Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/18/2011 | 35700 | ||
| I own a 2008 bmw 335xi. the fuel system seems to have problem. i was driving on freeway, and the engine looses power suddenly on the freeway, the rpm drops, and i have to press the gas pedal hard to get to a comfortable speed of 60mph, the car still doesnt drive at full regular power. i first complained 4 months ago, they said it's nothing. i complained again a month afterwards. the dealer said theres a high pressure fuel pump recall and kept the car with them for 1 week. 3 months afterwards, this week, i experienced the same power loss again on a smaller scale. i didn't pay much attention, i took the car to dealer for regular service, the delaer said it has a recall again for the same fuel system issue - high pressure fuel pump loss of pressure. my car is still with the dealer, i dont know if and when they could fix it. i don't see a second recall on this issue yet. and bmw did not send me a recall letter yet. i think all of bmws twin turbo powered card should be immediately pulled off roads and checked and nfixed before theres any loss of lives or property. at this point clearly, bmw doesn't seem to have a fix for this. a nhtsa investigation in to this issue would be appreciated and alert the public about the issue. until this is fixed, bmw's twin turbo powered cars should be put on do not recommend list as far as safety. | |||
| 10/07/2010 | 30000 | ||
| Long crank, stuttering, engine dying at idle (or in traffic), check engine light/limp mode. bmw dealers don't know exactly how to fix it once and for all. they just keep replacing the high pressure fuel pump | |||
| 09/07/2010 | 27000 | ||
| 2008 bmw 335xi: under moderate acceleration, car loses power and eventually stalls. can sometimes be restarted, though it has completely failed as well. can cause loss of control while driving vehicle. high-pressure fuel pump has been replaced twice and failure still occurs. | |||
| 09/17/2010 | 30609 | ||
| The car started but it started extremely rough with the engine rpms racing then dropping down to 500 rpms, feeling like it was going to stall. eventually it evened out. unfortunately starting issues are a frequent occurrence since i purchased this car and it has been to the dealer several times for similar starting issues. they replaced: the high pressure fuel pump which bmw knows it has issues with, made software updates, and replaced the dma. this time, however, when i began to drive it and turn on to a busy street, i essentially lost most of the power in the car. it was extremely disconcerting to step on the gas, expect the car to respond and it didn't. this could have been a disaster if it had happened while attempting to get on a busy freeway. thankfully, it wasn't but i am worried it will happen again if i attempt to drive it to the dealer. after researching to see if others have had similar issues, indeed they have. all issues seem to be related to bmw's high pressure fuel pump issue, which they clearly have not solved given many have been replaced several times with the same unfortunate outcome of going bad again. i have had mine replaced by the dealer but am now having issues again. detailed accounts are all over the internet (some serious safety issues as it has happened on the freeway) and i am surprised the nhtsa hasn't done any serious investigation, nor forced bmw to recall either the vehicle or replace all parts that are affected and needed to correctly fix the issue (fuel pump, low pressure sensor, fuel injectors, etc.). i am considering contacting reporters because this is a toyota type safety issue waiting to happen. while it may only happen in a certain % of vehicles, does someone have to die to have this issue taken seriously and properly corrected? people have been lucky thus far, but this really is a safety issue and someone must force bmw to address it. | |||
| 06/20/2010 | 25000 | ||
| Bmw n54 engine 1. symptoms begin with increasing long-cranks on start-up. eventually the engine performs at reduced power, and ultimately total loss of power. 2. i am on my 3rd high pressure fuel pump (hpfp) with approximately 25,000 miles on the car in 2 years and 2 months of ownership. apparently the replacement of the hpfp frequently leads to a problem with the spark plugs, and coils which cause severe mis-firing and violent shaking. my coils were replaced as was a catalytic converter and an o2 sensor in between hpfp #1 and #2. at times the engine has cut power while at highway speeds causing a hazardous driving condition. 3. bmw made available a hpfp from a new manufacturer (my #2 hpfp) and subsequently discontinued that part (part # ending in 943) and replaced it with part # ending in 933, which is a re-manufactured hpfp (the pump currently in my car). each of the three pumps appears to be nearly identical, each has a high failure rate and none seem to address the root of the problem. | |||
| 02/05/2010 | 82000 | 3 | |
| Three fuel pump failures, bmw factory rep looked at car at bmw cleveland, in solon, ohio. one week later car caught on fire while sitting in parking lot at work. *tr | |||
| 12/09/2009 | 1 | ||
| I believe you have received many complaints about this. the high pressure fuel pump on the n54 engine in my 2008 335xi has gone bad twice in the past month. i am very tired of this problem and i have not seen any evidence of bmw doing anything to fix this hazard to the owners of these cars. there will be long cranks starting the car and after a few days/weeks the fuel pump will fail. it fails pretty often it seems. my first one failed around 27,500 miles and my second one failed today at just under 29,200 miles a month after i replaced the first pump. i have the old part in my garage and i'll have a second one as soon as i receive and install my next pump. *tr | |||
| 09/15/2008 | 8000 | 1 | |
| I feel this situation warrants your immediate review for a possible forced recall. my 2008 bmw 335xi began having sporadic problems in september 2009. because of my distance to a dealership and long time between problems i did not take the car to a dealership immediately. by december the problems became more severe and frequent. the engine warning light would become illuminated, the engine would have substantially lower power and the car would stall without warning. i had first taken the car to a bmw dealership for repair on jan 2, 2009 and then again to a bmw service center 3 more times. in all 4 cases the service department claimed to have made a software adjustment and said the problem was fixed. in all 4 cases the problem was not fixed. it was not until the 5th time taken to a dealer and my calling the regional manager and threatening to return the car that the fuel pump was finally replaced. based on comments made by technicians i suspect that bmw realizes it has a systemic problem with the fuel pump and they have implemented a stall policy on replacing the units to spread out the financial impact and/or hope the problem extends beyond the warranty period. the danger with this action is that it places the drivers and passengers at risk as the car can stall without out warning such as in an intersection as has happened to me on several occasions. *tr | |||
| 05/16/2009 | 3400 | 1 | |
| I was driving on a thoroughfare and suddenly the warning light went off in my car and the power decreased. the warning said engine malfunction--reduced power. the car basically lost power and i was lucky enough not to get killed as i pulled over to the side of the road with cars careening around me and almost rear ending me. it was terrifying. i looked up this problem online and found that it is common for the 330 series of bmws over the past three years. this problem is due to a succession of high power fuel pumps in the twin engines. why hasn't this problem been addressed? does someone need to die? i am a wreck and don't think i can trust bmw. they keep putting in different pumps in other peoples cars from the boards, and they still have the same problem. *tr | |||
| 05/10/2009 | 2270 | 1 | |
| On sunday may 10, 2009, i was driving my bmw 335 when i experienced the car shaking and breaking down. i had it towed to the bmw dealership to be notified that the high pressure fuel pump failed and it was because i used 15% ethanol gas. this is absurd as i have been using the gas recommended by bmw and i have all the receipts to prove it, all gas in new york state contains the legal 10% ethanol so i don't see how any consumer could know if the ethanol percentage is higher than what they are putting in. the hpfp is a huge problem in many 335 models and bmw has even issued a recall over it in the past, the problem is still not fixed. this is a fault in the fuel pump and bmw is attempting to pin it on bad gas and trying to deny warranty coverage. *tr | |||
| 04/07/2008 | 36000 | 1 | |
| I own a bmw 2008 335 xi and have had three fuel pumps and pistons changed on it. the time before today, the fuel pump malfunctioned and pistons needed to be changed because gas was burning and smoke was coming out of the right tail pipe. today it was towed for the fourth fuel pump replacement and burning gas smoke was shooting out of the right tail pipe while driving in the city. in every instance the car was in motion and will stop immediately. i have been fortunate that this has occurred in the city because i frequent the nj turnpike and am fearful it will happen while on the turnpike. there are numerous people having this issue and bmw is aware of the problem but they just replace the fuel pumps with faulty fuel pumps. please help me address this problem. i am scare the next time this happens it is going to cause serious damage and injuries (including death). *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 06/04/2008 | 500 | ||
| Tl*the contact owns a 2008 bmw 335xi. the contact was driving approximately 35 mph; proceeding to a traffic signal. the transmission exhibited a jerking motion. the vehicle continued in operation. in addition, the fuel pump failed on several occasions. the turbo charger and banos system failed to operate properly. the vehicle was taken to an authorized dealer for inspection. the vehicle was repaired under the service warranty. the driver observed after the vehicle service repair; smoke was coming from the tail pipe and oil was leaking. the failure mileage was 50. the current mileage was 34,000. the vin was unavailable. | |||
| 09/05/2008 | 27000 | ||
| Tl* the contact owns a 2008 bmw 335xi. the high pressure fuel pump has fractured three times. this condition causes the vehicle to enter into limp mode, and subsequently stops fuel delivery into the engine. the fuel pump was replaced three times under warranty. the failure mileage was 27,000. | |||
| FUEL SYSTEM, OTHER | |||
| 01/15/2010 | 26000 | 1 | |
| My bmw 335xi has repeatedly had fuel pump issues. the engine will malfunction when i am in the middle of the road (often times in the middle of the highway). this is not only a potential safety issue for myself, but for others on the road as well. this fuel pump failure issue prevents my car from moving, which can potentially lead to someone's death, especially on the highway. please force bmw to recall this fuel pump asap. *tr | |||
| 01/03/2010 | 28194 | 1 | |
| 2008 bmw 335xi high pressure fuel pump failure. dealer replaced. failed in traffic and went into limp mode. *tr | |||