Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 10/20/2009 | 6800 | ||
| Tl*the contact owns a 2009 bmw 335d (n/a). the contact stated that in cold weather, the area that filtered the diesel fuel became frozen and caused the sensors to freeze as well. the failure caused the check engine light to illuminate. the vehicle had not been diagnosed when the complaint was filed; however, the contact stated that the failure was caused by a design flaw. the failure mileage was approximately 6,800. | |||
| FUEL SYSTEM, GASOLINE | |||
| 03/12/2012 | 48000 | ||
| I buy my 2009 bmw 335i with 39,700 miles, full bmw service was done the same day, my next service was at 49,000 miles however at around 48,000 miles. when driving to work on the highway going 50mph i had to move over to the passing lane and when i attempted to accelerate about at 65mph the car stated to shake very bad and the engine light came on and i loss power had to slow down to 20-25mph could have cause an accident as i was in the faster lane and car slow down rapidly!! thank god i was able to move all the way over to the slower lane with little issue. after i pulled over i turned the car off and open the hood as my oil temp was just about at 250*, under hood temps was hot but not anything crazy, everything looks good so i started the car and it idle like normal and the engine light was now gone, i close the hood and was able to drive the car like normal, so i took the car to the local bmw dealer in my work area and they told me the issue i am having is cause by the hpfp high pressure fuel pump, so they reply it and everything seems normal for another 2,000 miles then i had the same issue again! this time i was heading home and it happened when i was trying to accelerate with moving traffic omg that was bad all most cause a major accident with all the cars, trucks behind me had to slow down rapidly .. was going 30mph and tried to speed up to 60 .. at around 45mph car loss power and was shaking worst than the first time this happened, engine light came on, again thank god i was able to pull over, i turn the car off and waited for 5-6min than turn it back on, this time the engine light remain on, my oil temp was around 190*, the car still idle and drive as normal even with the engine light on, took it to my local bmw dealer in my home area and they found this time is two bad injectors one at cylinder 1 and the other at cylinder 5 .cost of repair $1.1k | |||
| 02/12/2011 | 11000 | ||
| 2009 bmw 335i with 11000 miles started to sputter while driving on the freeway and the yellow service engine and low power lights came on. vehicle was drivable but with low power. managed to limp into town and had car towed to bmw dealership. problem diagnosed as high pressure fuel pump failure. dealer replaced high pressure fuel pump and performed software update under warranty. | |||
| 01/28/2011 | 15200 | ||
| Car suddenly lost power while accelerating and attempting to merge into traffic on interstate 5 n in irvine. had to exit interstate and drive surface streets. car continued to operate at greatly reduced power. dealer replaced high pressure fuel pump under warranty. | |||
| 01/23/2011 | 22000 | ||
| It's an ongoing issue which bmw has failed to fix. i believe i have issues with my high pressure fuel pump. i have had the low pressure sensor replaced, and a software upgrade. last night, the car had a rough idle, and the warning engine malfunction, reduced power was displayed. i drove home slowly. the car roughed idled. in addition, i called bmw assist to file the complaint. there was a voluntary recall, but i have not received any type of notification for my vehicle. | |||
| 01/09/2011 | 28000 | ||
| Driving on the highway at 65 mph resulted in sudden loss of power and need to pull off to the side of the road in a very dangerous setting. fuel pump required replacement in a vehicle that was one year old. approximately one year later the same problem occured while driving. engine malfunction light and complete loss of power while driving. again high pressure fuel pump had to be repaired (car mileage ~ 28,000 miles) | |||
| 10/08/2010 | 10300 | ||
| 10/8/2010 - while traveling on alligator alley in southern florida, 2009 bmw 335i experienced a severe loss of power with engine lamp turning on. loss of power worsened for the next seventy five miles until the car could not go over forty miles per hour and had insufficient tourque to go up any inclined highway off ramps. took car back to bmw dealership and was informed loss of power was due to failure of high pressure fuel pump, and was informed that the pump would be replaced and engine software updated. car had approximately 10,000 miles at the time of incident. | |||
| 09/10/2010 | 19600 | ||
| I own a 2009 bmw 335i which has the type n54 engine. i have owned this car since may 2009. i have had 2 high pressure fuel pumps replaced. the last malfunction just occured as i was at highway speed 65mph + and the engine went into the limp home mode. because of this mode the car had a drastic reduction of power, without any warning. i was lucky i was able to get to the right lane and limp to dealership with a top speed of 50mph. this was a dangerous situation to me and other drivers on highway. the n54 engine is a major issue for bmw, their own service advisors state that almost 60% of these engines have had fuel pump malfunctions, resulting in replacement. | |||
| 09/15/2009 | 2500 | ||
| Long cranks, studdering upon pushing on the accelerator with lurching sensation and front engine block shaking. it used to occur every day before they replaced my first high pressure fuel pump at 2500 miles. second time i had long cranks a few times a week with lurching/studdering sensation upon pushing on the accelerator while hi-way driving every day. i have a 2009 bmw 335i . vin wbawb73549p158878. i ve had my hpfp replaced once. the second time around they just reprogramed the hpfp but i still get long cranks 2 a week with lurching/studdering on hi-way acceleration attempts. | |||
| 08/19/2010 | 15500 | ||
| The car's high pressure fuel pump failed on freeway on-ramp acceleration leading to a near rear-end collision by a following car. this failure was preceded by long-crank starting and engine racing on starting. the hpfp was replaced at 6,000 miles (10/09). at 12,000 miles the software was reprogramed. (6/10) the dealer says it is replacing the hpfp again. this appears to be an ongoing problem with the bmw 335i engine starting with the 2007 models as reported on this website. according to a survey of 300+ owners nearly 50% have experienced this problem. | |||
| 05/30/2010 | 8000 | ||
| 2009 bmw 335i high pressure fuel pump failed on may 30th. i was able to drive the car home with reduced power. i subsequently brought the car to mountain view bmw on june 10th. new fuel pump was installed with software update. | |||
| 05/13/2010 | 4100 | ||
| Fuel pump failed on bmw 335i. on the freeway, car information panel indicated engine malfunction -- reduced power and the car went into a limp mode, with radically low power and rough running. because of the prevailing speed of rush hour traffic, my inability to maintain normal freeway speed did not seriously endanger me or other motorists. i am reporting this failure because i have learned that the same failure is epidemic with all applications of the engine in my car. injuries are inevitable if the defective fuel pump is not redesigned. | |||
| 04/06/2010 | 7200 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i am the owner of a 2009 bmw 335i purchased august 2009. on april 6, 2010, i started the engine in the morning and was greeted with long cranks and the check engine light turned on with an error message of engine failure, reduced power. the car has been fine before this morning at 7,200 miles approx. i contacted the dealer and was told to bring it in. the car was still drivable. on the way to the dealership, the car stalled and completely lose power on the highway and on the inside street causing me to have to quickly put the gear in p and restart the car. i informed the dealer about the stall and engine failure but was met with no regards. the dealer informed me that it is a high performance fuel pump failure. please investigate the issue as i do not want to be driving on the highway and have the engine completely stall and shut down again. [xxx] *tr | |||
| 12/15/2009 | 3000 | ||
| Vehicle lost power, engine lite came on. took for repair, was told since it wasnt doing it @ time i brought it in bmw wouldnt repair. a couple monthes later> same thing happened but it died this time & left me stranded. my new car now has 7,000 miles and i dont trust it! calling them to come get it today | |||
| 02/04/2010 | 2100 | ||
| I was driving and the high pressure fuel pump on my 2009 bmw 335i went out and i received a warning sign indicating reduced power. the car died in the middle of the road. potentially unsafe with cars coming at me as my vehicle came to a stop in the middle of the road. | |||