welded to specifications. this could lead to degraded performance of the clutch inside the gearbox.
Consequence SummaryThe clutch could lose its ability to provide input torque to the transmission without prior warning, which could allow the vehicle to roll, increasing the risk of a crash.
Corrective SummaryDealers will replace the clutch. owner notification began on april 30, 2004. owners should contact audi at 1-800-822-2834.
NotesVwoa recal no. ja.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
050112/19/2005050210012461Direct shift gearbox (dsg) experiences momentary delay when accelerating. *tt03/02/2005
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
TSB-39-08-0411/14/200810027921Audi: driveshaft nuts or washers appear to be missing at rear differential. *pe02/20/2009
POWER TRAIN - DRIVELINE - DRIVESHAFT
TSB-39-08-0411/14/200810027921Audi: driveshaft nuts or washers appear to be missing at rear differential. *pe02/20/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/18/201281000
 Mechatronic valve control module failure going into neutral or changing down at highway cruise. most dangerous occurance: slipping clutch and not engaging first gear properly. i was nearly hit by a car traveling at 60mph while limping across an intersection. could have been fatal.
11/03/201047500
 Operating vehicle at normal surface street and highway conditions - dsg transmission disingages putting vehicle into neutral and eliminating all power train responce. this failure has occured twice withing the first five days of operation - 1 @ surface coasting as approach to intersection - then accelerate - system initiated a auto shift sequence that resulted in neutral, and required system (ignition ) restart. 2@ freeway coasting as approaching slower vehicle - then accelerate - system initiated a auto shift sequence that resulted in neutral, and required system (ignition ) restart. no repair has been done to correct issue - still working with dealer
POWER TRAIN - AUTOMATIC TRANSMISSION
04/01/2011106000
 I have a 2004 audi tt 3.2 dsg with about 106,000 miles on it, when ever i turn the car on and shift into gear the car will just sit there with the gear lights on the instrument cluster blinking. i have no reverse gear, the car can move in drive but makes a grinding noise, i might have to restart the car 20 times before the car decides to work right and go into reverse and drive normally... also there is a strong oilly smell coming from the engine compartment. the car gets serviced and checked normally and this just started all of a sudden.
12/09/201045000
 The car was having electrical problems, appear related to instrument cluster failure. i scheduled with audi to evaluate faulty gas gauge and radio staying on after key removed. anyhow, before i could get it into audi, the car while driving jerked violently and then would not shift gears. it was lucky i was not going very fast as i was on windy roads with cliffs. i could have been seriously injured or dead had the car lost control. there have been recalls on the dsg and clutch assembly for my model car, but they don't show up on my record with audi. the car then would not engage gears for a few restarts, suddenly it was fine and would drive but i had it towed due to risk factors and uncertainty. i believe these are related events and they tell me i need a new transmission. this car has only 45k miles and i'm not sure it is a mechanical failure at tall. it is strange that all of these events coincided and suspect problems with computer communication between tranny and instrument cluster. they are not helping me resolve this and denying instrument cluster problem. saying there is nothing wrong but the gas gauge is not working and this is a classic sign of instrument cluster failure which led to the lawsuit.
11/12/201075423
 2004 audi tt 3.2 dsg transmission, 75823 miles. 2nd time that the transmission has disengaged from the engine in the pass several months.the both times that it has happened is when initially the car is first started up. i drive several feet, stop and then accelerate again and the car does not move. when accelerating by using the gas pedal, the engine revs to higher rpms but does not move or the transmission does not engage. i turn the ignition off and then restart the car again and car operates normally with no problems. no engine management light comes on to indicate a problem. i called the dealership the first time and it was indicated that the car software system will get a hiccup on occasion and this was normal. i have never experience this problem (or the occasional hiccup) since owning the car with 5,500 miles on the odometer until recently.
08/20/201032350
 2004 audi tt 3.2 liter, dsg transmission, 32,000 miles. at random times, the engine would suddenly disconnect from the drivetrain for a few seconds, a serious safety issue when merging onto a freeway, or crossing a busy street. this occurred many times over a period of weeks, until i stopped driving the car because of safety concerns. an error code showed a speed sensor failure, but replacing the sensor did not fix the problem. ultimately i had to have the mechatronic unit in the transmission replaced to fix the problem, at a cost of about 3,200 dollars. i have the defective mechatronic unit in my possession.
03/28/201051500
 Recently purchased an audi tt 3.2 v6 2004 dsg model. 51k on the clock. whilst driving along the motorway suddenly the car seems like its been thrown into neutral and a sudden loss of power. no warning, no engine management light, nothing. this keeps happending sporadically approx twice a day and according to audi it seems as though im going to have to cough up for a new gearbox which i deem to be totally unacceptable. surely this must require audi to review the dsg gearbox.???
02/09/2010810001
 Audi tt dsg transmission fails and the car loses all ability to accelerate. this has happened in traffic. all transmission display light flash rapidly (prdns) while the car will not move without turning off the ignition & restarting the engine. problem has occurred a couple of years ago and now twice in 1 week. appears to be a safety hazard as failure can occur in traffic & vehicle is without power unless ignition is turned off and then on again. google search reveals a great number of these incidents. while audi has issued extended guarantees on newer audi tts and some vw products with this transmission, they have apparently not addressed the issue for owners of older tts with dsg transmission like myself. have 2 videos showing flashing display. *tr
12/30/2009670001
 2004 audi tt roadster dsg/mechatronic unit failure. engine shifted into 1st gear on 294 northbound while driving 55 mph in the center lane! lost all power and prayed that i could get to the shoulder without being hit. road the should in 1st gear with hazards on until i could exit and limp my way to the dealer. estimated repair $25000.00 i have been unemployed since sept 2009. maybe i should have been hit and killed! just put $710.00 in rear brakes and new wipers on. this repair is insane. the unit should be recalled. i could have lost my life as well as my passenger which was my mother! no warning of any kind to alert you that something is going to happen. very very scary!!! *tr
07/27/2009300001
 Audi tt 3.2 with dsg gearbox. after starting a journey the gearboxfailed and went out of gear. could only re-engage gear by turning engine off and restarting. returned vehicle to audi dealer for investigation and gearbox parameters found normal but with unexplained overtemp registered. further driving lead to occasional neutral self selecting and also pulsing of engine indicating a gear slippage. further visit to dealership for dsg oil change did not improve fault. further dealership diagnosis has lead to mechtronic unit having suspected internal fault. i am currently awaiting audi decision on warranty claim to help with the
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
08/27/20048575111/28/2003
 Volkswagen of america dba audi of america initiated a recall on my car, alleging there were defective welds in a seam on the clutch. the recall is documented under recall campaign ja. audi sent me notice that they were going to replace the clutch. audi of america sent a notice to their dealers performing the recall work, that there was, additional corrective action they wanted performed to the car during the recall. they did not disclose this action to me or obtain my permission to perfom the additional corrective action. when my car was returned to me, the dealer, apparently under instruction from audi of america, disabled an electronic feature of the car, electronic launch control, that was operating prior to taking the car in for the recall. audi of america and the dealer did this without my knowledge or consent. audi of america refuses to restore the feature to the car, or provide any explanation justifying their action.
POWER TRAIN - CLUTCH ASSEMBLY
08/27/20048575111/28/2003
 Volkswagen of america dba audi of america initiated a recall on my car, alleging there were defective welds in a seam on the clutch. the recall is documented under recall campaign ja. audi sent me notice that they were going to replace the clutch. audi of america sent a notice to their dealers performing the recall work, that there was, additional corrective action they wanted performed to the car during the recall. they did not disclose this action to me or obtain my permission to perfom the additional corrective action. when my car was returned to me, the dealer, apparently under instruction from audi of america, disabled an electronic feature of the car, electronic launch control, that was operating prior to taking the car in for the recall. audi of america and the dealer did this without my knowledge or consent. audi of america refuses to restore the feature to the car, or provide any explanation justifying their action.