Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - ELECTRIC POWER ASSIST SYSTEM
SIB-32-04-0706/01/201010036979Ready04/25/2011
SIB-32-04-0706/01/201010036979Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm04/25/2011
STEERING - HYDRAULIC POWER ASSIST SYSTEM
SIB-32-04-0706/01/201010036979Ready04/25/2011
SIB-32-04-0706/01/201010036979Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm04/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/13/201310000
 Upon trying to start car, control message came on said steering wheel locked, engine will not start. turn wheel to start engine. this did not work, many tries!. car is not running. in checking the internet, for a solution, i find many with the same complaint for the same model & even year bmw. something sounds fishy. there was just a recall on the 3 series for some short involving fuse box to back of car written up in my local newspaper. bmw said my car is not involved. could these two issues be related? i have maintained my car per recommended schedule! bmw of north america said the wheel lock problem is not warranteed nor is it a recall issue. sounds like too many people having this same problem for this not to be a defect that should be fixed by bmw at no charge to the customer. please investigate and advise!
02/03/2013340001
 A red steering wheel and lock appeared on the dash of my 2007 328xi which displays steering wheel lock alert and reads that the car should not be turned off or engine may fail to start. this appears to be an ongoing issue with this model which is quite expensive to fix. the manufacturer should be held responsible to fix this known defect as it is quite common in this model and there are many similar complaints regarding the same issue. *tr
02/03/201334000
 A red steering wheel and lock appeared on the dash of my 2007 328xi which displays steering wheel lock alert and reads that the car should not be turned off or engine may fail to start. this appears to be an ongoing issue with this model which is quite expensive to fix. the manufacturer should be held responsible to fix this known defect as it is quite common in this model and there are many similar complaints regarding the same issue.
11/01/2012250001
 On the way to work that morning a red warning light steering wheel with a pad lock on the top left corner came on, after parking at work i got the manual out and found that this is an electric steering-wheel lock fault , the car might not start if shut off. took it to the dealer a few days later, and they cleared the code saying there was nothing wrong. got the warning again in december, went back to the dealer, and now they say a sensor is bad. they need to replace the steering column for $1000.00. *tr
11/01/201225000
 On the way to work that morning a red warning light steering wheel with a pad lock on the top left corner came on, after parking at work i got the manual out and found that this is an electric steering-wheel lock fault , the car might not start if shut off. took it to the dealer a few days later, and they cleared the code saying there was nothing wrong. got the warning again in december, went back to the dealer, and now they say a sensor is bad. they need to replace the steering column for $1000.00
11/14/2011
 My 2007 bmw 328xi completely powered down while i was driving. i was forced to coast into a side lane on a busy road during the first occurrence. since this first incident my car has been having this same exact issue - recently, much more frequently. i feel as if this is an incredibly dangerous issue since this has happened while i have been driving on incredibly busy streets and i could have easily gotten into some form of an accident.
04/02/201237000
 Dashboard displays electronic steering lock alert. no other outward symptoms. car is drivable. dealer says wheel could lock up at any time and says a steering column replacement ($1400) is required. this seems to be a very pervasive problem on many bmw models. i understand that it is so bad that bmw replaces the steering column with one without the steering wheel lock. therefore, the manufacturer acknowledges the problem with the part. many people are being forced to pay for an expensive repair that is obviously due to an inherent and pervasive problem that the manufacturers will not acknowledge. bmw should make this repair at no charge to the customer.
07/08/201153500
 Dashboard indicates, electric steering lock engaged. car is currently drivable, however the dealer has informed me that this has happened often in this year and model of bmw, and will continue to worsen until the car will no longer turn on. the malfunctioning feature (steering wheel lock) has been removed from subsequent models, indicating that the manufacturer recognizes the malfunction. repair includes replacement of the entire steering column, cost to repair is approximately $1300.
05/21/2011120000
 Car died out of no where who not start would not jump start had to have it towed for big money on a flat bed with skates. i was hours away from home. steering column and a new battery over $1600.
03/01/201155000
 Red steering wheel lock warning light came on one day. i never had an issue with my car starting even with the warning light on. i had my car checked out and it was recommended to replace the whole steering wheel column. not because it was bad, but because the sensor was bad and the only way to fix it was replacing the whole steering column. total cost was over $700. my car was 3 months and 5,000 miles out of warranty. after researching on the internet i found that the steering column warning light sensor is a very common problem. hopefully enough people complain and bmw recalls this part that is obviously defective.
12/18/2010
 Tl- the contact owns a 2007 bmw 328xi. the contact was involved in a crash. while driving approximately 25 mph, attempting to make a right hand turn, he noticed that the steering wheel became stuck, causing him to hit a wall. the vehicle was towed to the dealer who filed a report with the manufacturer. the manufacturer did an investigation which was inconclusive and could not duplicate the failure. the current and failure mileages were unknown. a police report was available. the vin was unavailable. bw
09/24/2009720001
 Dashboard indicates, electric steering lock engaged. car is currently drivable, however the dealer has informed me that this has happened often in this year and model of bmw, and will continue to worsen until the car will no longer turn on. the malfunctioning feature (steering wheel lock) has been removed from subsequent models, indicating that the manufacturer recognizes the malfunction. repair includes replacement of the entire steering column, cost to repair is approximately $1300. *tr