Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
03/22/200838000212/24/2005
 Tl*the contact owns a 2006 bmw 325i. the contact stated that all of the locks failed to unlock in 2007. all of the locks are electronic and there is a master unlock button on the dashboard. the contact was unable to exit the vehicle and had to drive to the service dealer in order to be let out of the vehicle. the dealer had to reset the computer chip in the locks. on march 22, 2008, the failure recurred and the dealer had to replace all the door locks. immediately after the replacement, the electric mirrors failed. the dealer stated that the motor failed simultaneously. the dealer provided the contact with a new vehicle. the failure and current mileages were 38,000.
VISIBILITY - SUN ROOF ASSEMBLY
02/03/20071
 Regarding his defective 2006 bmw 325i customer is seeking full reimbursement, replacement of the car or upgrade**cc the sunroof and door locks malfunctioned, the brake pads were faulty. while driving, the consumer noticed the hood was vibrating. the consumer managed to pull over and discovered the hood wasn't leveled. the driver side didn't seem to fully adhere to the body of the car. *jb
VISIBILITY - WINDSHIELD
07/07/20061390106/24/2006
 While washing car in hot sun the windshield cracked when hit with cold water from hose. dealer claims it was an impact break caused by windshield wiper being pulled up and dropped onto windshield. if windshield wiper broke windshield (which given the length of the soft rubber wiper we find it highly unlikely that impact of a dropped wiper blade could or should be expected to break a windshield that is supposed to be designed to withstand much more severe road hazard impact or if it was done by cold water on an extremely hot sun heated windshield....either way this windshield could not possibly be strong and made to safety standards. the windshield is surrounded by a black backing on the outer edges and it gets very hot when the sun is at the proper angle shining down on the car. we discovered these intensely hot edges of the windshield when washing the car. when we hit the windshield with cold water it shattered and cracked. there were two of us washing the car and we know how it happened despite the dealers claim of impact damage from a dropped wiper. we have saved the defective windshield for nhtsa should you decide to investigate this complaint. the defective windshield is in our garage and we will keep it there for the next 90 days. if we do not hear from you regarding your need for the defective windshield then we will put it out for trash collection. thanks. *nm