Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
04/14/2012102000
 My car has the passenger restraint system malfunction message on the navigation screen and also the seatbelt light and the airbag light are illuminated on the dashboard. there is a recall for for seat occupancy sensor below and as you can see my car falls within the criteria as the cars affected by the recall but a visit to my local bmw dealer revealed that there was no active recalls under my vin number. this is an obvious safety issue as airbags will not deploy and the risk of being seriously hurt or killed. this is something that bmw should replace in my car under the recall as it has the same malfunctioning part such as the cars listed below. recall id # 57362 - air bags:frontal recall date aug 05, 2008 recall date: aug 05, 2008 model affected: 2006 bmw 3-series summary: bmw is recalling 200,000 my 2006 3 series sport seat, my 2004-2006 5 series standard and sport seat, and my 2004-2006 x3 passenger vehicles. depending on the manner and frequency of the front passenger's entry and exit, small cracks have developed in the mat. if this occurs, the front passenger air bags, with the exception of the head protection system, will be deactivated and the air bag warning lamp as well as the passenger air bag on-off lamp will be illuminated. consequences: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. remedy: dealers will rework the front passenger seat sensor mat so that external force application to the seat does not cause a crack to the mat. the recall began on november 6, 2008. bmw will also extend the warranty on these vehicles to 10 years from first registration without any mileage limit. owners may contact bmw at 1-800-525-7417. potential units affected: 200000 notes: bmw of north america, llc
02/22/201295000
 Restraint system fault
01/19/2009850001
 Passenger restraint malfunction illuminated on the dash. it indicates that the seat belt lock and/or airbags may not work in an event of an accident. when i called bmw, they told me that my car is not covered under this recall and it will depend on my local dealership if i will have to pay for the repair. *tr
11/12/200854000
 Tl*the contact owns a 2004 bmw 5 series. the contact noticed a burning smell and felt something burning her leg. she sustained burns to her thigh and buttocks area due to the seat warmer. the manufacturer was unable to assist. the contact was able to locate nhtsa campaign id number 08v384000 (air bags:frontal) for the same year, make, and model vehicle. she also stated that the passenger side air bag was inoperable. the manufacturer advised her to expect a recall on the air bag; however, without a recall, they could not assist. the manufacturer stated that there were no open recalls based on her vin, but nhtsa campaign id number 04v575000 (seats:front assembly:seat heater/cooler) was referenced. the failure and current mileages were less than 54,000.