Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 04/06/2010 | 7299 | ||
| On april 6, 2010 while pulling into a parking space at a shopping center, i applied the brakes on our bmw 528i and instead of stopping, the rear wheels started spinning, burning rubber on the pavement apx. 25 ft. before i could stop by pressing the stop/start switch. fortunately no cars were parked in front of my parking space so i was able to stop without hitting anyone or other cars. when i got over the shock, i started the motor and it was still under full throttle. again, i pressed the stop switch. i was blocking traffic so again, i pressed the start switch and the motor was running normally. i backed up into my original space and called the bmw dealer who sent a tow-truck to deliver the car to their shop. bmw sent a field technician to inspect the car on 4/20/2010. i received an email stating no mechanical faults were identified by anyone and the car was ready to be picked up or a $25/day storage fee would be charged to us. i told them i would never take the moral or financial responsibility to drive the car again so they agreed to deliver it to our home. i sent an email to the dealer's mgr. and called him several times to ask for a repurchase of the car. we received no response. we were forced to hire an attorney who contacted the dealer and bmw regional office. the regional office reviewed the service record and refused to buy back the vehicle. the dealer said the decision by bmw regional office could not be changed. this left us with no alternative but to pay off the lease one year early and get the car out of our possession. a cashier's check for $5,694.87 was mailed to bmw on 8/23/2010 and the car was picked up on 8/30/2010 with 7,299 miles on it. bmw now has a car worth apx. $5,000 more than it will be at the end of the lease on september 5, 2011. it angers us that bmw would force us to keep a car that could put us & others in harm's way if we drove it, with a risk of unlimited liability! | |||