Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 05/10/2011 | 108000 | ||
| I recently used the jack in my 1999 bmw 528i for the first time ever a few days ago. the jack is not compatible with the car. it is labeled for 1997 and 1998 cars - not the 1999 i own. while jacking to remove a tire the jack popped of of place with force and the car fell. luckily i had not removed the tire. i contacted bmw customer relations and they refused to provide the correct jack. bmw policy if to not address any issue after the 4year/50,000mile warranty is expired....even if it is a safety issue. hopefully the nhtsa can address this safety issue with bmw usa. | |||
| STRUCTURE - BODY - DOOR | |||
| 4 | 10/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 01/01/2002 | 1 | 12/01/1998 | |
| The driver's interior door handle, which is plastic, broke completely off as i tried to exit. i contacted the local bmw customer service rep and was told that this was a common problem on these vehicles, however, i recall has not been issued. he suggested i pay to get it fixed and retain the receipt in the event of a recall. i requested the number for the bmw customer care in order to document the failure. bmw customer care stated that the problem was unknown to them and they did not anticipate a recall. although this incident occurred under normal usage, in the event of an accident it could have fatal consequences, furthermore, i am forced to drive my car without a interior latch until i can get in for a scheduled appointment, ie. 3 weeks. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 01/09/2004 | 53000 | 1 | 05/09/1999 |
| Door handle '99 528i bmw broke off (made of plastic) = is potentially dangerous in a crash necessitating rapid exit from vehicle. *cb | |||