Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
12/30/2011350001
 Passenger door locks will not respond to fob or central lock/unlock controller. the door will unlock and open from the inside, but will not open with key, fob, or central locking console button. this happened when i first purchased the vehicle in 2010, and again at the end of 2011. this is and continues to be a safety hazard. if the door(s) lock and are unable to be unlocked, it would cause loss of life. *tr
11/26/20121
 I tried to get out of my car but the drivers door would not unlock. tried using the key, but it still won't unlock. i had to climb out the passenger door! door will not open at all! *tr
07/15/201180000
 Tl* the contact owns a 2006 bmw 330i. the contact stated that while parked he attempted to unlock the front drivers side door but the door failed to unlock. the contact was able to open the window and unlock the door from the outside using her key. the contact stated she was unable to unlock the door from outside or inside. the vehicle was taken to an independent mechanic who diagnose that the lock actuator needed to be replaced. after the repair the rear passenger side door would not unlock. the vehicle was not repaired. the approximate failure mileage was 80,000.
07/23/2012580001
 Requesting research for recall into known issue with bmw service bulletin on door lock actuators: i was parked, and used my key remote to open the doors as i always do, but the doors would not unlock. the only one that stays unlocked (the lock does not go down when i click the alarm) is the right rear door lock. i, therefore, have to use the hard plastic emergency key (from the glove compartment) to manually unlock my driver door each time. i find this a safety issue as i sometimes work until late at night and have to fumble to get the key to unlock the front driver side. i checked to see if there was a recall on this, and there was not, but what i did find, were quite a large number of complaints about this issue on a variety of bmw models, older and newer. some bmw owners reported that they were stuck in their cars, because the doors would not unlock from the inside, so passengers (such as my mother had to do several times) have to climb around in the car to climb out of the only door that opens. i also discovered there was a service bulletin notice on this issue. the owners whose factory warranty has run out are still having to pay out of pocket to have this issue repaired. many are attempting to learn from do-it-yourself websites to avoid the cost of repairing this issue. please can you research and make this a recall, it is highly uncomfortable to have passengers climbing in by adjusting seats and climbing out because of this door lock actuator known issue, that has been occurring for years in bmw cars. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
07/28/201181000
 2006 bmw 330i - complete failure of all door locking mechanisms resulting in the inability to both rear doors and passenger front door, from the inside or outside. this occurred from an electrical short in the door lock actuator, causing numerous fuses to blow. this happened from normal use of the remote key less entry system. there were no accidents involved.
07/20/201177000
 Drivers side door lock is failing and locking me inside the vehicle. i can only open the door with the key in the keyhole. electronic lock doesnt unlock.
05/31/201147800
 2006 bmw 330i started interminittly have door lock issues. one door would not unlock but othrers would. today (05/31/11) i was at lunch with my kids and we went to get in the car and none of the doors would unlock with the remote except the right rear. i leaned in and tried to unlock the others with the handle but they would not. i climed through to the drivers seat and drove home. i got to my house and was locked in the car. the door would not unlock with the button on the dash, the key, or by pulling on the handle. i had to climb out the window and i had to pull my kids out of their windows to get them out. now the car is awaiting a service appointment but the car is too unsafe to drive in the meantime. i am scared something will happen and we will get trapped in the car.
02/05/201147230
 Bmw central locking module failure will result locking up passengers inside. all 4 doors will not unlock with door nob or unlock/lock button. even fuse blown will make this central locking module fail resulting passenger lock up in the car. there is no manual override to unlock doors from inside.