Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/17/2013950001
 Bmw is recalling 200,000 my 2006 3 series sport seat, my 2004-2006 5 series standard and sport seat, and my 2004-2006 x3 passenger vehicles. depending on the manner and frequency of the front passenger's entry and exit, small cracks have developed in the mat. if this occurs, the front passenger air bags, with the exception of the head protection system, will be deactivated and the air bag warning lamp as well as the passenger air bag on-off lamp will be illuminated. consequences: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. remedy: dealers will rework the front passenger seat sensor mat so that external force application to the seat does not cause a crack to the mat. the recall began on november 6, 2008. bmw will also extend the warranty on these vehicles to 10 years from first registration without any mileage limit. owners may contact bmw at 1-800-525-7417. i have contacted bmw and they say my vin is not part of this recall, however i am experiencing the same issue as the recalled vehicles. i am worried about passenger safety! please help! *tr
01/17/201395000
 Bmw is recalling 200,000 my 2006 3 series sport seat, my 2004-2006 5 series standard and sport seat, and my 2004-2006 x3 passenger vehicles. depending on the manner and frequency of the front passenger's entry and exit, small cracks have developed in the mat. if this occurs, the front passenger air bags, with the exception of the head protection system, will be deactivated and the air bag warning lamp as well as the passenger air bag on-off lamp will be illuminated. consequences: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. remedy: dealers will rework the front passenger seat sensor mat so that external force application to the seat does not cause a crack to the mat. the recall began on november 6, 2008. bmw will also extend the warranty on these vehicles to 10 years from first registration without any mileage limit. owners may contact bmw at 1-800-525-7417. i have contacted bmw and they say my vin is not part of this recall, however i am experiencing the same issue as the recalled vehicles. i am worried about passenger safety! please help!
04/15/2010815001
 I contacted bmw north america by phone regarding a recall for this issue. they told me that my 2006 bmw 530xi was not included in the recall. yet, my car exhibits the exact problems outlined in the recall. the front passenger air bags will be deactivated and the air bag warning lamp, as well as the passenger air bag on-off lamp will be illuminated. this includes a warning in idrive system stating passenger restraint system issue. how is it that other 2006 5 series vehicles were included and my car was not? the local dealer is saying this is more than $1000 to repair, not sure how they would know that without seeing the vehicle. *tr
01/17/201395000
 Bmw is recalling 200,000 my 2006 3 series sport seat, my 2004-2006 5 series standard and sport seat, and my 2004-2006 x3 passenger vehicles. depending on the manner and frequency of the front passenger's entry and exit, small cracks have developed in the mat. if this occurs, the front passenger air bags, with the exception of the head protection system, will be deactivated and the air bag warning lamp as well as the passenger air bag on-off lamp will be illuminated. consequences: in this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. remedy: dealers will rework the front passenger seat sensor mat so that external force application to the seat does not cause a crack to the mat. the recall began on november 6, 2008. bmw will also extend the warranty on these vehicles to 10 years from first registration without any mileage limit. owners may contact bmw at 1-800-525-7417. i have contacted bmw and they say my vin is not part of this recall, however i am experiencing the same issue as the recalled vehicles. i am worried about passenger safety! please help!
04/15/201081500
 I contacted bmw north america by phone regarding a recall for this issue. they told me that my 2006 bmw 530xi was not included in the recall. yet, my car exhibits the exact problems outlined in the recall. the front passenger air bags will be deactivated and the air bag warning lamp, as well as the passenger air bag on-off lamp will be illuminated. this includes a warning in idrive system stating passanger restraint system issue. how is it that other 2006 5 series vehicles were included and my car was not? the local dealer is saying this is more than $1000 to repair, not sure how they would know that without seeing the vehicle.
12/03/2012720001
 Passenger airbag sensor. warning light system failure. *tr
12/03/201272000
 Passenger airbag sensor. warning light system failure
12/02/20121005001
 A recent rain storm flooded the spare tire well compartment and fried all the electrical components stored underneath the tire. luckily i wasn't driving the wagon that day and the car was parked on the driveway. otherwise, the car would had shut down if it was moving and could cause an accident (happened to someone as discussed in the bimmer forum). apparently, bmw have known about this safety issue as well as the sunroof drainage & tire well design defects for quite some time. they even generated a technical service/service information bulletin (sib54-06-06 & 61-13-06 on special roofs) for their service department to use. however, bmw keeps denying any damage liability and refusing to admit any design defects. bmw na, public relations and the sf bmw dealership responded to me that it is due to external factors (rains) and thereby they have no responsibility to the damaged vehicle. the service adviser told me that the repair cost would run into $15k. i am filing the said complaint and am seeking an attorney for a possible class action suit against bmw na. *tr
12/02/2012100500
 A recent rain storm flooded the spare tire well compartment and fried all the electrical components stored underneath the tire. luckily i wasn't driving the wagon that day and the car was parked on the driveway. otherwise, the car would had shut down if it was moving and could cause an accident (happened to someone as discussed in the bimmer forum). apparently, bmw have known about this safety issue as well as the sunroof drainage & tire well design defects for quite some time. they even generated a technical service/service information bulletin (sib54-06-06 & 61-13-06 on special roofs) for their service department to use. however, bmw keeps denying any damage liability and refusing to admit any design defects. bmw na, public relations and the sf bmw dealership responded to me that it is due to external factors (rains) and thereby they have no responsibility to the damaged vehicle. the service adviser told me that the repair cost would run into $15k. i am filing the said complaint and am seeking an attorney for a possible class action suit against bwm na.
07/15/2012882501
 This bmw 530xi wagon suffered a complete electrical failure after the sunroof drainage system drained rain water into the compartments where the battery, fuses, various wiring harnesses and computer modules are stored. approximately 7 hours after the rain storm, the owner (with no knowledge of the improperly drained water) attempted to operate the vehicle. during the drive, the car displayed two system malfunctions, followed shortly thereafter by the message electronic system malfunction. continued driving not possible and multiple warning lights and sounds. the car was parked in a safe area and later towed to the bmw dealer. the bmw dealer confirms that the sunroof drained rain water into the electronics compartments, shorting out at least four computer modules, and destroyed the battery and multiple switches, relays, and wiring harnesses. certain system components, including an air bag control unit, showed evidence of a fire (presumably due to a short caused by the rain water.) the bmw dealer states that replacing electronics modules and the battery (approximately $4,000) are required before further diagnostics can be performed to determine if there is damage to other vehicle components. *tr
07/15/201288250
 This bmw 530xi wagon suffered a complete electrical failure after the sunroof drainage system drained rain water into the compartments where the battery, fuses, various wiring harnesses and computer modules are stored. approximately 7 hours after the rain storm, the owner (with no knowledge of the improperly drained water) attempted to operate the vehicle. during the drive, the car displayed two system malfunctions, followed shortly thereafter by the message electronic system malfunction. continued driving not possible and multiple warning lights and sounds. the car was parked in a safe area and later towed to the bmw dealer. the bmw dealer confirms that the sunroof drained rain water into the electronics compartments, shorting out at least four computer modules, and destroyed the battery and multiple switches, relays, and wiring harnesses. certain system components, including an air bag control unit, showed evidence of a fire (presumably due to a short caused by the rain water.) the bmw dealer states that replacing electronics modules and the battery (approximately $4,000) are required before further diagnostics can be performed to determine if there is damage to other vehicle components.
05/30/2012535861
 On tuesday may 29th we had a rain storm, the next day i got into my vehicle with my husband and two children to go to a soccer game. five minutes before entering the massachusetts turnpike my vehicle went into total electrical failure and my steering locked. luckily i was only traveling at 25mph and was able to pull my vehicle over. i had it towed to our local bmw dealer which found that the cassette on the panoramic sunroof to be defective....that caused a great deal of water to get into the vehicle and go under the spare tire in the rear where all the electrical is. i put a complaint into bmw of north america because a. the electrical should not be put under the spare tire where water could get in and b. i was about to get on the turnpike where the speed limit is 65 mph, i am extremely lucky because if i was on the mass pike there could have been a terrible accident. it was 2498 to fix the issue, bmw was willing to pay half and relocate all the electrical to a safer more dryer place. i am writing this letter because i feel there should be a recall on this issue, bmw needs to relocate the electrical components to a safer area than underneath the spare tire. bmw of north america was extremely rude when i told them about this issue, it was basically nothing happened to you and your family, so we know its a problem, so we will pay for half of it. i hope something can be done about this issue to safeguard other bmw drivers who have similar vehicles. *tr
05/30/201253586
 On tuesday may 29th we had a rain storm, the next day i got into my vehicle with my husband and two children to go to a soccer game. five minutes before entering the massachusetts turnpike my vehicle went into total electrical failure and my steering locked. luckily i was only traveling at 25mph and was able to pull my vehicle over. i had it towed to our local bmw dealer which found that the cassette on the panoramic sunroof to be defective....that caused a great deal of water to get into the vehicle and go under the spare tire in the rear where all the electrical is. i put a complaint into bmw of north america because a. the electrical should not be put under the spare tire where water could get in and b. i was about to get on the turnpike where the speed limit is 65 mph, i am extremely lucky because if i was on the mass pike there could have been a terrible accident. it was 2498 to fix the issue, bmw was willing to pay half and relocate all the electrical to a safer more dryer place. i am writing this letter because i feel there should be a recall on this issue, bmw needs to relocate the electrical components to a safer area than underneath the spare tire. bmw of north america was extremely rude when i told them about this issue, it was basically nothing happened to you and your family, so we know its a problem, so we will pay for half of it. i hope something can be done about this issue to safeguard other bmw drivers who have similar vehicles.
09/06/201158500
 The bmw vehicles with panoramic moonroofs have a known failure (see bimmerfest.com) in the water seals and drain channels associated with the sunroof. the issue is that clogged lines produce flooding in the electrical compartment. this flooding causes total electrical failure. in my case, the car was stopped and did not start again. however, a read of the message boards associated with bmws shows that many people have total failure while driving and that the steering column locks up completely. there is no ability to manually steer a bmw once the electrical goes off.