Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/15/2013 | 94000 | ||
| The passenger side occupancy seat mat for the airbag failed. bmw has bulletin sib 65 75 06, airbag warning lamp for oc3 seat mat fault, that covers my cars build date, but bmw states my vin is not covered. there is also a current recall, nhtsa campaign number: 08v384000 but bmw states my car is not covered and refuses to honor the 10 year extended warranty. my car is experiencing this same issue, as diagnosed by a local bmw dealers, but they have failed to cover it. this is a major safety issue that is affecting many cars outside of the recall. they are many people posting on various bmw forums that are experiencing the same issue. bmw should be held accountable to fix all the vehicles experiencing this problem. | |||
| 01/09/2013 | 135000 | ||
| I have a faulty passenger side seat occupancy sensor failure, as diagnosed by the local bmw dealership. the failure code is 93c3, and the issue appears to have been previously recognized by the manufacturer, and partially remedied with either an extended warranty or recall, allowable on only particular vin numbers. the recall / extended warranty applies to particular 2006 3 series bmw vehicles manufactured prior to january 2006. the 93c3 seat mat occupancy failure in my vehicle causes the airbag and seat belt lights to illuminate on the dashboard of the vehicle. bmw usa has advised that the recall does not impact my vehicle, even though the seats, and manufacture date are within the recall parameters. the local bmw dealership, as well as independent shops have all advised that the failure should, by all qualifying means beyond vin number identification, be covered under the recall or extended warranty, as this is the same failure as vehicles impacted by the referenced recall. referenced nhtsa campaign id number: 08v384000 the bmw 325i vehicle i own was manufactured in august of 2005, equipped with standard seat. bmw usa has stated within the recall that they don't know how many vehicles are impacted by this issue and has only elected to remedy this issue on a predetermined set of vehicles. the manufacturer, bmw has been notified of this specific issue, and provided no assistance. they advised that all repairs are to be customer paid, and have refused to honor their recall. as of 1/22/2013, the vehicle remains unrepaired and a safety hazard. many others have the same issue, as documented by nhtsa complaints. bmw stated consequence of non repair: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. | |||
| 01/15/2013 | 94000 | ||
| The passenger side occupancy seat mat for the airbag failed. bmw has bulletin sib 65 75 06, airbag warning lamp for oc3 seat mat fault, that covers my cars build date, but bmw states my vin is not covered. there is also a current recall, nhtsa campaign number: 08v384000 but bmw states my car is not covered and refuses to honor the 10 year extended warranty. my car is experiencing this same issue, as diagnosed by a local bmw dealers, but they have failed to cover it. this is a major safety issue that is affecting many cars outside of the recall. they are many people posting on various bmw forums that are experiencing the same issue. bmw should be held accountable to fix all the vehicles experiencing this problem. | |||
| 01/09/2013 | 135000 | ||
| I have a faulty passenger side seat occupancy sensor failure, as diagnosed by the local bmw dealership. the failure code is 93c3, and the issue appears to have been previously recognized by the manufacturer, and partially remedied with either an extended warranty or recall, allowable on only particular vin numbers. the recall / extended warranty applies to particular 2006 3 series bmw vehicles manufactured prior to january 2006. the 93c3 seat mat occupancy failure in my vehicle causes the airbag and seat belt lights to illuminate on the dashboard of the vehicle. bmw usa has advised that the recall does not impact my vehicle, even though the seats, and manufacture date are within the recall parameters. the local bmw dealership, as well as independent shops have all advised that the failure should, by all qualifying means beyond vin number identification, be covered under the recall or extended warranty, as this is the same failure as vehicles impacted by the referenced recall. referenced nhtsa campaign id number: 08v384000 the bmw 325i vehicle i own was manufactured in august of 2005, equipped with standard seat. bmw usa has stated within the recall that they don't know how many vehicles are impacted by this issue and has only elected to remedy this issue on a predetermined set of vehicles. the manufacturer, bmw has been notified of this specific issue, and provided no assistance. they advised that all repairs are to be customer paid, and have refused to honor their recall. as of 1/22/2013, the vehicle remains unrepaired and a safety hazard. many others have the same issue, as documented by nhtsa complaints. bmw stated consequence of non repair: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. | |||
| 01/15/2013 | 94000 | ||
| The passenger side occupancy seat mat for the airbag failed. bmw has bulletin sib 65 75 06, airbag warning lamp for oc3 seat mat fault, that covers my cars build date, but bmw states my vin is not covered. there is also a current recall, nhtsa campaign number: 08v384000 but bmw states my car is not covered and refuses to honor the 10 year extended warranty. my car is experiencing this same issue, as diagnosed by a local bmw dealers, but they have failed to cover it. this is a major safety issue that is affecting many cars outside of the recall. they are many people posting on various bmw forums that are experiencing the same issue. bmw should be held accountable to fix all the vehicles experiencing this problem. | |||
| 01/09/2013 | 135000 | ||
| I have a faulty passenger side seat occupancy sensor failure, as diagnosed by the local bmw dealership. the failure code is 93c3, and the issue appears to have been previously recognized by the manufacturer, and partially remedied with either an extended warranty or recall, allowable on only particular vin numbers. the recall / extended warranty applies to particular 2006 3 series bmw vehicles manufactured prior to january 2006. the 93c3 seat mat occupancy failure in my vehicle causes the airbag and seat belt lights to illuminate on the dashboard of the vehicle. bmw usa has advised that the recall does not impact my vehicle, even though the seats, and manufacture date are within the recall parameters. the local bmw dealership, as well as independent shops have all advised that the failure should, by all qualifying means beyond vin number identification, be covered under the recall or extended warranty, as this is the same failure as vehicles impacted by the referenced recall. referenced nhtsa campaign id number: 08v384000 the bmw 325i vehicle i own was manufactured in august of 2005, equipped with standard seat. bmw usa has stated within the recall that they don't know how many vehicles are impacted by this issue and has only elected to remedy this issue on a predetermined set of vehicles. the manufacturer, bmw has been notified of this specific issue, and provided no assistance. they advised that all repairs are to be customer paid, and have refused to honor their recall. as of 1/22/2013, the vehicle remains unrepaired and a safety hazard. many others have the same issue, as documented by nhtsa complaints. bmw stated consequence of non repair: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. | |||
| 01/15/2013 | 94000 | ||
| The passenger side occupancy seat mat for the airbag failed. bmw has bulletin sib 65 75 06, airbag warning lamp for oc3 seat mat fault, that covers my cars build date, but bmw states my vin is not covered. there is also a current recall, nhtsa campaign number: 08v384000 but bmw states my car is not covered and refuses to honor the 10 year extended warranty. my car is experiencing this same issue, as diagnosed by a local bmw dealers, but they have failed to cover it. this is a major safety issue that is affecting many cars outside of the recall. they are many people posting on various bmw forums that are experiencing the same issue. bmw should be held accountable to fix all the vehicles experiencing this problem. | |||
| 01/09/2013 | 135000 | ||
| I have a faulty passenger side seat occupancy sensor failure, as diagnosed by the local bmw dealership. the failure code is 93c3, and the issue appears to have been previously recognized by the manufacturer, and partially remedied with either an extended warranty or recall, allowable on only particular vin numbers. the recall / extended warranty applies to particular 2006 3 series bmw vehicles manufactured prior to january 2006. the 93c3 seat mat occupancy failure in my vehicle causes the airbag and seat belt lights to illuminate on the dashboard of the vehicle. bmw usa has advised that the recall does not impact my vehicle, even though the seats, and manufacture date are within the recall parameters. the local bmw dealership, as well as independent shops have all advised that the failure should, by all qualifying means beyond vin number identification, be covered under the recall or extended warranty, as this is the same failure as vehicles impacted by the referenced recall. referenced nhtsa campaign id number: 08v384000 the bmw 325i vehicle i own was manufactured in august of 2005, equipped with standard seat. bmw usa has stated within the recall that they don't know how many vehicles are impacted by this issue and has only elected to remedy this issue on a predetermined set of vehicles. the manufacturer, bmw has been notified of this specific issue, and provided no assistance. they advised that all repairs are to be customer paid, and have refused to honor their recall. as of 1/22/2013, the vehicle remains unrepaired and a safety hazard. many others have the same issue, as documented by nhtsa complaints. bmw stated consequence of non repair: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. | |||
| 07/27/2012 | 36500 | 1 | |
| My car started displaying a warning that there was a malfunction in the passenger restraint system. took it to dealer who said that there was a low voltage issue with my battery and fixed it. 2 weeks later the warning reappeared. this time, when i took it to the dealer, i was informed that there was a defective sensor module in the seats and that the airbags would not deploy in the event of a crash. even though the nhtsa issued a recall for this specific malfunction (nhtsa campaign id number: 08v384000), the dealer refused to fix the module under warranty. the cost of this repair was quoted to be $1400 and is out of my budget, and even though this is a noted safety defect that bmw is aware of, they refuse to honor the recall claiming that my car's vin number is not among those covered by the recall. *tr | |||
| 07/27/2012 | 36500 | ||
| My car started displaying a warning that there was a malfunction in the passenger restraint system. took it to dealer who said that there was a low voltage issue with my battery and fixed it. 2 weeks later the warning reappeared. this time, when i took it to the dealer, i was informed that there was a defective sensor module in the seats and that the airbags would not deploy in the event of a crash. even though the nhtsa issued a recall for this specific malfunction (nhtsa campaign id number: 08v384000), the dealer refused to fix the module under warranty. the cost of this repair was quoted to be $1400 and is out of my budget, and even though this is a noted safety defect that bmw is aware of, they refuse to honor the recall claiming that my car's vin number is not among those covered by the recall. | |||
| 10/15/2011 | 61500 | ||
| I've lately been experiencing an issue with my vehicle where when a passenger sits in the front passenger seat, two icons on my dash come on indicating that safety features are disabled; i get an airbag disable icon in the dash along with the roof lining of my vehicle near the sos button, a text that reads, passenger air bag disabled and is illuminated, indicating that the passenger airbag is disabled. also a 'seat belt' icon shows in the dashboard despite it being clicked in. nhtsa action number: ea08001 thankfully due to nhtsa, the manufacturer, bmwna, was forced to recall a total of 200,000 vehicles with this exact same issue. according to the nhtsa listing, my vehicle is covered under a mass recall of the 'sensor mat' located in the passenger seat of various bmw models to detect when a passenger is sitting on the seat which then triggers the sensor to ready the airbag in the event of an accident. my model 2006 bmw 325i (with sports and premium package) is mentioned in the vehicle list, both by manufacturer make (bmw), model (3-series/ 325i), and specifically the type of seat, being sports package. i have taken my vehicle to the bmw dealership where i purchased it from to get the issue looked at as the safety of myself and my passengers was a prime consideration when purchasing the vehicle in the first place. i was informed by the service advisor that my vehicle was not covered and that i should pay out of pocket or contact bmwna. i've contacted them and they denied me coverage explaining my vehicle does not fall under the recall. i firmly believe that i am being asked to pay exorbitant repair fees to fix basic safety systems despite that my car should fall under the recall as it is experiencing the exact same issues. my car is 'babied' and to be experiencing a failure of safety systems is extremely nerve-wracking. thank you for your time. | |||
| 09/03/2010 | 101714 | ||
| I have a 2006 bmw 325i sedan with sports seats that failed the seatbelt warning sensor on the passenger seat due to a defective occupancy sensor. this is exactly the issue as outlined in action number ea08001 but because the cars build date was later than stated in the recall is not covered. the problem exists in all 2006 cars and was not resolved by the manufactrurer. cost was $1,000 for replacment and 3 days at bmw. | |||