Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/13/2002 | 31018 | 5 | 10/15/1999 |
| Car type - 2000 bmw 323ci miles when purchased new - 23 miles when first incident occured 29,725 miles sept 13th, 2002 miles when service call opened 31,018 - october 23, 2002 i noticed a swooshing noise close to my steering column and subsequently turning my car became more difficult. this lead to substantial grinding/winding noise when i turned the vehicle. power steering then went out altogether and vehicle was towed to the nearest bmw service center (san antonio, tx 180 miles away). bmw center- san antonio replaced the power steering pump and other related components under warranty. this issues has reoccured four times, approximately 1 once a year and again on tuesday october 24th. the power steering pump has been replaced 4 times and it needs to be replaced again according to the service write up. now from the reoccuring damage, i have to replace other related components at my expense - $1846, since my car's warranty is expired. please help. joe ugarte . *nm | |||
| 02/15/2000 | 10/01/1999 | ||
| I brought my vehicle in to have a problem fixed with the sun roof and mentioned that i had a problem with steering the vehicle during braking at slow speeds. when i got the repair list back from the dealer i noticed that they had replaced a major portion of the braking and steering system. the service seemed rather familiar with the problem and didn't hesitate to replace all of the componets which leads me to believe that they are aware of a signifigant problem with these vehicles and have not reported it. i have been checking the bmw websites on the 3 series and have found that a large number of these cars have the same defect in their vehicles. the manufacturer is paying for the full replacement of the defective systems, but, only if you ask about the problem. they are not currently notifying individual owners of this problem to have this condition corrected prior to the complaint. | |||
| STEERING - LINKAGES | |||
| 05/31/2000 | 05/01/2000 | ||
| Dealer claims bmw working on a fix for 4 months to magnesium alloy control arms and steering dampers. cannot verify bmw is on top of problem. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/15/2011 | 234000 | ||
| Heard loud noises coming from rear end of vehicle. upon inspection by repair facility it was determined that the rear drivers side subframe mount had pulled away from the body, a large tear is present in the body panel on either side of the subframe mount. repair facility indicated the risk is that the car may not respond as expected in an emergency or evasive action. form would not allow me to complete vin, last character is a 2. | |||