Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
06/07/201197793
 The cylinder bolt broke and bmw is refusing to repair the broken bolt under an active warranty. bmw is aware that the cylinder bold on these models has been known to fail and is now being made out of a different material in newer models. i requested that bmw pay for the cost of this repair because we are aware of it being and issue and they refused to do so under an active extended coverage warranty. it is a part that should be on recall for models using this particular aluminum cylinder bolt. i am very frustrated to have paid $4,000+ for an extended warranty that does not cover a $4,260.50 repair. peter pan bmw has been very helpful but bmw of north america and assurant who authorizes repairs has been unresponsive and denied repair.
01/11/201176239
 Bmw is aware that the cylinder bolt on these models has been known to fail and are now being made out of a different material in newer models. we requested that bmw pay for the cost of this repair, because we know they are aware of it being an issue and they refused to do so. it is definitely a part that should be on recall for all models using this material in the cylinder head bold.