Bmw 528i 2011
Model 528i made in 2011 by Bmw got 17 consumer complains. Consumer complaints with reference, among others things, to engine, engine and engine cooling and power train.
Model 2011
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 11/24/2012 | 33000 | ||
| From a complete stop, when accelerating, there is a lag or hesitation before the car takes off. when it does take off, there is a hard jerk. it makes it very hard to gauge the distance between you and other cars when it lunges very quickly. if you're pulling into traffic, as in my case, it can be very dangerous. also if it's wet, and this happens, it could cause you to lose control of your vehicle. this needs to be investigated, as it can be a major safety issue. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/12/2012 | 35000 | ||
| The vehicle has an acceleration problem and hesitates and pauses when starting from a stop or while in low speed conditions. it is dangerous to, for example, pull out in traffic when one does not know if your vehicle is going to accelerate properly. there is a definite lag and pause that is a problem when accelerating. | |||
| POWER TRAIN | |||
| 11/24/2012 | 33000 | ||
| From a complete stop, when accelerating, there is a lag or hesitation before the car takes off. when it does take off, there is a hard jerk. it makes it very hard to gauge the distance between you and other cars when it lunges very quickly. if you're pulling into traffic, as in my case, it can be very dangerous. also if it's wet, and this happens, it could cause you to lose control of your vehicle. this needs to be investigated, as it can be a major safety issue. | |||
| 11/24/2012 | 35036 | ||
| When accelerating from a complete stop or driving at higher speeds (50-80mph), the vehicle consistently pulls to the right. i've had alignments performed, but the problem persists. the dealer said it's within specification, and they couldn't do anything else about it. after more persistence, my service adviser came back with: the stock camber settings on bmw's are pretty aggressive, and they can't adjust the camber anymore on my car to resolve the pulling to the right issue. he said there is another bmw suspension part (control arm) they can use that will allow them to adjust the camber more, which will resolve the pull issue. the only problem is that bmw won't cover the cost to have the part replaced, which is just under $1100.00, and i'll have to pay for it out of pocket. i advised my adviser that was not acceptable, which prompted him to contact the service manager. the service manager said they would cover the cost of the alignment (~$185), but i would have to pay the remaining amount (~$900). after questioning the dealer further, they contacted the regional manager on my behalf. the regional manager said because the mileage on my car was so high (~40k), he would only cover the cost of the part, not labor. while i appreciate the dealer's efforts, i don't feel i should have to pay anything out of pocket to fix my car so it will drive in a straight line without pulling, especially when my car is still within manufacturer's warranty. bottom line is that bmw now has a fix for a known issue which presents a safety hazard. bmw should fix the problem at no expense to the customer, since this has been a documented issue for several customers starting at 10 miles, after purchasing new. | |||
| SUSPENSION | |||
| 11/24/2012 | 35036 | ||
| When accelerating from a complete stop or driving at higher speeds (50-80mph), the vehicle consistently pulls to the right. i've had alignments performed, but the problem persists. the dealer said it's within specification, and they couldn't do anything else about it. after more persistence, my service adviser came back with: the stock camber settings on bmw's are pretty aggressive, and they can't adjust the camber anymore on my car to resolve the pulling to the right issue. he said there is another bmw suspension part (control arm) they can use that will allow them to adjust the camber more, which will resolve the pull issue. the only problem is that bmw won't cover the cost to have the part replaced, which is just under $1100.00, and i'll have to pay for it out of pocket. i advised my adviser that was not acceptable, which prompted him to contact the service manager. the service manager said they would cover the cost of the alignment (~$185), but i would have to pay the remaining amount (~$900). after questioning the dealer further, they contacted the regional manager on my behalf. the regional manager said because the mileage on my car was so high (~40k), he would only cover the cost of the part, not labor. while i appreciate the dealer's efforts, i don't feel i should have to pay anything out of pocket to fix my car so it will drive in a straight line without pulling, especially when my car is still within manufacturer's warranty. bottom line is that bmw now has a fix for a known issue which presents a safety hazard. bmw should fix the problem at no expense to the customer, since this has been a documented issue for several customers starting at 10 miles, after purchasing new. | |||
| UNKNOWN OR OTHER | |||
| 03/12/2012 | 35000 | ||
| The vehicle has an acceleration problem and hesitates and pauses when starting from a stop or while in low speed conditions. it is dangerous to, for example, pull out in traffic when one does not know if your vehicle is going to accelerate properly. there is a definite lag and pause that is a problem when accelerating. | |||
| VEHICLE SPEED CONTROL | |||
| 03/12/2012 | 35000 | ||
| The vehicle has an acceleration problem and hesitates and pauses when starting from a stop or while in low speed conditions. it is dangerous to, for example, pull out in traffic when one does not know if your vehicle is going to accelerate properly. there is a definite lag and pause that is a problem when accelerating. | |||