Big Dog Ridgeback 2004-2006

Model Ridgeback made by Big Dog got 9 consumer complains there is 1 investigation as well as 1 recall. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and power train. The car had one investigation (electrical system). There was one recall concerning electrical system .

Car model

Name	Recalls	Investigations	Consumer Complaints
Big Dog Ridgeback 2004	1	1	9
Big Dog Ridgeback 2005	0	0	16
Big Dog Ridgeback 2006	0	0	7

Ridgeback year 2004

Recalls
Defect investigations
Consumer Complaints

Car dealers

Model 2004

Recalls

Campaign	Manufacturer	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
ELECTRICAL SYSTEM
10V180000	BIG DOG MOTORCYCLES, LLC	V (Vehicle)	1895	05/24/2010	ODI	BIG DOG MOTORCYCLES, LLC	05/03/2010	05/03/2010
Defect Summary	Big dog is recalling certain 2004 chopper, bulldog, ridgeback, mastiff, boxer, and pitbull motorcycles. there is a possible loose connection between the harness connector and the electronic harness controller.
Consequence Summary	This condition may cause the motorcycle to experience intermittent loss of electrical power to various components, which can lead to, among other things, a loss of headlamp function or a vehicle stall, increasing the risk of a crash.
Corrective Summary	Big dog will notify owners and dealers will repair the motorcycles free of charge. the safety recall began on may 24, 2010. owners may contact big dog at 1-316-219-9121.
Notes	Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
ELECTRICAL SYSTEM - WIRING
RQ10002	BIG DOG MOTORCYCLES, LLC	01/27/2010	05/10/2010	Motorcycle Stalling	10V180000
	This rq was opened based on seemingly related owner complaints involving motorcycles outside the scope of 06v-301.during the course of subsequent discussions with the company, we learned that the earlier model year big dogs had a problem with the electronic harness control module connector that they'd previously addressed with a tsb.since the tsb addressed a safety-related issue (stalling), big dog agreed to recall the motorcycles subject to the tsb (10v-180).with that decision, odi agreed to waive requiring a response to its information request and is now closing this rq.

Consumer Complaints

Fail date	miles	occurences	Purchase date
ELECTRICAL SYSTEM
04/20/2004	150	11	04/07/2004
	While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. sc *jb
ENGINE AND ENGINE COOLING
03/10/2010	2800
	Tl-the contact owns a 2004 big dog ridgeback motorcycle. the contact was driving approximately 60 mph, the engine completely stalled without warning. the vehicle was cautiously coasted to the side of the road. the engine restarted after waiting between thirty minutes to a hour. the vehicle was towed to a dealer and was repaired under a manufacturer voluntary recall associated with the electronic control harness. the failure occurred after the repair on four different times. the cam sensor was replaced on a separate occasion. currently, the vehicle was being repaired by the dealer. the failure mileage was 2,800. js
04/20/2004	150	11	04/07/2004
	While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. sc *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04/20/2004	150	11	04/07/2004
	While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. sc *jb
SERVICE BRAKES, HYDRAULIC
04/20/2004	150	11	04/07/2004
	While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. sc *jb
SUSPENSION
04/20/2004	150	11	04/07/2004
	While driving 40 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to a dealer for inspection. the mechanic informed the driver that the control module needed to be replaced. nm the stalling occurred while stopped at signal lights and would stall after starting. at the present time, the vehicle is fixed. the consumer stated that the sales dealer had private rights to the key system such as the electronics/wiring. no other dealer including the authorized dealer could repair the problem without the intervention of the sales dealer. there was a battery acid leak, the disc pads and rotors had worn out, the rear rocker box leaked oil, there was an oil pump leak, the transmission cover leaked, the ignition switch was bad, there was noise in the front end, and the engine would stall with no start and when the vehicle cooled down, the engine would run normal. sc *jb

Car dealers selling

State	City	Zip	Name	Phone
KS	WICHITA	67214	BBIG DOG MOTORCYCLE