Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/02/2012100500
 A recent rain storm flooded the spare tire well compartment and fried all the electrical components stored underneath the tire. luckily i wasn't driving the wagon that day and the car was parked on the driveway. otherwise, the car would had shut down if it was moving and could cause an accident (happened to someone as discussed in the bimmer forum). apparently, bmw have known about this safety issue as well as the sunroof drainage & tire well design defects for quite some time. they even generated a technical service/service information bulletin (sib54-06-06 & 61-13-06 on special roofs) for their service department to use. however, bmw keeps denying any damage liability and refusing to admit any design defects. bmw na, public relations and the sf bmw dealership responded to me that it is due to external factors (rains) and thereby they have no responsibility to the damaged vehicle. the service adviser told me that the repair cost would run into $15k. i am filing the said complaint and am seeking an attorney for a possible class action suit against bwm na.
10/14/2011
 Very big leak on my garage floor. no dashboard sensor alerted me to this leak. transmission mechatronics sleeve was leaking and had to be replaced along with the oil pan and transmission oil added. this is a serious safety issue and i have heard that this is common with the 500 series. this should be investigated.