Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
10/23/2012475201
 The doors will not unlock. the lights flash on the outside but even when pushing the unlock button from the inside of the car the doors stay locked. i'm being told it is a fuse, but literally none of the doors will lock or unlock. the only way i was able to exit my car was by crawling out of my window. *tr
09/03/2012520001
 One of the electric door lock actuators failed and caused a fuse to blow. when this occurred the driver door could only be unlocked with the metal key and not by the electronic lock remote. what was so dangerous is that none of the other 3 passenger doors could be opened either from outside or even from the inside with the door handle. essentially all the passengers were trapped in the car and had to climb out through the driver door which could be opened from the inside with the door handle. had there been an accident or fire or other emergency it could have taken too long to exit the vehicle. the 3 passenger doors did not begin working until the fuse and door lock actuator was replaced at a cost of nearly $700. bmw is aware of this problem. si b51 19 07 factory service bulletin. *tr
03/17/201022600
 Https://www-odi.nhtsa.dot.gov/ivoq/complaint.cfm
01/02/200959001
 We have two remotes for key-less entry into our 2008 bmw 335i convertible. the car has a proximity sensor and can automatically unlock the door when i put my hand on the door handle, without requiring me to press any key on the remote. both my wife and i had a remote each, and it seems both of us put our hands on the driver and passenger side door handles simultaneously. the doors unlocked, we both got in but apparently the driver side door didn't shut at all on closing. there was no indication on the dashboard that the door is open. as soon as i took a turn, the door swung open freely. i tried to close the door, but it wouldn't latch on. i stopped the car, shut off the vehicle, locked the car with the remote and unlocked it again, and everything went back to normal. this has happened once. the bmw service reps said that they can't diagnose and fix the problem without it actually occurring again in front of them. *tr