Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/10/2011108000
 I recently used the jack in my 1999 bmw 528i for the first time ever a few days ago. the jack is not compatible with the car. it is labeled for 1997 and 1998 cars - not the 1999 i own. while jacking to remove a tire the jack popped of of place with force and the car fell. luckily i had not removed the tire. i contacted bmw customer relations and they refused to provide the correct jack. bmw policy if to not address any issue after the 4year/50,000mile warranty is expired....even if it is a safety issue. hopefully the nhtsa can address this safety issue with bmw usa.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/08/200351300104/18/2003
 1999 bmw 528i a/c compressor failure at 51,300 miles. requested factory assistance which was subsequently denied. bmw was within their rights as the warranty had expired, but there are other documented incidents with failures around the same mileage which may indicate a defective part. bmw apparent will not fix compressors making noise even under warranty. if true, this is poor performance from this automobile maker. *nlm