Bigdog Ridgeback 2004
Model Ridgeback made in 2004 by Bigdog got 5 consumer complains there are 4 recalls as well as 10 service bulletins. Consumer complaints with reference to electrical system. . Technical service bulletines regarding communications, electrical system and engine and engine cooling. There were some recalls concerningservice brakes, hydraulic, steering and structure.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | ||||||||||||||||
| 04V137000 | BIG DOG MOTORCYCLES, LLC | from 09/19/2003 to 03/16/2004 | V (Vehicle) | 1906 | 04/12/2004 | MFR | BIG DOG MOTORCYCLES, LLC | 03/23/2004 | 03/25/2004 | |||||||
| Defect Summary | On certain motorcycles, the piston in the rear master cylinder may have been improperly sized, which could cause the rear brakes to drag or lockup. | |||||||||||||||
| Consequence Summary | This could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will remove the piston from the rear master cylinder and replace it with a new piston. owner notification began on april 12, 2004. owners should contact big dog at 1-316-267-9121. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| STEERING - WHEEL AND HANDLE BAR | ||||||||||||||||
| 04V164000 | BIG DOG MOTORCYCLES, LLC | from 08/08/2003 to 03/26/2004 | V (Vehicle) | 2098 | 04/12/2004 | MFR | BIG DOG MOTORCYCLES, LLC | 04/06/2004 | 04/20/2004 | |||||||
| Defect Summary | On certain motorcycles, a screw may become loose in the handlebar control due to the lack of a lock washer and loctite. | |||||||||||||||
| Consequence Summary | This could cause the throttle or front brake control to bind, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a lock washer and loctite. owner notification began on april 12, 2004. owners should contact big dog at 1-316-219-7006. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| STRUCTURE - MOTORCYCLE KICKSTAND/CENTER STAND | ||||||||||||||||
| 06V019000 | BIG DOG MOTORCYCLES, LLC | from 08/08/2003 to 01/13/2006 | V (Vehicle) | 9726 | 02/17/2006 | MFR | BIG DOG MOTORCYCLES, LLC | 01/25/2006 | 01/25/2006 | |||||||
| Defect Summary | On certain motorcycles, the kickstand spring may stretch and detach from the mounting bracket or the kickstand. | |||||||||||||||
| Consequence Summary | This will allow the kickstand to deploy into the extended position and cause a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a new kickstand spring free of charge. the recall began on february 17, 2006. owners may contact big dog at 316-267-9121. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
| 04V523000 | BIG DOG MOTORCYCLES, LLC | from 08/08/2003 to 09/23/2004 | V (Vehicle) | 4457 | 12/20/2004 | MFR | BIG DOG MOTORCYCLES, LLC | 11/02/2004 | 11/03/2004 | |||||||
| Defect Summary | On certain motorcycles, the kickstand spring attaching stud may break off allowing the kickstand to deploy into the extended position. | |||||||||||||||
| Consequence Summary | If the kickstand deploys, it could cause a crash without prior warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect and install a new kickstand unit. the recall began on december 20, 2004. owners should contact big dog at 316-267-9121. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||||
| 1088 | 06/30/2006 | 10020152 | Horn harness wires may break. *tt | 07/28/2006 | |
| ELECTRICAL SYSTEM | |||||
| 1078 | 06/23/2006 | 1078A | 10020045 | Ehc contact improvement procedure (revised). current seal does not allow connector pins to seat properly and moisture may be present in connector. *tt | 07/14/2006 |
| 1075 | 05/03/2006 | 10019909 | Dielectric grease addition to connectors. *tt | 05/10/2006 | |
| 1042 | 09/15/2004 | 10010470 | Ehc replacement. incorrect electrical component installation resulting in a damaged ehc. *tt | 11/24/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 1044 | 09/30/2004 | 10010405 | Belt and chassis issues. drive belt noise,drive belt ratcheting, swing arm to frame contact. bigdog service bulletin w/t attachments a-h. various models including 2003 big dog pitbull, ridgeback and daytec chopper. *eh | 11/18/2004 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 1077 | 06/16/2006 | 10020065 | Headlamp connector may melt, making bulb replacement difficult. *tt | 07/18/2006 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | |||||
| SB-1099 | 01/11/2008 | 10026832 | Bigdog motorcycle: fuel tank vent may become flooded with fuel, causing the motorcycle to run poorly due to a fuel mixture that is too rich. *pe | 12/23/2008 | |
| STRUCTURE | |||||
| 1080 | 04/27/2006 | 10019984 | Tachometer board replacement - inaccurate tachometer readings or fluctuation in readings due to moisture. *ak | 05/18/2006 | |
| STRUCTURE - BODY | |||||
| 1046 | 10/25/2004 | 10016838 | Fork dust cover o-ring nonconformance. o-ring is displaced from o-ring groove. *tt | 10/12/2005 | |
| STRUCTURE - MOTORCYCLE KICKSTAND/CENTERSTAND | |||||
| 1039 | 07/12/2004 | 10009565 | Kickstand spring stud fracture. all bigdog 2004 models. *tt | 10/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/15/2010 | 7500 | ||
| Ehc module on 2004 big dog ridgeback motorcycles, it occurs everytime i try to ride the motorcycle it is very dangerous, the engine stalled going down the highway at 65 mph and almost didnt get out of traffic, the lights, speedometer and other safety signals stop working and i am told other years have been recalled but not 2004 and the parts to fix it are not available from big dog manufacturer so i cant even fix it they say they are not replacing it but revamping it and i feel it is not fair to all owners there are aftermarket parts but no oem parts and i cant trust my life with aftermarket parts hopeing they will work, i have the malfunctioning part still but need to get some answers and big dog is not willing to help can you please help me and others that are concerned i fell it should be a recall since they are not even making the part and say it may be months before they have any parts available for the ehc module they tried to blame it on a loose connection and that didnt fix the problem and caused the concern for me since it is a serios safety problem especially on a motorcyle this is happening on the 2004 big dog ridgeback motorcycles, i dont have the exact miles on the motorcycle because it has been in the shop for a few months now but it is around 7500 thanks | |||