Big Dog Mastiff 2004

Model Mastiff made in 2004 by Big Dog got 10 consumer complains there is 1 investigation as well as 1 recall. Consumer complaints with reference, among others things, to electrical system, power train. The car had one investigation (electrical system). There was one recall concerning electrical system .

Mastiff year 2004

Recalls
Defect investigations
Consumer Complaints

Car dealers

Model 2004

Recalls

Campaign	Manufacturer	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
ELECTRICAL SYSTEM
10V180000	BIG DOG MOTORCYCLES, LLC	V (Vehicle)	1895	05/24/2010	ODI	BIG DOG MOTORCYCLES, LLC	05/03/2010	05/03/2010
Defect Summary	Big dog is recalling certain 2004 chopper, bulldog, ridgeback, mastiff, boxer, and pitbull motorcycles. there is a possible loose connection between the harness connector and the electronic harness controller.
Consequence Summary	This condition may cause the motorcycle to experience intermittent loss of electrical power to various components, which can lead to, among other things, a loss of headlamp function or a vehicle stall, increasing the risk of a crash.
Corrective Summary	Big dog will notify owners and dealers will repair the motorcycles free of charge. the safety recall began on may 24, 2010. owners may contact big dog at 1-316-219-9121.
Notes	Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
ELECTRICAL SYSTEM - WIRING
RQ10002	BIG DOG MOTORCYCLES, LLC	01/27/2010	05/10/2010	Motorcycle Stalling	10V180000
	This rq was opened based on seemingly related owner complaints involving motorcycles outside the scope of 06v-301.during the course of subsequent discussions with the company, we learned that the earlier model year big dogs had a problem with the electronic harness control module connector that they'd previously addressed with a tsb.since the tsb addressed a safety-related issue (stalling), big dog agreed to recall the motorcycles subject to the tsb (10v-180).with that decision, odi agreed to waive requiring a response to its information request and is now closing this rq.

Consumer Complaints

Fail date	miles	occurences	Purchase date
ELECTRICAL SYSTEM
08/14/2010	12000
	The electrical system had intermitent problems since the bike was new. headlight would flicker on & off, rear tail lights flashed on & off. nothing was found when bike was taken to local dealer for routine maintanence. ehc module completely failed now and bike will not run. told the replacement part is not yet availiable and when it is, it will cost well over $1000.00 to repair and big dog refuses to cover it and said sorry, bike is out of warranty. i have never been contacted about a recall.
05/24/2010	5000
	Tl-the contact owns a 2004 big dog mastiff. the vehicle was included in the recall associated with nhtsa campaign id number 10v180000, electrical system. the manufacturer was notified and he was informed to take the vehicle to an authorized dealer. the vehicle was taken to various authorized dealers where he was told the necessary parts to perform the remedy were unavailable due to the financial status of the manufacturer. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,300. sm.
06/11/2007	8000	75	10/21/2004
	Tlthe contact owns a 2004 big dog mastiff. while driving 45 mph, the headlights went out. the contact pulled into a gas station and inspected the fuses and circuit breakers. after sitting, the headlights illuminated. he stated that the headlights operated intermittently. occasionally, the high beams would illuminate. the contact has not yet taken the vehicle to the dealer. the manufacturer stated that they had an issue with a lot of the vehicles and the control boxes were on back order. the current mileage was 10,200 and failure mileage was 8,000. updated 04-09-08 bf
POWER TRAIN
08/08/2006	4600	6	01/13/2006
	Squealing noise coming from primary gets louder as it reaches normal operating temperature. dealer says they don't know what is wrong. after manufacturer had the bike for 3 weeks, they said we gave it our best shot with our best tech, have your attorney call us. one of numerous problems not fixed. *nm

Car dealers selling

State	City	Zip	Name	Phone
MI	WATERFORD TOWNSHIP	48328	AMERICAN CYCLE MART
NE	OMAHA		WERNER CYCLE	402-894-3050