Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/28/2009192001
 When i tried to make a sharp u turn on a hillside street, the car suddenly accelerated, and stopped with its belly stuck on the curb and the rear wheels in the air after hitting the guard rail across the street. it was so sudden, and the car jumped about 12 feet instantly, and hit the rail. since the street is sloping down, i never accelerate when i come down the hill. this model has a turbo problem, and the warranty is extended on the turbo part up to 10 years. this car had a several starting problems before, and displayed the check engine light. then it is reset by itself. when the dealer was asked, they denied the possibility of any malfunction of the car. this sudden acceleration looks like a deadly failure. if it happens in a busy intersection, it might have resulted in fatal crashes or deaths of pedestrians. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
07/03/201130262
 My vehicle is 2007 bmw 335i. on 7/3/11, i was on the interstate going 70 miles per hour when the engine warning light engine malfunction- reduced power was activated causing the vehicle speed to abruptly reduce speed to around 20-30mph. i had to activate hazard lights and limp off interstate while car was bucking, coughing, and sputtering. it was extremely dangerous as the sudden slow down might have happened on a busier interstate. i called the tow truck and had the vehicle towed to a bmw center where they claimed they removed some sand from the throttle body. bmw wanted to blame the high pressure fuel pump, but realized it was replaced 3 weeks earlier due to a recall, along with an updating of the engine control unit software and replacing some injectors. i never had a problem with engine until after these recall fixes. the care now loses power and has turbo acceleration lag. these same dangerous engine issues have happened another 5 since the fix, only a month ago. this is a known bmw defect! this very same issue appeared quite often to a number of 335i or other bmw models using the same engine, in particular to the 07 and 08 models. many car owners have the same issue happen after their fuel pump was replaced once or even twice. it seems like there is no fix for this issue and it poses as a tremendous danger for bmw drivers with this specific engine since you cannot be certain when the problem will re-occur. a class action lawsuit was filed recently in california regarding these same issues. will someone have to die before the government holds bmw responsible?
04/04/201024200
 First time about four monh ago when i was driving, the car suddenly had check engine light on and lost about 50% power. next day i took the car to bmw dealer and the cil was gone. they said everything was fine. today when i drove on hight way at about 65 m/h, cil on again and the car loss power, i think there is a safty issue with this car.
10/15/2008167001
 After putting the car in reverse and moving to reverse into a parking space there is a clunk like heavy luggage that falls in the back of the car / or that you have banged into an obstruction in the road. (noticeably getting worse). took it to the dealer for investigation and resolution. 1) they decided it was the rear diff and replaced it. took it on a test drive and found the problem still existed - so they put the original diff back in the car. then they decided after ref to the chief technician and checking in germany - it was the drive shaft. they said there was no danger, so they ordered the replacement drive shaft 2) they installed the new drive shaft three weeks later. the problem remained. they decided it was a normal condition and said they test drove cars of similar age/ mileage and said the noise was acceptable. i disagreed. 3) made arrangements for the national technician to assess (oct 15, 2008) - he said the same outcome. normal condition, acceptable noise level for age / mileage of the car. i disagreed. 4)i called bmw customer service. they said after getting a report and feedback from the dealer (oct 20, 2008) that a further opinion in another dealership would not change the status of the analysis from bmw as the national technician had assessed the final outcome. the noise is noticeably getting worse over time. i have the car > 12m but < 18m and the milleage is 17,500 today. *tr
POWER TRAIN - MANUAL TRANSMISSION
12/01/20071
 Facsimile from senator bob corker on behalf of constituent re problems with his 2007 335i transmission bmw. *nj in dec 2007, part of the manual transmission was replaced. the part known as the friction pad. the consumer stated there were multiple reports of the transmission failing and smoke wisping out from under the hood. the consumer stated he inhaled that material in its smoke form, not its dust form. he was also told, the slave master cylinder's fluid also produced additional smoke. the consumer stated he complained of an overpowering intense burning rubber smell as the first exposure. the consumer was also told, the seeping fluid was a possible cause of the problem. *jb
12/05/200731001
 Tl*the contact owns a 2007 bmw 335i. when the clutch heats up the material burns inside the clutch plate, emits smoke and caused the contact to have breathing problems. the clutch disc was replaced; however, the same smell and toxic fumes have caused the contact to have permanent lung problems. the failure was repaired at 3,100 miles and recurred in july 2008. the contacts immediate concern was with the fumes that are inhaled. the current mileage was 6,000 and the failure mileage was 3,100. updated 10/03/08 *bf updated 10/07/08.*jb