Big Dog Chopper 2004

Model Chopper made in 2004 by Big Dog got 7 consumer complains there is 1 investigation as well as 1 recall. Consumer complaints with reference, among others things, to electrical system, exterior lighting and power train. The car had one investigation (electrical system). There was one recall concerning electrical system .

Chopper year 2004

Recalls
Defect investigations
Consumer Complaints

Car dealers

Model 2004

Recalls

Campaign	Manufacturer	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
ELECTRICAL SYSTEM
10V180000	BIG DOG MOTORCYCLES, LLC	V (Vehicle)	1895	05/24/2010	ODI	BIG DOG MOTORCYCLES, LLC	05/03/2010	05/03/2010
Defect Summary	Big dog is recalling certain 2004 chopper, bulldog, ridgeback, mastiff, boxer, and pitbull motorcycles. there is a possible loose connection between the harness connector and the electronic harness controller.
Consequence Summary	This condition may cause the motorcycle to experience intermittent loss of electrical power to various components, which can lead to, among other things, a loss of headlamp function or a vehicle stall, increasing the risk of a crash.
Corrective Summary	Big dog will notify owners and dealers will repair the motorcycles free of charge. the safety recall began on may 24, 2010. owners may contact big dog at 1-316-219-9121.
Notes	Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
ELECTRICAL SYSTEM - WIRING
RQ10002	BIG DOG MOTORCYCLES, LLC	01/27/2010	05/10/2010	Motorcycle Stalling	10V180000
	This rq was opened based on seemingly related owner complaints involving motorcycles outside the scope of 06v-301.during the course of subsequent discussions with the company, we learned that the earlier model year big dogs had a problem with the electronic harness control module connector that they'd previously addressed with a tsb.since the tsb addressed a safety-related issue (stalling), big dog agreed to recall the motorcycles subject to the tsb (10v-180).with that decision, odi agreed to waive requiring a response to its information request and is now closing this rq.

Consumer Complaints

Fail date	miles	occurences	Purchase date
ELECTRICAL SYSTEM
06/01/2008	5345	1
	The 2004 big dog chopper i was operating electrically shut down while i was traveling on the interstate at 70 mph nearly causing me to crash in traffic. i called the manufacturer and was told the electronic harness control module needed dieletric grease in the connector to keep water from shorting it out. i applied their fix and the unit still does not function. i had to purchase the 2007 unit for 641.99 dollars. after researching the matter, i discovered there was a recall on the 2005 and 2006 models but not the 2004. the 2004 model is experiencing the same malfunction that the 2005 and 2006 models are experiencing. i researched further and found numerous complaints on the internet of owners with the 2004 model experiencing the same exact problem. the part is defective and is a major safety hazard to anyone who rides this motorcycle with the old ehc module, a recall needs to be made on the 2004 models of big dog motorcycles. *tr
04/29/2007	12000	30	08/10/2005
	2004 big dog motorcycle. motorcycle keeps losing all electrical power when riding on the interstate due to an inherently defective electronic harness controller. this same ehc had been recalled in 2005 and 2006 for the same problem. there was no crash but i hit construction cones and almost crashed trying to get off the highway and out of the way of traffic. *jb
ELECTRICAL SYSTEM - IGNITION - MODULE
06/08/2007	11000	4
	1) signal lights quit working,then headlight blew out, then speedometer quit working, then all electrical went out and bike will not start and all electrical is out. 3) called bigdog motorcycle dealer. was told the 2004 ehc module has been discontinued and must up grade to an 07 with harness. cost difference $202.00 for 2004 and 650.00 for an 2007 module. *tr
EXTERIOR LIGHTING - TURN SIGNAL - SWITCH
11/21/2004	50	4
	While driving in rainy weather the motorcycle's turn signal engaged without warning. dealer was fully aware of the problem, and stated that the turn signal shorted out because water ran down the coil wire. *ak
POWER TRAIN
08/06/2004		1	08/06/2004
	While riding, the consumer noticed a retching sound coming from the transmission area which took place of the power being transferred to rear wheel during acceleration. bf the dealer tightened the belt on several occasions in the first month of ownership, but this did not correct the problem. sc
POWER TRAIN - DRIVELINE
12/10/2006	800	7	11/10/2004
	Recurring squeaks from drive belt. 4 trips to the 1st dealer for adjustment until rear pulley was replaced by 2nd dealer due to incompatibility with belt. squeak continued after 3 additional trips to 2nd dealer. mfg felt that belt should be replaced but would not cover under warranty because belt was considered a wear item. with less than 3000 original miles mfg finally agreed that belt wear was premature due to incompatibility with pulley and replaced belt with a different type to finally resolve problem. *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
11/02/2004		2
	Consumer received nhtsa recall 04v137000 concerning rear master cylinder pistol. after having the rear master cylinder pistol replaced the rear brakes failed. while applying the brake pedal consumer heard a loud knocking noise and the vehicle failed to stop completely. vehicle was taken back to the dealer for inspection, but mechanic mechanic could not duplicate the problem. *ak

Car dealers selling

State	City	Zip	Name	Phone
HI	HONOLULU	96817	PACIFIC RIM CYLCE	808 838 2295
LA	METAIRIE		BIG EASY MOTORSPORTS
UT	SALT LAKE CITY	84115	ROLLING THUNDER MOTORCYCLES	(801) 994-7888