Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/01/201198000
 Tl* the contact owns a 2001 bmw 325i. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the air bag and the air bag sensor needed to be replaced. the vehicle was repaired however, the remedy failed to correct the problem. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not further repaired. the vin was not available. the failure mileage was 98,000 and the current mileage was 110,000.
12/01/201198000
 Tl - the contact owns a 2001 bmw 325i. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the air bag and the air bag sensor needed to be replaced. the vehicle was repaired however, the remedy failed to correct the problem. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not further repaired. the vin was not available. the failure mileage was 98,000 and the current mileage was 110,000. kmj
12/01/201198000
 Tl - the contact owns a 2001 bmw 325i. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the air bag and air bag sensor needed to be replaced. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. he failure mileage was 98,000 and the current mileage was 110,000. pm
01/01/201150000
 Tl* the contact owns a 2001 bmw 325i. the contact stated that the air bag light remained illuminated. the vehicle was taken to the local mechanic and a diagnostic was performed. the failure was located at the driver seat belt tensioner. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 66,000.
01/01/201150000
 Tl-the contact owns a 2001 bmw 325i. the contact stated that the air bag light remained illuminated. the vehicle was taken to the local mechanic and a diagnostic was performed. the failure was located at the driver seat belt tensioner. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 66,000. kmj
01/01/20115000
 Tl-the contact owns a 2001 bmw 325i. the contact stated that the air bag light remained illuminated. the vehicle was taken to the local mechanic a diagnostic was performed. the failure was located at the driver seat belt tensioner. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 66,000. li
01/10/2011170000
 My 2001 bmw 325i air bag light is on and off constainlty and engine stall at low speed( most of the time when i revert)
04/15/2010101000
 Drove over a small pothole on a street, and the side and curtain airbags prematurely deployed on the passenger side. i had to order a new side airbag. i am still unable to order a curtain airbag. this is a big safety concern, as the airbags could have injured my passenger. the car has no body damage, and drives perfectly. i have a airbag signal on the dash.
06/30/20081000001
 Bmw has recalled some models and years in north america to fix a possible defect that may keep the front passenger airbag from opening in a crash. however, they have not recalled my 2001 325 i. , ( ) my warning light is on and they can not guarantee that the passenger airbag will deploy. i have made repeated attempts to request a guarantee that the passenger airbag will deploy in a crash regardless if there is a passenger or not. i would just like some type of guarantee that the airbag will deploy in all cases. the current recall concerns the front passenger airbag seat sensor mat in certain 2004-2006 model year vehicles. since i have a 2001, they are not responding to me. this is a serious safety issue and i do not have 700 or 800 dollars to just replace a mat without a guarantee that the airbag itself is functioning. my first attempt to notify bmw was in june of 2008. i bought the car from competition bmw in june of 2001at 599 east jericho turnpike smithtown new york 11787. i have serviced my vehicle there for the last 8 years. i am very disgusted that the dealer has just ignored my concerns. my son will be driving this car shortly and he will be transporting other students in a carpool to school. he attends st. anthony's high school in huntington and it is a 25 mile drive each way to school. please let me know how i should approach the dealer or bmw to fix this safely issue for me. i have been a loyal customer for years now. i have always used the same dealer for service over the years i have the car. thank you in advance for your assistance with this issue. *tr
05/15/2008980001
 I just read that your agency have asked bmw to recall 2006 3 series for a defect in the passenger side airbag sensor. i currently have a 2001, bmw 325i. and my passenger side airbag sensor is not working, and last year was repaired by the dealer. this latest occurrence happened after my 12 year old nephew moved the seat. the sensor warning light is on in the dashboard. *tr
10/22/200559600106/01/2005
 Air bag light stays on. *nm
AIR BAGS - FRONTAL
01/02/2005740001
 After hitting a pot hole front air bags inadvertently deployed. consumer pulled over, and had the vehicle towed. dealership was notified, but did not resolve the problem. *ak
10/25/20011
 Consumer states while driving, the drivers side air bag deployed (claim#59-v929-916). *yd
03/31/20011
 Consumer states while driving the passenger air bag deployed without impact, after deployment, consumer was startled and hit a curb and busted tire and wheel (claim# 43-r674-447). *yd
01/04/20021
 Consumer states while driving debris from another car struck the vehicle, as a result drivers side air bags deployed which caused an injury (claim# 13-7595-062). *yd
1
 Consumer states while driving the passenger air bag deployed without any impact (claim# 47-4294-482). *yd
01/04/20021
 Consumer states while driving debris from another car struck the vehicle, as a result drivers side air bags deployed which caused an injury (claim# 13-7595-062). *yd
1
 Consumer states while driving the passenger air bag deployed without any impact (claim# 47-4294-482). *yd
10/25/20011
 Consumer states while driving, the drivers side air bag deployed (claim#59-v929-916). *yd
03/31/20011
 Consumer states while driving the passenger air bag deployed without impact, after deployment, consumer was startled and hit a curb and busted tire and wheel (claim# 43-r674-447). *yd
09/26/2001108/24/2001
 While driving approximately 20-25mph in residential area air bags deployed without any warning. vehicle did not hit any potholes/curbs or bumps in road. driver suffered injuries to right forearm/ side of head and back problems. no emergency room treatment. private doctor next day.*ak *yh
AIR BAGS - SIDE/WINDOW
04/15/2010101000
 Drove over a small pothole on a street, and the side and curtain airbags prematurely deployed on the passenger side. i had to order a new side airbag. i am still unable to order a curtain airbag. this is a big safety concern, as the airbags could have injured my passenger. the car has no body damage, and drives perfectly. i have a airbag signal on the dash.
01/03/200963000
 Tl*the contact owns a 2001 bmw 325i. while driving approximately 65 mph on the freeway, the side curtain airbag on the passenger side suddenly deployed. the failure caused the engine to shut off in the middle of traffic. there was no impact or crash to trigger the airbag deployment. the dealer advised him to bring the vehicle to the dealer for a diagnosis at the contact's expense. he refused to pay for something that may have been a manufacturer defect. through online research, the contact found numerous complaints that were identical to his failure and type of vehicle. the current and failure mileages were 63,000.
01/14/200645000111/10/2000
 I own a 2001 325 i bmw and the side and our air bags deployed while driving on the highway without being involved in any type of accident. dealer ship does not want to replace the air bags unless we pay them. *jb
04/01/20041
 After hitting a pot hole the passenger door air bag and passenger window air bag deployed, we are now left with the expense of replacing them on a leased car? or at the least paying the deductible on our insurance? *jb
1
 The side air bags inadvertently deployed which caused injury to the consumer.*mr *ts *jb
05/10/2003280001
 Driver side air bag and the window air bag deployed without cause. *ak
05/22/200348900111/22/2000
 Side-airbags deployed unecessarily causing arm injury (bruise, abrasion/bleeding, elbow/neck/wrist ache). i ran over a bump on the road with no accident or impact. san antonio, texas service advisor has confirmed no damage seen to justify deployment.
05/10/200328000210/02/2000
 While driving 60 mph the driver door side air bag unexpectedly deployed. *nlm the consume r noticed the passenger side tires had a small orange size bubble in each tire. (the consumer didn't hit anything and there was nothing in the road) *scc as a result of the unexpected air bag deployment, the consumer suffered hearing loss. *jb